The steps were easy to follow, I’m very anxious on video calls but the man who did my video call assessment was very nice. It was shipped with Next day delivery and even when I missed the parcel and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can say well pharmacy is the best when it comes to the services, notices or reminding emails every two weeks after your last order and they're always on time to deliver. But my last order is was not... Se mer
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Made contact with well though their app, placed order for my prescription, received email promptly explaining that they need to contact my GP, shortly followed by another email saying my request has b... Se mer
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Initial on line set up was not so easy. I seemed to be going round in circles and eventually gave up. However some kind of communication got through, I don't know how and every thing has fallen into p... Se mer
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Företagsinformation
Skrivet av företaget
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
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Kontaktuppgifter
Merchants Warehouse, Castle St, M3 4LZ, Manchester, Storbritannien
- 01782 597 313
- Hello@well.co.uk
- www.well.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good price, good delivery on Kardia Mobile…
The price was the best I could find and it was delivered in two days
Great service thanx
Easy to use
Easy to use, prompt delivery.
I come to Well, from different provider, who made it harder, not easier.
Order dealt with promptly
Order dealt with promptly, and once relevant medical questions checked, quick delivery. Happy with service.
I’m now changing from Well due to their…
I’m now changing from Well due to their very slow deliveries. My latest order has been with them 7 days now, it was sent from my GP 7 days ago and they are still preparing it to send 7 days later.. you will note my highlighting 7 DAYS. It’s ridiculous. Once they send it they use Royal (snail) mail 2 day service which always takes 4 days minimum. I would avoid them. They are too big and don’t seem to care about the individual. You get little or no feedback from them. I am now out of medication due to this.
I’ve always had great service from…
I’ve always had great service from well, whether in store or my medications sent by post. The app is simple to use too.
Fast an efectiont told you everything i…
Fast an efectiont told you everything i needed to know
Fast delivery, good customer service
The steps were easy to follow, I’m very anxious on video calls but the man who did my video call assessment was very nice.
It was shipped with Next day delivery and even when I missed the parcel and it got redelivered later in the afternoon the special cooling packaging they use kept it cold the entire time.
Beats queuing at the chemist.
I like the system. Saves me the hassle of going to the pharmacy, trying to park, queuing etc. I like the reminders and the simplicity of re-ordering my meds. I'm very happy to continue using Well.
Wells online was great no issue for…
Wells online was great no issue for months I don’t know what has changed last few months terrible service even receiving someone else medication from a different chemist via wells will not be using moving forward medication to important to be messed up each month the app shows all orders as cancelled either that or some days I have no orders
Rubbish company take forever to answer…
Rubbish company take forever to answer medication not delivered
Svar kan ha AI-innehållLäs mer
Avoid unless you want to run out of…
Avoid unless you want to run out of medicine with no reply from them. They have the worst customer service I have ever encountered. If, like me, you are forced to endure the NHS only issuing one month prescription at a time then avoid this service. They have now had a prescription for 10 days and it has not yet been dispatched. Have they not got the medicine? Is there an issue? Who knows. They have AI bot responding which says it will pass to a team but never does. No contact. No medicine.

Svar från Well Pharmacy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







