Well Pharmacy Omdömen 

36 043
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Im writing this on behalf of my husband Mark who visited Well Pharmacy on Swinnow Road in Pudsey LS28 ........ I saw the pharmacist re Blood pressure readings to be done at home She attached the... Se mer

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Betygsatt 5 av 5 stjärnor

I have had exprience of other online pharmacies and have found them wanting, my last one wanted after a while to add on high delivery charges. I then went back to my locak high st pharmacy and every... Se mer

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Betygsatt 3 av 5 stjärnor

Prompt dispatch and delivery but disappointingly you didn't deliver what I ordered and paid for. My order was for a twin pack of Freestyle Libra 2 monitors. On delivery I only received 1 moni... Se mer

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Betygsatt 5 av 5 stjärnor

Very good service so far , dispatched within a couple of days of them receiving prescription. Delivered 48 hours later . No problems yet , Much better than tackling our useless chemist.👍👍

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Företagsinformation

  1. Onlineapotek
  2. Apotekshandel

Skrivet av företaget

With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.

Skrivet av företaget


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

36 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(36 043)

5 106 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Delivered on time no problems

Delivered on time no problems

24 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Margaret,

We're delighted to hear that your delivery arrived promptly and without any issues. Thank you for taking the time to share your positive experience.

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

So easy

So easy. I don't really do anything. The gp sends the prescription to Well and then it arrives in the post a few days later.

24 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Louise,

We're so happy to hear that our prescription service is making things easy for you!

We appreciate you sharing your positive experience with us.

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Really easy to order

Really easy to order, very quick service. Highly recommend! Will be using all the time now!

24 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Zara,

We're delighted to hear that you found our ordering process easy and our service quick. We truly appreciate your high recommendation and look forward to serving you again!

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Quick delivery

23 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Marie,

We're pleased to hear that your delivery arrived quickly.

Thank you for sharing your feedback!

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

reliability

20 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi William,

We are pleased to hear you find our service we reliable. Thank you for your feedback.

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

The are the best pharmacy is Essex they…

The are the best pharmacy is Essex they are reliable and take good care of their client

21 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Esther,

We're so pleased to hear that you consider us the best pharmacy and that you appreciate our reliability and client care.

Thank you for your wonderful feedback!

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Totally reliable service

Totally reliable service. That is the most important element of the system

24 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Alan,

We're so happy to hear that you find our service reliable. We truly value your positive feedback and appreciate you sharing your experience.

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Very fast delivery

Very fast delivery

24 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Mr Steer,

We're delighted to hear that your delivery arrived quickly.

Thank you for sharing your feedback!

Kind Regards
Well Pharmacy

Betygsatt 3 av 5 stjärnor

Quite slow when you consider Amazon…

Quite slow when you consider Amazon delivers next days d you have advanced warning of what I will order and the frequency.
The order gets split into 2 which makes it harder to follow.
STILL GOOD THOUGH
Thanks

21 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Peter.

We appreciate your feedback.

Unfortunately we cannot offer next day deliver for prescriptions. Our pharmacy requires 7 working days (10 days) to dispense and deliver prescriptions. This is bound by the timescales it takes for them to be approved; this can take up to 3 working days. Prescriptions are then required to be clinically checked to ensure medication dose and instructions are correct, stock ordered and dispensed with additional checks to ensure everything is correct before it is dispatched to a patient.

Separate deliveries may happen if medication is prescribed on 2 or more prescriptions. Our pharmacy deal with 1000s prescriptions per day and it can depend where in the process the prescription is, some my go through quicker than others resulting in a separate delivery. The do endeavor to send prescriptions together where possible.

Thank you once again for your feedback.

Kind Regards,
Well Pharmacy

Betygsatt 3 av 5 stjärnor

Prompt dispatch and delivery but not as per my order…

Prompt dispatch and delivery but disappointingly you didn't deliver what I ordered and paid for.

My order was for a twin pack of Freestyle Libra 2 monitors.

On delivery I only received 1 monitor with an invoice for 1 x 2 pack.
We have now made contact with you a few days ago you promised to send out a second monitor and as I write this review I still await the outstanding item of my original order.
Disappointing

29 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Graham,

We appreciate you taking the time to share your experience with us. We understand your frustration regarding the missing Freestyle Libre 2 monitor and the delay in receiving it.

We have checked the status of your replacement and this has been completed, the replacement was dispatched 28/07. We have sent you an email update with your tracking number.

Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Fast and efficient

Fast and efficient

20 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi there,

We are so pleased to hear that you had a positive experience with us and find our service quick and efficient.

Thank you for taking the time to share your feedback.

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Fantastic service and great…

Fantastic service and great communication.

20 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Sylvia,

We are so pleased to hear that you had such a positive experience with us.

We truly appreciate your kind words about our service and communication.

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Fast quick efficient excellent

Fast quick efficient excellent

23 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Diane,

We are so pleased to hear that you had such a positive experience with us. Thank you for taking the time to share your feedback; we truly appreciate it!

Kind Regards,
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Quick and easy way to get meds

Quick and easy way to get meds. Such a lifesaver when the GP waiting time is so long

17 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Avery,

We are so pleased to hear that our service has been a lifesaver for you, especially with long GP waiting times.

Thank you for your wonderful feedback.

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Such a great way to order your …

Such a great way to order your prescription tablets no need to go out to collect them just order online get confirmation of your order then they let you know when they are arriving which is by post

23 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Christopher,

We are so pleased to hear that our online ordering system and postal delivery service for prescriptions have made things easier for you.

We appreciate your feedback.

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

The best bank

The best bank

23 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Besard,

Thank you for your feedback.

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

It was really good not having to go to…

It was really good not having to go to collect my prescription, thank you for delivering it to me

21 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Christine,

We're so pleased to hear that our delivery service made things more convenient for you.

Thank you for your feedback!

Kind Regards
Well Pharmacy

Betygsatt 5 av 5 stjärnor

Excellent service

Easy to order and fast delivery.

23 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Mrs Georgousis,

We are delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly.

Thank you for sharing your positive experience!

Kind Regards
Well Pharmacy

Betygsatt 3 av 5 stjärnor

Took a few days for delivery

Took a few days for delivery. Luckly i wasnt desperate and order in plenty of time.

20 juli 2026
Logotyp för Well Pharmacy

Svar från Well Pharmacy

Hi Sharon,

We appreciate your feedback regarding the delivery timeframe.

We do recommend allowing 10 days from the point you request the prescription to receiving the delivery unless you need to contact us regarding urgent orders.

This is bound by the timescales it takes surgeries to issue prescriptions, which can take up to 3 working days. We then require up to a further 3 working days to allow prescriptions to process through our system and to be dispensed and 2-4 working days to allow our external courier, Royal Mail, to deliver as we use Royal Mail 48hour service. Please note: Some orders might take longer due to stock availability, but we endeavour to contact customers in the event of any stock issue/delays.

Thank you again for your feedback and if you ever do need to get in touch with us, please do not hesitate to contact us at hello@well.co.uk.

Kind Regards,
Well Pharmacy

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