Well Pharmacy Omdömen 

36 363
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I can say well pharmacy is the best when it comes to the services, notices or reminding emails every two weeks after your last order and they're always on time to deliver. But my last order is was not... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Made contact with well though their app, placed order for my prescription, received email promptly explaining that they need to contact my GP, shortly followed by another email saying my request has b... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Really good service, specific medication requests (e.g. brand or format) are usually acknowledged and fulfilled. Ideally order tracking should be more precise... its slightly vague until its on the... Se mer

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Betygsatt 5 av 5 stjärnor

The company is committed to their customers., they are happy to guide you through the process giving you the feeling of being supported. They ensure you have every information you're required to hav... Se mer

Företaget har svarat

Företagsinformation

  1. Onlineapotek
  2. Apotekshandel

Skrivet av företaget

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Skrivet av företaget


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

36 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(36 363)

5 017 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I've had problems in the past most my…

I've had problems in the past most my fault but we'll sorted them out thank you well

19 augusti 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Thankyou for your positive feedback!
Kind Regards
Well Pharmacy

Betygsatt 1 av 5 stjärnor

The worst experience

The worst experience. Hideous from start to finish, trying top get medication for over a month -- two missing prescriptions at the shop front and then when I was told to switch to the online service to fix the problem. They regularly mess about like this with my partner's medication, too.

As far as the GP was concerned, the system showed two filled prescriptions. Well didn't fill them, didn't bother to tell me they didn't have stock, didn't bother ordering it. Online, the said my order was filled and charged me, said it was being prepared and would be sent on the day I rang to check. The next day, it hadn't been sent so I rang again. Only after that did I find they didn't have it in stock.

Despite explaining the need was urgent and I had run out, every step went wrong, required me to make multiple calls and send several emails. Now I have to travel without the prescription.

Good think it's not keeping me alive or I'd be six feet under!

20 augusti 2026
Omdöme utan inbjudan
Logotyp för Well Pharmacy

Svar från Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

The company is committed to their …

The company is committed to their customers., they are happy to guide you through the process giving you the feeling of being supported. They ensure you have every information you're required to have thereby making the process simple and easy.

19 augusti 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

We're so happy to hear that our commitment to guiding you through the process and providing all necessary information made your experience simple and easy. Thank you for your kind words!
Well Pharmacy

Betygsatt 2 av 5 stjärnor

Much confusion about things I ordered……

Much confusion about things I ordered… I need meds not endless questions.. re ordered using nhs app

28 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

If you would like to discuss this further, please contact hello@well.co.uk and our Customer Team will look into this for you.
Thanks again,
Well Pharmacy

Betygsatt 1 av 5 stjärnor

Absolute shower of shite!

Absolute shower of shite!
Waitied over 2 weeks for essential medication, ran out of meds and they have been utterly useless. I was promised an urgent delivery which still hasn't arrived after another 4 days. Zero customer care, they ignore emails.
DO NOT USE THEM!

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Well Pharmacy

Svar från Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards
Well Pharmacy

Betygsatt 4 av 5 stjärnor

The one problem I have is that the time…

The one problem I have is that the time between requesting my meds and having them delivered is really long.
Makes me order then a few weeks in advance.

19 augusti 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

We appreciate you sharing your experience regarding the delivery time for your medication. We understand that waiting for essential items can be frustrating, and we are to improve our delivery efficiency to reduce these times.
Kind Regards,
Well Pharmacy

Betygsatt 1 av 5 stjärnor

Well pharmacy Buxton road Weymouth

Well pharmacy Buxton road Weymouth, we changed back to another pharmacy closer to us as had probelms with well on buxton road when they changed owners. We have now experienced well on buxton road changing our nominated chemist back to them without permission from ourshelves or the GP. This has caused upset and distress to our disabled bed bound parent as unable to answer door when they attempted to deliver a prescription. When no answer they return again causing fear to elderly bed bound person who is not able to see who was trying to get in the front door as they did try to open door (as seen on camera.) Reported to
GP so they are aware of the bad of practice of the chemist, that being changing nominated chemist to them selves.

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Well Pharmacy

Svar från Well Pharmacy

We would like to review this further, if you can contact us by emailing hello@well.co.uk or by calling 0333 010 2222, our Customer Team will escalate this for you.
Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

I’m a happy pensioner

The service is great.They keep me updated with all my orders 5*

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Thankyou for your positive feedback!
Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

I know I can rely on a reminder to…

I know I can rely on a reminder to order my meds and I am informed of the progress along the way I am completely happy with this service and will continue to use it

18 augusti 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

We're so pleased to hear that our service provides you with peace of mind regarding your medication orders. We truly appreciate your continued trust and loyalty.
Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

I have to get my prescriptions…

I have to get my prescriptions delivered, They keep me well informed of delivery. If their is ever a problem they are easy to talk to

18 augusti 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Thankyou for your positive feedback!
Kind Regards
Well Pharmacy

Betygsatt 3 av 5 stjärnor

I can say well pharmacy is the best…

I can say well pharmacy is the best when it comes to the services, notices or reminding emails every two weeks after your last order and they're always on time to deliver. But my last order is was not happy, it took longer than usual. This made me worry till I contacted them via email then everything was sorted in few days. I would still recommend well pharmacy despite of last delay.

18 augusti 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

If you would like to discuss this further, please contact hello@well.co.uk and our Customer Team will look into this for you.
Thanks again,
Well Pharmacy

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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