I was late collecting the car due to Trafic and they kindly waited for me. Then on drop off, it was flexible and I got a refund (hopefully) as I did not need all the days booked. The car was clean, a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booking experience for taking a van (VW Crafter) to France was very painless and good comms with company, both on the phone and face to face. Van was clean and new and good conscientious check before... Se mer
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Online booking was straightforward with clear information about what was required from the hirer. Friendly greeting on the morning of vehicle pick-up and the Ford Tourneo was immaculately clean. Just... Se mer
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I have used U Drive Exeter for a number of years, but this year particularly over the last 6 Months I have had 6 Van hires. Every time the service has been 1st class, friendly, efficient, good humour... Se mer
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Företagsinformation
Om U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Skrivet av företaget
U-Drive is a family-run vehicle hire company based in the South West, with a network of locations across Hampshire, Wiltshire, Dorset, Devon, Somerset, Glamorgan, and the North West. We’ve been providing high-quality vehicles and excellent customer service since 1982. Our fleet is maintained to the highest standard, and our knowledgeable team is here to help with all your vehicle hire needs.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
In addition to our car and van hire services, we offer flexible short-term and long-term hire options for businesses and public sector organisations available through U-Drive Pro at u-drivepro.co.uk. Explore our wide range of commercial vehicles, including EVs and specialist options. We can also fit any accessories, vehicle livery, and Chapter 8 requirements. Experience the difference of working with a company dedicated to providing the best vehicle hire experience.
Kontaktuppgifter
Osprey Road, Sowton Industrial Estate, EX2 7JG, Exeter, Storbritannien
- 01392 344999
4,7
Utmärkt
337 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was late collecting the car due to…
I was late collecting the car due to Trafic and they kindly waited for me. Then on drop off, it was flexible and I got a refund (hopefully) as I did not need all the days booked. The car was clean, a bit dented, but all the pics covered the previous damage and was concise. Thank you U Drive Terri
7 maj 2026
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Terri,
Thanks so much for your lovely review!
We’re really pleased to hear everything worked smoothly for you, from collection through to drop-off, and that the flexibility helped make things easier. It’s great to know the vehicle met your needs and that the process felt clear and straightforward.
We really appreciate you choosing U Drive and hope to see you again in the future!
Kind Regards,
U-Drive Vehicle Hire
Best in town!
Always have what your looking for in a vehicle. Quick and friendly service. Cheapest deals ive found and very easy process. Highly recommend. 5*
28 februari 2026
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Nat,
Thank you for your 5-star review! We're thrilled to hear you found everything you needed, enjoyed the quick and friendly service, and got a great deal. We really appreciate your recommendation and look forward to helping you again soon!
Kind Regards,
U-Drive Customer Service
Scores 100% on customer service.
We had a medical emergency just before Christmas and were unable to return the vehicle at the agreed time. U drive collected next day costing us no more than a train fayre and also refueled it at cost. We'll done all involved and thank you.
22 december 2025
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Andrew,
Thank you for your 5-star review! We’re glad we could help during a stressful situation and that our team made the process easier for you. We really appreciate your kind words and hope to assist you again in the future.
Kind Regards,
U-Drive Customer Service
A great company to deal with
A great company to deal with. We hired a Ford Tourneo - 9 seater MPV for a trip to Scotland for a family gathering. The collection and return process was straightforward with very friendly , helpful and professional staff. The vehicle itself was in immaculate condition and a joy to drive and be a passenger in for the long journeys. We had 7-8 passengers during the trip as a whole and it was extremely comfortable. Highly recommend this company.
21 augusti 2025
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Jen, thank you so much for your 5-star review and great comments. We’re delighted that you were happy with the vehicle and found our team to be friendly and helpful, as providing excellent service is really important to us.
We’ll be sure to share your kind words with our Exeter branch team and hope to see you again soon.
Kind Regards,
U-Drive Customer Service
Old Vans with Panels /rust
Scammers and defect Worn/van given prior to hire..
I will certainly recommend and be back in future
13 mars 2025
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Courteous and helpful
Courteous and helpful. Good value for money. Would hire from U-drive again.
11 juni 2025
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Matthew,
Thanks for your review and 5-star rating. We're glad to hear you found the Exeter team courteous and helpful, and that you felt you received good value. We look forward to seeing you again!
Kind regards,
U-Drive Customer Service
Terrible company
Terrible company, booked a van 2 weeks in advance to move house and paid for it, they then canceled the booking, phoned them up and got a different van, they told me the girst van was being refunded so to pay for the 2nd van on the day , went to pick it up to find out out they wouldn't hire to me because my job was an entertainer, (other van hire places have laughed at this) there was no mention of this stupid policy on the website or when i rang them, so this put us 6 hours behind on moving house which then put us behind for the whole weekend. Been 2 weeks since the first booking and still waiting for the refund of £244.25 and terrible customer service when you phone them, I can see why this company is cheap, so if you want to hire a van I highly reccomend not using Udrive, use enterpise instead, I reccomend them.
6 juni 2025
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Eric and the team were very helpful and…
Eric and the team were very helpful and friendly when I hired a pickup for the week, and kindly paired my phone to the vehicle
Would recommend them, John
5 juni 2025
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Thanks for your review, John. We're really pleased to hear that Eric and the team at Exeter were helpful and friendly, and that the vehicle setup made things even easier. We appreciate the recommendation and hope to see you again soon.
Kind regards,
U-Drive Customer Service
Super Service
I have used U Drive Exeter for a number of years, but this year particularly over the last 6 Months I have had 6 Van hires. Every time the service has been 1st class, friendly, efficient, good humoured and good natured. You always recieve good advice and instruction, and every time you are met with smiling and friendly staff.
