You Know Who's Omdömen 

3 653
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... Se mer

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Betygsatt 5 av 5 stjärnor

The cushions/pillows were fabulous, great price for quality items. The waistcoat fitted well. Any issues are always dealt with efficiently. Bit of a shock to suddenly have to pay postage, did not see... Se mer

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Betygsatt 4 av 5 stjärnor

Happy with first order , however can’t review second order as have not received yet . The reason for delay is warehouse move , but after my order which I was informed would be delayed , I was sent... Se mer

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Betygsatt 4 av 5 stjärnor

Excellent prices.Delivery took a long time. Some items returned, refund given very quickly. Will buy from here again but could I suggest that the composition of the garments are given. I cannot wear... Se mer

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Företagsinformation

  1. Damklädesbutik
  2. Klädbutik

Om You Know Who's

Skrivet av företaget

High street brands for less.

You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.

Products are available both online and in a physical You Know Who`s shops across United Kingdom.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 72 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(3 653)

232 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I've ordered from them before and have…

I've ordered from them before and have always been pleased with how my items have been packed. However, this time I was very disappointed.
The two pillows were packed well in cellophane , but the bath towel and short-sleeved cardigan appeared to have just been thrown into the parcel. They arrived so badly creased, including the little short sleeved cardigan , which now I will have to try and get the creases out which wasn't what I expected.
I hope the company will take a little more care with packaging clothing and textiles in future, after all it still cost money even though the items are cheaper .

27 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service
Recieved my 1st order and one item was missing, I emailed and with in 2 days it was sent to me. The quality on the clothes I had was fabulous and the prices so cheap. May take a little longer to deliver but worth the wait. I will be ordering from them again

10 juli 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Always something wrong

I don’t know why I keep ordering from here because I’ve ordered probably 10 times and had 1 or 2 orders that were correct!
Items missing, wrong sizes, this time I’ve got a missing t shirt I ordered for my daughter …they don’t even put a note or anything in to tell you things are out of stock or missing, youve got to be psychic or chase them which takes ages to get a response.
One upset little girl that wanted that top for her holiday!

8 juli 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Delivery took a while

Delivery took a while. The items I ordered were From clothing companies that I’ve never heard of. Clothing quality was cheap too. I’m not sure where the items are stored but there was a very weird smell coming from them. Sizing was off, I’m a size 10 and ordered one dress in a 12 but still too tight. Won’t be using again .

7 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I asked you cancel an order but instead…

I asked you cancel an order but instead I have an email saying you're dispatching it. Where is your customer service?

3 juli 2026
Omdöme utan inbjudan
Logotyp för You Know Who's

Svar från You Know Who's

Thank you for your review, unfortunately you were reaching out to our customer service team regarding cancelling your order during our out of office hours. Our customer service team are available 8-4:30 Monday to Thursday and 8-2 Friday. We aim to respond to emails at the earliest convenience however this can take up to 48 hours during busy periods.
We aim to cancel orders on request however if they have entered the processing stage this is not always possible.
We do also have a free 14 day returns service.

If you need any further assistance with this order please contact customer services.

Betygsatt 4 av 5 stjärnor

Great company some good quality bargains!

Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer wait. Will keep using you know who's and I would recommend.

19 juni 2026
Logotyp för You Know Who's

Svar från You Know Who's

Thank you so much for your review! We're thrilled to hear you had a great experience with your online order. We truly appreciate your support and look forward to serving you again soon!

Betygsatt 1 av 5 stjärnor

WHERE ARE THE GOODS I'VE PAID FOR?

Despite sending messages no communication regarding the items I've paid for. Items havent even been prepared for despatch. No number to ring only a little box to send messages which are ignored.
If I dont receive the goods or a refund I'll be taking this to Trading Standards.

27 juni 2026
Omdöme utan inbjudan
Logotyp för You Know Who's

Svar från You Know Who's

We're very sorry for the frustration caused and sincerely apologise for the delay. We're currently experiencing an exceptionally busy period, which has unfortunately affected our usual quick dispatch and response times. We've checked your order, and your parcel is due for delivery today. Thank you for your patience, and again, we're sorry for the inconvenience caused.

Betygsatt 5 av 5 stjärnor

Ordering was easy

Ordering was easy, delivered on time and in good condition. Product quality was very good.

19 juni 2026
Logotyp för You Know Who's

Svar från You Know Who's

Thank you so much for your 5-star review! We're delighted to hear you had a great experience and really appreciate your support.

Betygsatt 5 av 5 stjärnor

Easy site to use

Easy site to use. Arrives quickly. Good quality items. Packaged well.

19 juni 2026
Logotyp för You Know Who's

Svar från You Know Who's

Thank you for your wonderful review! We really appreciate your kind words and your support. We look forward to serving you again in the future.

Betygsatt 5 av 5 stjärnor

Great company,delivery when stated

Great company,delivery when stated
Lots of products,great value for money

19 juni 2026
Logotyp för You Know Who's

Svar från You Know Who's

Thank you for your fantastic review! We're delighted your order met your expectations. We truly appreciate your custom and look forward to serving you again.

Betygsatt 5 av 5 stjärnor

Great products and swift ordering

Great products and swift ordering

19 juni 2026
Logotyp för You Know Who's

Svar från You Know Who's

Thank you for your kind review! It's great to hear everything went smoothly with your order. We appreciate your support and look forward to welcoming you back.

Betygsatt 5 av 5 stjärnor

Easy to order

Easy to order, quick delivery, quality items for budget prices.

19 juni 2026
Logotyp för You Know Who's

Svar från You Know Who's

Thank you for your wonderful feedback and 5-star rating. We're so glad you're happy with your order and appreciate you choosing to shop with us.

Betygsatt 1 av 5 stjärnor

Wouldn't use again

Prices looked good and I needed a few bits in a hurry so I placed my order on the Thursday, paid an extra £6.99 for next day delivery to my workplace, parcel never showed up, I then get an email saying it will be delivered on Saturday between 12.30 and 14.30 so I drove the 14 miles to work to wait for it, surprise surprise again it never showed up, when I emailed customer services explaining what had happened and that I wanted the next day delivery fee back I got kind of rude response basically telling me it was my fault and should've ordered it earlier as they have a cut off, they don't explain this anywhere when you order and they still allow you to select next day no matter what time, no offer of delivery refund either, I won't be using these guys again. With regards to the product ordered they all seem really big for size small also

29 juni 2026
Omdöme utan inbjudan
Logotyp för You Know Who's

Svar från You Know Who's

Thank you for your feedback, and we’re sorry to hear about the frustration and inconvenience caused by your delivery experience.

We’d like to clarify that our Customer Service team responded politely and empathetically, and took care to explain how our next-day delivery cut-off times work. It was never our intention to be rude or suggest the issue was your fault. We also state at the point of selecting next-day delivery that orders must be placed before 12pm to qualify for next-day dispatch.

That said, we do understand how disappointing this situation would have been, especially given the extra effort you made to be available for delivery.

If you contact our Customer Service team, we would be happy to refund the difference between the next-day delivery charge and our standard delivery cost as a gesture of goodwill.

We also appreciate your comments regarding sizing, and will pass these on for review.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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