Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left th... Se mer
Företaget har svarat
We had a fantastic day at Tenpin Warrington with one adult and two children. The bowling was great fun, the atmosphere was lively and family-friendly, and there was plenty to keep the kids entertained... Se mer
Företaget har svarat
I can’t believe there is no hand sanitizer stations in the bowling areas. The holes in those balls are an absolute quagmire of disease. I had to watch our party like a hawk to make sure nobody touche... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktuppgifter
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Storbritannien
- 0333 034 6100
4,1
Bra
344 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect for everyone!!🥰
We did have a nice and cool day spent at Tenpin Warrington 🥳🥳🥳 Perfect for all types of occasions 🥳🥰
10 januari 2026
Svar från Tenpin - Warrington
Hi Iza, thank you for the lovely 5* rating and review of Tenpin Warrington. We're delighted to hear that you had a great time and we hope to see you again soon for another fun time!
Take care,
Kirsty
Great customer service I received from…
Great customer service I received from Kyle the manager
11 september 2026
Svar från Tenpin - Warrington
Hi Natalie
Thank you for your wonderful 5-star review! We are so pleased to hear that you received great customer service during your visit. We hope to see you again soon! Best wishes - Clare
Not the best
We keep going to TenPin because it’s cheaper and closer than King Pin. It’s hard work checking in - I feel like this should be so much easier. You have to walk to the furthest point in the building, through packed seating areas and then queue in a muddle of bar customers. Then it’s back to the lanes to find out it’s broken and then back to the bar. Drinks to lanes are 20+ minutes. Tables are dirty.
13 september 2026
Svar från Tenpin - Warrington
Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Warrington. We are sorry to hear that you didn't find our layout particularly helpful. We will pass your feedback onto our team. Best Wishes - Kimberley
Great atmosphere lots to do and staff…
Great atmosphere lots to do and staff was excellence
8 september 2026
Svar från Tenpin - Warrington
Hi Kevin, thank you for the 4* rating of Tenpin Warrington. We're so pleased to hear that you had a good time and enjoyed the great atmosphere. We hope to welcome you back again soon!
Take care,
Kirsty
Great As Always
7 september 2026
Svar från Tenpin - Warrington
Hi Kevin
Thanks for taking the time to leave a super 5* rating. We are glad you always enjoy your visits and look forward to seeing you again. Best wishes - Clare
It was well run and a great price too
2 september 2026
Svar från Tenpin - Warrington
Hi there, we're so happy to hear that you found our service well-run and the price so great. We really do appreciate your positive feedback. See you again soon! Best wishes-Leila
Great place to visit
this was the first time we have been since this venue was refurbished and it was very good, we went with my 5 year old grandson and he loved it, the food is OK and what you would expect from a bowling ally as was the bowling experience,we also used the soft play which was very good my grandson loved this too, i think you can spend quite a few hours here with little ones for a reasonable price, nothing seems over priced in fact i thought the soft play was great value £7 for 2 hours, we haven't tried the escape rooms or laser tag yet but we will be back to try these, finally the team here was all great and very polite and happy to help there was a bit of wait at the bar but that was because they was very busy (it was a wet bank holiday)
2 september 2026
Svar från Tenpin - Warrington
Hi Howard, thank you for your fantastic review of Tenpin Warrington! We're thrilled to hear that you and your grandson had such a great time during your first visit since our refurbishment. It's wonderful to know that he loved the soft play and that you found our pricing reasonable. We appreciate your understanding regarding the wait at the bar during the busy bank holiday and we look forward to welcoming you back to try Houdini's escape rooms and laser tag! Best wishes - Mel
Excellent place
Excellent place. Had a small issue with the bumpers which they tried to fix. When they couldn't offered a free game. Great Service.
2 september 2026
Svar från Tenpin - Warrington
Hi Brian, thank you for your 5* review of Tenpin Warrington! We're so glad that you enjoyed your visit and appreciate you highlighting our team's efforts to resolve the bumper issue. We always aim for great service! See you again soon. Best wishes-Leila
Fun kids delighted
2 september 2026
Svar från Tenpin - Warrington
Hi Marilyn, thank you for taking the time to leave Tenpin Warrington a lovely 5* rating and review! We're so pleased to hear that the kids loved their visit, and we hope to welcome you all back again soon! Best wishes - Rosie
Lovely time
Really enjoyed my son's 21st birthday here. We did quite a lot of activities but very disappointed at not being offered discounts like they do online for activities. Spent a small fortune and felt we could have been offered some discounts for putting over £200 their way...