From my perspective, they will remain my first choice, and I have no hesitation recommending U Drive for every hire.
29 maj 2025
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Stuart,
Thank you for your 5-star rating and for leaving such a fantastic review! We're so pleased to hear that you've consistently received friendly, efficient service from the team in Exeter. It's great to know we've remained your first choice, and we truly appreciate your recommendation. Looking forward to seeing you again soon!
Kind regards,
U-Drive Customer Service
Brilliant car hire, I had a very good experience with them.
Good experience
7 februari 2025
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Thank you for your review and 5-star rating! We're glad you had a good experience and hope to welcome you again in the future.
Kind regards,
U-Drive Customer Service
Great staff
Great staff, easy access and good explanation of how everything on the van works.
1 november 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Thank you for the 5-star review, Myles! We're glad you found our team helpful and appreciated the thorough walk-through of the van’s features. It’s great to hear that everything went smoothly. Hope to see you again soon.
Kind regards,
U-Drive Customer Service
Hired a number of times from UDrive…
Hired a number of times from UDrive Exeter. Service always excellent, especially Eric.
25 oktober 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Matthew,
Thank you for your review and 5-star rating! We're delighted to hear that you've consistently received excellent service from our Exeter team. A special shout-out to Eric—he'll be happy to know his efforts made a difference!
Kind regards,
U-Drive Customer Service
Very friendly people and helpful and…
Very friendly people and helpful and knowledgeable. Would recommend to use again as the price was brilliant too.
23 oktober 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Alexander,
Thank you for your wonderful 5-star review! We're delighted to hear that our team's friendliness, knowledge, and helpfulness stood out to you. We appreciate your recommendation and look forward to welcoming you back in the future!
Kind regards,
U-Drive Customer Service
I was able to book a car with ease
I was able to book a car with ease, the car I hired was a Citroen C3 Puretech 6speed Automatic Petrol, it was a great car to handle and the car was cheap to put petrol in. I paid £56 for a full tank, also U-Drive has the cheapest deposit at £100 other Rental companies wanted between £250 and £750 on top of the cost of the Rental
9 september 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Thank you for your review and 5-star rating, Wilfred! We're pleased that you found the booking easy and you enjoyed driving the Citreaon C3. We hope to see you again soon!
Kind regards,
U-Drive Customer Service
What a team!
What a team!! Easy booking process, great communication, friendly and easy to deal with, vehicles always ready, quick check out and in, and unbelievably helpful when I managed to mix up my dates!! 🤪
Have used this branch on and off for years, and it’s my first port of call for vehicle hire, from people carriers to tow trucks - and always great VFM.
12 september 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Thank you for your fantastic review! We're thrilled to hear that you've had such consistently positive experiences with us over the years. It's great to know that our team made the booking process easy, provided excellent communication, and was helpful when you needed it most—especially with the date mix-up!
We appreciate being your first choice for vehicle hire and hope to see you again soon!
Kind regards,
U-Drive Customer Service
Excellent company
The team at Exeter are great. They know who I am and make the check in and out process a breeze. The cars and vans are always in good condition and the prices are unbeatable.
5 september 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Thank you for your fantastic feedback! We're thrilled to hear that the team in Exeter has consistently provided you with excellent service and a smooth check-in and check-out process. It's great to know that our vehicles meet your expectations and that you find our prices unbeatable. We look forward to seeing you again soon!
Kind regards,
U-Drive Customer Service
Friendly and cheaper than most
Very friendly chap served me on pickup and return in Exeter. The van was in very good condition seeing as it has been hired out for 2 years. Great drive, loved the camera central mirror, such a wide angle of view. Sat nav was top notch and got us to wherever we wanted to go. Great radio. First time hiring from them but would definitely use them again. 5 stars A1. Pete from Tiverton.
30 augusti 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Thank you, Pete, for sharing your experience! We're thrilled to hear that your first time hiring with us was such a positive one. It's great to know that the van met your expectations, and that features like the camera mirror, sat nav, and radio made your drive even better. We're also glad our Exeter team provided you with friendly service during both pickup and return. We appreciate the 5-star rating and look forward to welcoming you back in the future.
Kind regards,
U-Drive Customer Service
Third time I’ve hired a van from UDrive…
Third time I’ve hired a van from UDrive at Sowton. Really friendly and vans have been nearly new. Excellent competitive price but the service tops it off. Always recommend and will use again.
23 augusti 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Steven,
Thank you for your 5-star review! We're thrilled to hear that you've had consistently positive experiences with us. It's great to know that our friendly service and high-quality vans have kept you coming back. Your recommendation means a lot to us, and we can't wait to assist you with your next hire. Thanks again for choosing U-Drive!
Kind regards,
U-Drive Customer Service
Amazing prompt efficient friendly…
Amazing prompt,efficient and friendly customer service from Exeter Branch.
Helped us out after being badly let down by Enterprise. Would only recommend using U-Drive, and would definitely use again if we needed to.
Thank you so much.
11 maj 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Melanie,
We appreciate you taking the time to leave excellent feedback and your 5-star rating. We're delighted you would recommend us and hope to see you again soon.
Kind Regards,
U-Drive Customer Service
Easy. Cheap with great service 10/10
I actually needed a last minute car hire to visit a friend in Suffolk and these guys were really relaxed and helpful. The price was fantastic and I was even late for the return and the charge was really reasonable. Altogether great service
9 maj 2024
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Svar från U-Drive | Car, Van, Minibus & Truck Hire - Exeter
Hi Lyall,
Thank you for your great review and 5-star rating! We're delighted to hear that you had an excellent experience with our Exeter branch. We will pass your kind words back to the team. Hope to see you again.
Kind Regards,
U-Drive Customer Service
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