Daughter loved celebrating her birthday with friends. The centre was clean, friendly and food served in a timely manner and went down a treat. Staff were helpful and the bowling went without a hitch.,... Se mer
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Not been here for a few years - found the interior really too hot to be comfortable - must have been mid/late 20s but felt like mid 30s! If they had air con it certainly wasn’t switched on! Also now... Se mer
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Really enjoyed it atmosphere and staff were lovely and very friendly and helpful definitely will go again
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Bowling was great. The only downside was the refusal of a staff member to accept our 23 yr old grandson's Dutch residency permit as proof of age, even though it showed his photo and date of birth in E... Se mer
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Företagsinformation
Skrivet av företaget
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktuppgifter
Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, Storbritannien
- 0333 034 6100
4,2
Bra
123 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really enjoyed it atmosphere and staff…
Really enjoyed it atmosphere and staff were lovely and very friendly and helpful definitely will go again
20 augusti 2026
Svar från Tenpin - Worcester
Hi Alison, thank you for your 5* review of Tenpin Worcester! We're so glad to hear that you enjoyed the atmosphere and found our staff so friendly and helpful. See you again soon! Best wishes-Leila
Svar från Tenpin - Worcester
Hi Matthew, thank you for leaving a 4* review of Tenpin Worcester! It's wonderful to hear how helpful you found our staff and how clean you found the venue. We look forward to welcoming you back again soon! Best wishes-Leila
Young member of staff decided to clean…
Young member of staff decided to clean the table we were on, whilst we were still on it, resulting in cleaning spray on my sons food. He answer was "its not toxic so dont worry"
5 augusti 2026
Svar från Tenpin - Worcester
Hello, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that the customer service you received during your stay was not up to our usual high standards. We will pass your comments onto our team so that we can be sure that this does not happen again. Our apologies - Kimberley
Tenpin bowling with my grandson
Great place friendly staff everything great except long wait on food
12 augusti 2026
Svar från Tenpin - Worcester
Hello Stephen, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Worcester. We will pass your comments on regarding the wait time for the food. We do hope to see you again soon. Many Thanks - Kimberley
Staff behind bar wasnt friendly and…
Staff behind bar wasnt friendly and didnt look to happy, but we enjoyed bowling and food
12 augusti 2026
Svar från Tenpin - Worcester
Hi Louise,
Thank you for your 4* review at Tenpin Worcester! We are delighted to hear that you've had such a great time bowling with us. However, we are very sorry to hear that you found the staff were not friendly. We will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again very soon for hopefully a 5* experience! Best wishes- Steph
no air-conditioning so its quite warm…
no air-conditioning so its quite warm during sumer days
12 augusti 2026
Svar från Tenpin - Worcester
Hi Jay,
Thank you for your 4* review at Tenpin Worcester! We are delighted that you've had such a great time whilst on your recent visit to us! However, we are very sorry to hear that you found it to warm inside the arena. We will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again soon for hopefully a 5* experience. Best wishes- Steph
Great fun for us grandparents and 2…
Great fun for us grandparents and 2 grandsons!
Thought drinks were expensive.
12 augusti 2026
Svar från Tenpin - Worcester
Hello Sally, Thank you for taking your time to leave us a 5* review! We are pleased to hear that you and your grandchildren had a great time with us. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
The teens spent a great few hours…
The teens spent a great few hours bowling, playing pool and the arcade. One left coat behind and when I returned, the staff were so helpful in finding it for me. A great day out
6 augusti 2026
Svar från Tenpin - Worcester
Hi Helen, thank you for leaving a 5* review of Tenpin Worcester! It's lovely to hear how much fun your group had on their recent visit and how helpful our staff members were in assisting you. See you again soon! Best wishes-Leila
Definitely coming back.
1st time here. Fairly small but had everything you need. Great atmosphere. Friendly staff and reasonable prices. Definitely go back. Not tried the food yet but nice to have coke on the tap tasting like coke and not watered down. So yes, great experience…
6 augusti 2026
Svar från Tenpin - Worcester
Hello Wayne, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin at Worcester. We are pleased to hear that you enjoyed your first visit to us! We do hope to see you again very soon. Best Wishes - Kimberley
My happy place....
Great place to get together and enjoy a game of bowling with your friends and have a good chat and a cup of coffee. Staff also very friendly and helpful. I really look forward to my Thursday mornings.
6 augusti 2026
Svar från Tenpin - Worcester
Hi Olga, thank you for the 5* rating of Tenpin Worcester. We're delighted to hear that you had a great time spent with friends and were able to enjoy coffee and a chat too! We look forward to your return!
Take care,
Kirsty
Not been here for a few years
Not been here for a few years - found the interior really too hot to be comfortable - must have been mid/late 20s but felt like mid 30s! If they had air con it certainly wasn’t switched on! Also now there is an ‘outdoor shoes’ policy the lanes are really sticky and dirty and adversely affects the run up and delivery….. guess its all down to costs! 😔
Still fun to do, but catering for the masses and certainly not what it was.
6 augusti 2026
Svar från Tenpin - Worcester
Hi Nick
Thank you for your feedback regarding your recent visit. We're sorry to hear that the interior temperature was uncomfortably warm and that the lane conditions affected your game. We appreciate you bringing these concerns to our attention and will share them with the team for review. We hope to welcome you back again soon for a more comfortable experience. Best wishes - Clare
It was so so so hot in the place we…
It was so so so hot in the place we couldn’t wait to get out, we were sweating like mad.
