Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a great service from the chat room...instant connection with Kevin B, immediate understanding of the issue and then verification that it had been resolved and no further action was needed. Of cou... Se mer

Betygsatt 5 av 5 stjärnor

I Have been using 101domain since 10 years, all i can say is that they are one of the most reliable domain name service providers. They follow up on every service request, and never leave any pend... Se mer

Betygsatt 1 av 5 stjärnor

I'm a web developer. I've managed 50+ domains with 101.ua for over 10 years across ~10 different registrars. Nothing comes close to this level of dysfunction — and I'm now convinced it's no... Se mer

Betygsatt 5 av 5 stjärnor

Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary. She helped me thro... Se mer

Företagsinformation

  1. DNS-leverantör
  2. Internetoperatör

Skrivet av företaget

Founded in 1999, 101domain is a trusted domain name and web service provider with the largest selection of domain extensions found anywhere. An ICANN accredited domain registrar, 101domain serves over 250,000 customers, in over 180 countries providing Domain Names, Hosting, Google G-Suite, Sectigo SSL Certificates, Cloudflare Infrastructure Services, Domain Name Portfolio Management, Domain Acquisition, Monitoring and Enforcement, and Consulting.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

746 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 16 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Joanna was knowledgeable and courteous

Joanna was knowledgeable and courteous. She did up-selling, but not overpowering. She did this by offering the upsell, but telling me why this new feature would be necessary.

She helped me through a potentially difficult situation.

Very good company representative in Joanna.

12 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am utterly disappointed with the…

I am utterly disappointed with the services provided by this company. I had high hopes when I decided to purchase a domain from them, but my experience has been nothing short of a nightmare. Not only did they take my hard-earned money without any hesitation, but they also failed to deliver the promised domain. It's been an excruciatingly frustrating week of waiting and chasing them for an update, only to be met with silence and empty promises.

8 augusti 2023
Omdöme utan inbjudan
Logotyp för 101domain

Svar från 101domain

Hi Fern,

Thank you for taking the time to share your feedback and allowing us the opportunity to address your concerns. We deeply regret any misunderstanding that occurred about the refund you were expecting and the subsequent frustration it caused you.

Upon reviewing your case, we found that you had opened support tickets on the 7th, expressing your desire to cancel your .CO.TH domain registration due to the standard delayed registration time frame of 2 weeks. Our support representative promptly responded to these tickets, explaining that country domain extensions are not always instant like a .COM registration, and that we canceled your order as requested. Since it had been less than 24 hours since the purchase, we were able to void the transaction. However, there doesn't appear to be a time stamp indicating that you had read these responses.

We also noticed that you had opened additional tickets on the 11th and the 14th, reiterating your request for a refund. Our team once again responded, explaining that your payment had been voided the same day, therefore no funds were actually withdrawn from your account. We understand that your interactions with a different support agent on livechat might have caused confusion. Our support agent in chat was not fully informed of your situation and should have clarified the situation more effectively.

We will be taking your feedback seriously and implementing measures to ensure better communication and support in similar situations in the future.

If you still have any questions or concerns, please do not hesitate to reach out. If given the opportunity to work with you again we will do everything to make sure that your experience with us is a positive one moving forward.

Best regards,
101domain

Betygsatt 5 av 5 stjärnor

Marcelo A

Marcelo A. was extremely helpful and willing to go the extra mile for helping.

4 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

website messy

website messy
Pay first and then ask many documents that cannot provide and no refund, really not use them...

23 juni 2023
Omdöme utan inbjudan
Logotyp för 101domain

Svar från 101domain

Hi Fred Moro,

Thank you for taking the time to share your feedback regarding your recent experience with us. We sincerely apologize for any inconvenience or confusion caused by the requirements for registering a .HU domain and would like to address your concerns.

Regarding the specific issue you encountered, we would like to shed some light on the unusual requirements for .HU domains that sound similar to well-known domain names or brands. In such cases, the registry mandates that the registrant complete a "Declaration of Good Faith" form within 30 days of registration. This declaration ensures that the domain will be used in good faith, adhering to the Domain Registration Rules, and avoiding any infringement on third-party rights or misleading use.

It is important to note that our FAQs section, located under other information, mentions that registrations for .HU domains are generally non-refundable. However, we understand the unique circumstances surrounding your situation and have decided to make an exception. We have proceeded with issuing a full refund to you.

We genuinely value your business and strive to provide the best service possible. It is our sincere hope that this resolution demonstrates our commitment to customer satisfaction. We kindly request that you consider revising or removing your review, as it would greatly help us maintain our reputation and allow us to continue serving you and others effectively.

Once again, we apologize for any inconvenience caused, and we appreciate your understanding in this matter. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team, who will be more than happy to assist you.

Thank you for your understanding, and we look forward to serving you better in the future.

Best regards,
101domain

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer