Well Pharmacy Omdömen 

35 897
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Generally, the service is quick and efficient. Products was delivered timely and well packaged. The ONLY issue is the app does not allow you to change delivery address before an order us places. I cha... Se mer

Betygsatt 5 av 5 stjärnor

I use this pharmacy regularly, they are so lovely, approachable and helpful. I have a family of 6 and they have been my first point of call. Beth is fantastic, always goes above and beyond and she is... Se mer

Betygsatt 5 av 5 stjärnor

Order through NHS app which than sends repeat prescription to well.com. Good communication from well.com from receiving prescription to despatch. Have been using well's delivery service for some tim... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I went in this afternoon and was greeted very warmly by a lovely lady and when I asked for some advice/help, she said the pharmacist would help, A couple of minutes later, I was seen by the pharmacis... Se mer

Företaget har svarat

Företagsinformation

  1. Onlineapotek
  2. Apotekshandel

Skrivet av företaget

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Skrivet av företaget


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

36 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(35 897)

4 966 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Good service

Ostensibly good service, which comes welcome. Probably a little too many update messages as part of the process. Overall, pretty seamless service for prescriptions and delivery.

11 juli 2026
Betygsatt 5 av 5 stjärnor

The service is great

The service is great, you put your order in and they do the rest. Si much better than waiting at the pharmacy 20 mins every time you need a repeat prescription.
I would highly recommend it to anyone.

10 juli 2026
Betygsatt 4 av 5 stjärnor

VERY DISAPPOINTED.

I have used Well Pharmacy for a while and in the whole, was very happy with their service, until recently. I told them I was going to be on holiday for over 3 months and would not be ordering my medication from them and that I would be nominating a pharmacy near to where I was staying whilst away.
I have been receiving reminders every week saying not to forget to order my medication. I have sent an email every time I received one of the reminders and got a generic response. I am absolutely fed up keep asking them to note their system that I am away and to stop sending reminders. All my efforts have been completely ignored.

21 januari 2026
Betygsatt 5 av 5 stjärnor

I use this pharmacy regularly

I use this pharmacy regularly, they are so lovely, approachable and helpful. I have a family of 6 and they have been my first point of call. Beth is fantastic, always goes above and beyond and she is very knowledgeable!

6 juli 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Every time I request Hydromol ointment…

Every time I request Hydromol ointment what appears on my request is Epaderm it happens always, that is why I kept on cancelling it and request again, that is why I always run short of Hydromol ointment, many times that I have to buy because moisturiser is not working well for my dry and crack skin especially my lower extremities.

10 juli 2026
Betygsatt 4 av 5 stjärnor

Quick, efficient & eady

Generally, the service is quick and efficient. Products was delivered timely and well packaged. The ONLY issue is the app does not allow you to change delivery address before an order us places. I changed my address when I moved but could not update my delivery address at the same time. This resulted in my meds going to a previous address. This should be a simple fix.

9 juli 2026
Betygsatt 2 av 5 stjärnor

Service disappointed

Very disappointed with how long my prescription took to be delivered as I normally pick my prescription up from the pharmacy which takes 5 days not 9 days with well.

8 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Chris,

Thank you for sharing your feedback with us. We are sorry to hear about the delay in receiving your prescription. We understand your frustration with the extended delivery time compared to your usual pharmacy pickup. We have had some delays in prescription processing due to a technical issue, please be assured we are working to resolve the issue and bring our timescales back to where they should be.

Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Very professional

Very professional

9 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Robert,

We are so glad to hear you have had a positive experience when using our service. Thank you for sharing your feedback!

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Brilliant work

Brilliant work

9 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Andrew,

We are please to hear you are happy with our service, thank you for sharing your feedback with us!

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

This cream is what my vet consultant…

This cream is what my vet consultant recommended for my dogs eyes as the eyes are flooding fluid from the cornea I have to put it in 4 times a day and is a lot cheaper buying direct to you than what the vets charge

8 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Maria,

We're so glad to hear our cream is helping your dog's eyes and that purchasing directly from us is more convenient for you.

We appreciate your positive feedback!

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Prompt service. Great product

Prompt service, great product. I was surprised by the amount of detail that the cholesterol test gives, in just ten minutes. Also, the test kit is very easy to use.

6 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Drew,

We're so glad to hear you found our service prompt and the product effective! It's wonderful that the cholesterol test provided such detailed results quickly and was easy to use. We appreciate your positive feedback.

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

It was my first time using the order…

It was my first time using the order and delivery service as unable to collect my prescription after an operation.
I rang them when I had difficulties and the staff were extremely helpful and patient.
I was kept informed of the progress of my order and very happy with the service all round .
Delivery was fast and came when expected.

10 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Coral,

We are so pleased to hear that our order and delivery service was helpful during your recovery. It is wonderful to know that our staff provided excellent assistance and kept you informed every step of the way. We appreciate your kind words about our fast and timely delivery.

Thank you for sharing your positive experience with us.

Kind Regards,
Well Pharmacy

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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