Other than that, had a great time, staff were brilliant
29 juli 2026
Svar från Tenpin - Worcester
Hi there, thank you for leaving a 3* review of Tenpin Worcester. It's wonderful to hear how much of a great time you had and how brilliant you found our staff. However, we are very sorry to hear about the issues with the temperature inside the venue and we will ensure that this is passed across to the relevant team for future improvements to be made. Best wishes-Leila
Good deal for younger children
Good deal for younger children. They had fun and provided food
24 juli 2026
Svar från Tenpin - Worcester
Hi Matthew
We're so glad to hear that the younger children had a fun time and that you appreciated the food provided. Thank you for your wonderful 5-star review! Best wishes - Clare
Staff where very friendly and helpful…
Staff where very friendly and helpful place looks really clean and food was nice
22 juli 2026
Svar från Tenpin - Worcester
Hi Carl, thank you for the wonderful 5* review for Tenpin Worcester! We're thrilled to hear that you enjoyed the food, the venue, and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Great birthday…
Daughter loved celebrating her birthday with friends. The centre was clean, friendly and food served in a timely manner and went down a treat. Staff were helpful and the bowling went without a hitch.,there was also a good selection of other arcade games and multiple pool tables which kept them entertained. Everyone left happy
7 juli 2026
Svar från Tenpin - Worcester
Hi Julia, thank you for the amazing 5* rating of Tenpin Worcester. We're pleased to hear your daughter had a lovely time celebrating her birthday with friends. It's also great to hear that the food was enjoyed and that the team provided helpful and great service. Your kind feedback is greatly appreciated!
Take care,
Kirsty
No common sense when placing you in…
No common sense when placing you in your lane. 22 lanes, 1 being used and we get placed next to the ONLY lane with people at and it was a big family. kids came into our booth, almost knocked our drinks over AND THEN i ordered a raspberry woowoo pitcher and it didnt even fill both glasses £15.50 for a PITCHER of ice. Over £47 spent there and not one positive thing to say. usually theyre really good but this was disappointing & a waste of money. I couldnt go ask for a refund as i didnt feel in the right state of mind to stay ‘calm and collected’ about it. Im unsure if i can still ask for a refund or not.
21 juli 2026
Omdöme utan inbjudan
Svar från Tenpin - Worcester
Hi there, thank you for taking the time to write a review for Tenpin Worcester! We are very sorry to hear that your recent experience was not as enjoyable as we'd have hoped, that you didn't enjoy the cocktails, and for any disappointment caused with the lane assignment. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester' and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
No common sense.
The bowling lanes were empty bar one, a big family with a couple children under 10. They placed us next to this family with 21 other lanes FREE.
The children consistently came into our booth, almost knocked our drinks over which i understand was up to the parents to control the kids but it wouldn’t have happened if they placed us in another lane. The raspberry woo woo pitcher didnt even fill the 2 glasses as it was just ICE!! £47 all together and honestly debating going to the other location next time. £15.50 for a pitcher of ice was ridiculous, the mass amount of free lanes and being placed to the only other people playing was a joke. Was so fed up didnt even bother asking for a refund. Dont get the pitchers unless its the pepsi ones because you’ll waste your money on ice. Wouldnt recommend.
21 juli 2026
Svar från Tenpin - Worcester
Hello there, First off thanks for sharing your feedback. We are really sorry for any disappointment caused at your recent visit. We will be sure to pass your comments on so improvements can be made. We hope you will consider visiting us again soon. Best wishes, Jade
Karlie our party host made sure…
Karlie our party host made sure everything went smoothly and we had everything we needed! 10/10 will be recommending to other parents looking at birthday parties
14 juli 2026
Svar från Tenpin - Worcester
Hi Jessica, than you very much for the wonderful 5* review of Tenpin Worcester! We are so pleased you had the best time celebrating a birthday and received excellent customer service! We will be sure to pass your lovely feedback on and we can't wait to welcome you back again soon! Best wishes - Mel
We called customer services HQ…
We called customer services HQ specifically to ask if the venue had air conditioning as my daughter was 38 weeks pregnant and really struggling with the heat, that we were looking for something to do in the cool. They advised the venue did have A/C and it wouldn’t be a problem. We arrived at the bowling alley, it was over 37 degrees inside, there was no A/C at all. It wasn’t even that it was faulty, there was none. We tried to play the games but it wasn’t horrendous even for the non pregnant people in our party. Shame the staff tried to help but bringing jugs of ice water but we felt bad they were having to work harder in the heat to try to help us. It wasn’t fair on them either so we left having not completed our booked games. The staff locally really did try but they all looked to be struggling too. Poor environment for guests and poor working conditions for the staff
8 juli 2026
Svar från Tenpin - Worcester
Hi Emma, thank you for taking the time to write a review for Tenpin Worcester! We are very sorry that there had been confusion with air conditioning being available, that the venue had been too hot and that this had impacted your visit. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Worcester' and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
it was great to see everyone
7 juli 2026
Svar från Tenpin - Worcester
Hey Malakai, thank you for the amazing 5* rating of Tenpin Worcester. We are so pleased to hear you enjoyed your visit and had a great time seeing everyone. We hope to welcome you back again very soon for more fun.
Take care,
Kirsty
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