Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........ I saw the pharmacist re Blood pressure readings to be done at home She attached the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have had exprience of other online pharmacies and have found them wanting, my last one wanted after a while to add on high delivery charges. I then went back to my locak high st pharmacy and every... Se mer
Företaget har svarat
Very good service so far , dispatched within a couple of days of them receiving prescription. Delivered 48 hours later . No problems yet , Much better than tackling our useless chemist.👍👍
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Parcel came very well packed in bubble wrap, with NO damage. Order was spot on with only one item short of the full total which I am hoping will be refunded back to my account. parcel arrived well on... Se mer
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Företagsinformation
Skrivet av företaget
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrivet av företaget
Kontaktuppgifter
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Storbritannien
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4,3
Utmärkt
36 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service re Blood pressure readings
Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........
I saw the pharmacist re Blood pressure readings to be done at home
She attached the machine and explained in detail the process, she was very thorough, had excellent skills in relation to people and communication and made me feel at ease
Would definitely recommend this chemists. and would certainly go back
24 juli 2026
Omdöme utan inbjudan
All the stuff are very will come and…
All the stuff are very will come and friendly and I love going to see them Carol woodcock
24 juli 2026
Omdöme utan inbjudan
Helpful continuity
Speaking with the same prescribing pharmacist each month is very reassuring and offers helpful continuity.
16 juli 2026
Always good customer service
24 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Well Pharmacy
Hi Graeme,
We are so happy to hear that you have chosen us as your preferred online pharmacy! We appreciate your loyalty.
Kind Regards,
Well Pharmacy
Svar från Well Pharmacy
Hi Sheila,
We are so pleased to hear that our reminders and prescription delivery service have been very good for you.
Thank you for your positive feedback.
Kind Regards,
Well Pharmacy
Thank you for the prompt delivery very…
Thank you for the prompt delivery very convenient
15 juli 2026
Svar från Well Pharmacy
Hi there,
We're so pleased to hear that you found our delivery prompt and convenient. Thank you for taking the time to share your positive feedback with us.
Kind Regards,
Well Pharmacy
My wife just collected her prescription…
My wife just collected her prescription from Well pharmacy at Gilmore st Shaw heath Stockport. She is quite hard of hearing even with hearing aids, and was made to feel embarrassed by one of the assistants. He doesn’t know how to speak to customers. He whispers to people when the customer is asking for their prescription from the back of the shop. I have had to ask him to speak up and repeat him self several times and my hearing is ok. When my wife said I can’t hear you he smirked at her. I have just phoned to complain and received an equally ignorant response from him . Mumbling and unhelpful as he usually is and deliberately being obtuse. Unfortunately the real professional Pharmacist called Kai has left. He was a true gentleman and kind person. We will be asking our Medical practice to send our prescriptions to another Pharmacy from now on
23 juli 2026
Omdöme utan inbjudan
Svar från Well Pharmacy
Hi Jonathan,
Thank you for taking the time to share your feedback regarding one of our well stores. We are truly sorry to hear about your wife's upsetting experience and the difficulties you both faced at our pharmacy. It's unacceptable that she was made to feel embarrassed, and we sincerely apologise for the unhelpful and disrespectful interactions with a member of our team. We regret that our service fell short of your expectations. We value your feedback and would like to address these concerns internally to ensure a more respectful and professional environment for all our customers. Please email details of your experience to hello@well.co.uk with the pharmacy name and address in the subject bar. This will allow the relevant team to share this with the area manager and allow them to address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience and upset caused.
Kind Regards,
Well Pharmacy
Very good okx
14 juli 2026
Svar från Well Pharmacy
Hi Deborah,
We are pleased to hear you have had a positive experience with us, thank you for your feedback.
Kind Regards,
Well Pharmacy
Svar från Well Pharmacy
Hi Karen,
We are delighted to hear that your medication consistently arrives on time. We truly appreciate you taking the time to share your positive experience with us.
Kind Regards,
Well Pharmacy
Highly recommend
Communication is great, everything is very straightforward and professional.
17 juli 2026
Svar från Well Pharmacy
Hi Nicuta,
Thank you for your wonderful feedback! We are so pleased to hear that you found our communication great and everything straightforward and professional.
We truly appreciate your feedback and recommendation.
Kind Regards,
Well Pharmacy
Very good service and quick delivery
17 juli 2026
Svar från Well Pharmacy
Hi Mkulaszewska,
We're so happy to hear that you experienced great service and fast delivery. Thank you for taking the time to share your positive feedback!
Kind Regards,
Well Pharmacy
Svar från Well Pharmacy
Hi Jiji,
We are so pleased to hear you are happy with the service. Thank you for sharing your feedback.
Kind Regards,
Well Pharmacy
Svar från Well Pharmacy
Hi Clare,
We're so glad to hear you appreciated our prompt and efficient service, and our reasonable prices. Thank you for your feedback!
Kind Regards,
Well Pharmacy
Svar från Well Pharmacy
Hi Cherish,
We're delighted to hear that you consistently receive quick and hassle-free deliveries. Thank you for your wonderful feedback!
Kind Regards,
Well Pharmacy
Great thanks
17 juli 2026
Svar från Well Pharmacy
Hi Ben,
We are pleased to hear you are happy with the service.
Thank you for your feedback.
Kind Regards,
Well Pharmacy
Excellent customer service, but
Excellent customer service, but slow to process and despatch orders.
Use very slow Royal Mail.
You need to build up a reserve stock to use this service.
17 juli 2026
Svar från Well Pharmacy
Hi Paul,
We appreciate your feedback and pleased to hear you are happy with the level of customer service you received. We are very sorry that we let you down on the processing and dispatch times. We understand your frustration with the delivery speed and the Royal Mail service.
There have been some technical issues with our system that has resulted in delays with prescription processing. Please be assured that we are actively working to improve this and to ensure prescriptions are being dispensed in a timely manner whilst we work through and resolve the technical issues.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
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