20 augusti 2026
Svar från Tenpin - Warrington
Hi Rosemary
Thank you for your 4-star rating. We're delighted to hear you celebrated your son's 21st birthday with us and enjoyed the activities. We understand your disappointment regarding the lack of discounts, especially after spending a significant amount. We appreciate your feedback on our pricing and offers. Best wishes - Clare
Svar från Tenpin - Warrington
Hello Steven,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that you enjoyed our facilities and found our reception warm and helpful. We hope to welcome you back again very soon! All the best ~ Laura
Overall it is great at Tenpin in…
Overall it is great at Tenpin in Warrington, however I feel that there needs to be more staff working, the bay we were in was full of empty drinks and someone had spilt drinks on the floor and left the blue roll everywhere, tables all cluttered with drinks in the area to eat in. I get that it was bank holiday. But it is off putting, the staff working work incredibly hard though.
2 september 2026
Svar från Tenpin - Warrington
Hello Lisa, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to our Tenpin in Warrington. We will pass your comments onto our team to help us gain that final star from you. We do hope to see you again very soon for a much more smoother visit. Many Thanks - Kimberley
Disappointed
We arrived early to be able to enjoy some time on the pool tables and have some food before out time slot for bowling.
When we went to order the food we asked for pizza, they had none left, asked for chicken wings, none left, asked for nachos none left..... Only thing they had was burger and chips. (And they didn't have enough for a family of 5)
We had to change our bowling slot to a later time (1.5hrs) so we could leave to get something to eat and come back. No apologie given.
31 augusti 2026
Svar från Tenpin - Warrington
Hi Sarah, thank you for taking the time to leave a review of Tenpin Warrington. We are truly sorry to hear about the disappointing experience you had with our food availability and the inconvenience it caused to your bowling plans. We understand how frustrating this must have been, and we sincerely apologize for that. We will be addressing this internally with our team to ensure such incidents do not happen again. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to contact you regarding this. Best wishes-Leila
Warrington Tenpin visit
We visited the Warrington Tenpin on 27 August for bowling and Escape Room. On that particular day, it wasn’t that hot outside, however, It was far too hot in both the bowling alley and the escape rooms. It really spoiled the Escape Room activity in particular as we couldn’t focus on the activity due to the temperature. Such a shame as we were really looking forward to it and it would have been a good experience had it not been so hot.
27 augusti 2026
Svar från Tenpin - Warrington
Hi there, thank you for your feedback regarding your recent visit to Tenpin Warrington. We are very sorry to hear that the temperature in both the bowling alley and the escape room was uncomfortably warm, and that this impacted your experience, particularly in the Escape Room. We appreciate you bringing this to our attention. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to reach out to you regarding this. Best wishes-Leila
Bowling good, service, food and drink apalling
The bowling was good. The service at the lanes and in the cafeteria area was abysmal.
The food when it came after 50 minutes was hardly fit to eat!
1 september 2026
Svar från Tenpin - Warrington
Hello Susan,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We're glad you enjoyed the bowling. We sincerely apologise for the poor service you experienced and the long wait for your food, which was not up to standard. We'll share your comments with our team to make improvements. All the best ~ Laura
We managed to bowl without wait too…
We managed to bowl without wait too long this time , but was gutted we didn't manage to get anything to eat while there this time,due to being out of food stock, according to staff due to a very busy weekend
2 september 2026
Svar från Tenpin - Warrington
Hello Yvonne,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We're glad to hear you didn't have to wait long for bowling this time. We sincerely apologize for the inconvenience of not being able to get food due to stock issues. We understand this was disappointing and will pass your feedback to the team. All the best ~ Laura
Great price but neeed more staff on duty
Great price, lots of activities to do
More staff needed during busy periods, long queues, nobody attended to fix issue with lane and it was broken the whole game
2 september 2026
Svar från Tenpin - Warrington
Hello Natalie,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We appreciate your feedback and are glad you enjoyed our activities and pricing. We're truly sorry for the long queues and the issue with your lane. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Svar från Tenpin - Warrington
Hi there, thank you for leaving a review of Tenpin Warrington. We are concerned to hear about the undercooked chicken burger and we will be reviewing our kitchen procedures. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Warrington' for somebody to contact you regarding this. Best wishes-Leila
Svar från Tenpin - Warrington
Hello Tracey,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We're so glad you enjoyed the wide variety of activities we offer. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura
Great place to go with the family
Great place to go with the family. Lots of things to do. We had a great time. The only complaint I have is that it was dirty. Tables around the bowling area were full with previous peoples drinks and food and not cleared, leaving it all sticky. Toilets were also dirty.
2 september 2026
Svar från Tenpin - Warrington
Hello Jane,
Thank you for taking the time to rate Tenpin Warrington 4 stars. We appreciate your for your feedback. We're delighted to hear your family had a great time and enjoyed the activities. We sincerely apologize for the cleanliness issues you experienced with the tables and toilets. We're addressing these concerns with our team for immediate improvement. We hope that your next visit is a 5 star experience. All the best ~ Laura
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.