Prescriptions are dispensed quickly. The app is easy to use. Pharmacy staff are polite, helpful and knowledgeable. The service is always good. This was my first time using the delivery service and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Everything went smoothly from ordering the medicine to delivery. I had nothing to do except order the medicines. All other steps were done by Well liaising with my Doctors
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They’re ok - very reliable. But - they take an age to send prescriptions and sometimes the packaging leaves much to be desired. Very slow customer service response. But - they’re as good as any o... Se mer
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Medication delivered, which made things a lot easier for me. Well Pharmacy also confirmed that the GP had accepted the prescription. Brilliant for chronic medication as Well advises when your next s... Se mer
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Företagsinformation
- Onlineapotek
- också i
- Apotekshandel
Skrivet av företaget
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
Skrivet av företaget
Kontaktuppgifter
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Storbritannien
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
4,3
Utmärkt
37 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible service
Terrible service. Left me without critical medications two months in a row.
21 juli 2026
RECOMMENDED
Excellent service,we recommend this chemist at Partington
2 oktober 2026
Omdöme utan inbjudan
So easy to order and delivery within 2…
So easy to order and delivery within 2 days excellent service
23 september 2026
Fast remedies
Acknowledge errors and takes remedial action. Fast delivery of medicines. Well packaged.
26 september 2026
My prescription was sent to a…
My prescription was sent to a completely wrong pharmacy across the other side of the country
25 september 2026
I am greatful that my prescription is…
I am greatful that my prescription is delivered to my house and the ordering process is smooth. However, sometimes the delivery takes so long that I actually run out of medication despite putting my request in early. Currently I have requested medication on 18 September 2026 and it still has not arrived. This means I run out of a certain medication tomorrow and have to miss my medication until it arrives. This means calling Well pharmacy again, which is difficult as I am severely sight impaired. Otherwise, you provide a good service.
26 september 2026
Generally the service is excellent…
Generally the service is excellent although occasionally prescriptions can be slow on more specialised items.
23 september 2026
Great service from phone call to…
Great service from phone call to messages received, all the staff was great.
22 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
ABSOLUTELY DIABOLICAL
Yet again my Prescription not only didnt arrive on time, But Medication was not dispatched all together, Pain Re life Missing from the Order, 6 Days later than intended, on other occasions Morphine left outside on the step. NO MORE thank you.
24 september 2026
Svar från Well Pharmacy
Hi Baz,
Thank you once again for your feedback. We are truly sorry to hear about the significant issues you've experienced with your prescription deliveries, including missing medication and delayed arrivals. We understand how frustrating and concerning this must be.
We are aware that you have already reached out to our customer care team who have responded to your message regarding your order. The order update shows the order has since been delivered the 1st of October.
Your medication was issued across three different prescriptions. Depending on the medication some may be in stock to send out sooner than others. Some items including controlled drugs may be required to be ordered in, these may take longer than others which can result in orders being dispatched at different times.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Absolutely amazing well pharmacy so…
Absolutely amazing well pharmacy so quick efficient also no hassel with ordering my prescription Excellent service credit to the staff
25 september 2026
Your company does everything well.
24 september 2026
I love the way they let me know step by…
I love the way they let me know step by step from receiving my prescription order to delivery
25 september 2026
Have used well knee patches for a long…
Have used well knee patches for a long first time ordering from a uk based company great price and fast delivery will definitely be ordering from your company again would recommend this product gives great relief for my knee pain
21 september 2026
Great experince and fast service
22 september 2026
It was great to receive my medication…
It was great to receive my medication by post but it was 24hrs later than I was told to expect it.
25 september 2026
Svar från Well Pharmacy
Hi Colin,
Thank you for taking the time to share your feedback. We're glad your medication arrived safely. We understand the frustration of a delayed delivery and apologise for any inconvenience caused.
Thank you once again for your feedback.
Kind Regards,
Well Pharmacy
Everything went smoothly from ordering…
Everything went smoothly from ordering the medicine to delivery. I had nothing to do except order the medicines. All other steps were done by Well liaising with my Doctors
24 september 2026
Svar från Well Pharmacy
Hi John,
We are so pleased to hear that your experience with us was smooth and hassle-free, from ordering to delivery. We appreciate your kind words about our team's efforts in coordinating with your doctors.
Thank you for your positive feedback!
My inhaler ( which is extremely…
My inhaler ( which is extremely important) didn’t arrive, I had to request it again
22 september 2026
Svar från Well Pharmacy
Hi Mrs Creber,
Thank you for taking the time to share your feedback. We are truly sorry your inhaler did not arrive as expected.
If your inhaler was prescribed for you but missing from your parcel please get in touch. You can e-mail us at hello@well.co.uk or call us on 0333 010 2222 lines open Monday to Friday 9:00 AM till 5:00 PM and our team can check this for you.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.