The venue, staff are excellent. The pizza was not good quality, they've changed the bases to cheaper premade and for £11 each not great, think cheapest supermarket option you can buy. The bowling ball... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really attentive and friendly staff. Kids loved changing their pictures and names on the lane 😂 Area clean and nice atmosphere. Staff were quick to respond to a problem on the lane when a ball got st... Se mer
Företaget har svarat
Staff was very helpful, enjoyed our games thanks . Only one thing was quite upsetting,we asked for an announcement over the radio to wish my daughter a happy birthday but couldn't hear it properly be... Se mer
Företaget har svarat
The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to peo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktuppgifter
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, Storbritannien
- 0333 034 6100
4,3
Utmärkt
157 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really attentive and friendly staff
Really attentive and friendly staff. Kids loved changing their pictures and names on the lane 😂 Area clean and nice atmosphere. Staff were quick to respond to a problem on the lane when a ball got stuck and great to be able to order food and drinks to the lane! Our daughter's friend hurt her finger and staff were really helpful. Would def return. Great experience!
7 juli 2026
Svar från Tenpin - Nottingham
Hello, thank you very much for the wonderful 5* review of Tenpin Nottingham! We are really happy to see you all had a great time and found our team super friendly and we hope to welcome you all back again soon for another 5* experience! Best wishes - Mel
We had a good time
We had a good time . Apart from the horrendous disgusting smell from the ladies toilet. I tried twice to go in but couldn't because of the smell . So I had to wait till i left .
7 juli 2026
Svar från Tenpin - Nottingham
Hello, thank you for taking the time to leave a review of Tenpin Nottingham! We are pleased to see you had a good time but we are very sorry to hear that the female toilets were not at our usual high standard! Your feedback will be sent to the relevant team to ensure improvements are met and in the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
The venue
The venue, staff are excellent. The pizza was not good quality, they've changed the bases to cheaper premade and for £11 each not great, think cheapest supermarket option you can buy. The bowling balls need to be replaced they're all pretty damaged now.
7 juli 2026
Svar från Tenpin - Nottingham
Hi Racheal, thank you very much for the 4* review of Tenpin Nottingham! We are so pleased you had a great time with excellent customer service. However, we are very sorry to hear that some of your visit was not as enjoyable as we would have liked! Your feedback is so important to us so please be assured all will be passed on for future improvements! In the meantime, we do hope you will still visit us in the future and we look forward to welcoming you back soon! Best wishes - Mel
The birthday party was amazing
The birthday party was amazing. The kids loved it and it was great value for money
28 juni 2026
Svar från Tenpin - Nottingham
Hi Sarah thank you so much for this amazing 5* review of Tenpin Nottingham! We are delighted that the birthday party was amazing and that the kids loved it! We appreciate your comments on our pricing too. We can't wait to welcome you back soon! Best wishes, Jade
Svar från Tenpin - Nottingham
Hi Simon
We are pleased to hear that you had a great night out. thank you for the feedback and the wonderful 5* rating. We hope to see you back soon. Best wishes - Clare
Staff was very helpful
Staff was very helpful, enjoyed our games thanks . Only one thing was quite upsetting,we asked for an announcement over the radio to wish my daughter a happy birthday but couldn't hear it properly because the music was more louder
17 juni 2026
Svar från Tenpin - Nottingham
Hi Stanley
We are happy you enjoyed your games and found our staff helpful. We are sorry the birthday announcement was difficult to hear. We will address the music volume to ensure announcements are clear in the future. Hope to see you soon. Best wishes - Clare
The staff and service they provided was…
The staff and service they provided was really amazing. Really helpful.
We always have a great time bowling here.
12 juni 2026
Svar från Tenpin - Nottingham
Hi Paul, thank you for leaving Tenpin Nottingham a fantastic 5* rating! We're so glad to hear you consistently have a great time bowling with us and appreciate your kind words about our staff. We look forward to seeing you again soon! Best wishes - Rosie
Svar från Tenpin - Nottingham
Hi there,
Thank you for your lovely 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and hope to welcome you back again very soon! Best wishes- Steph
Easy to book
Easy to book, great atmosphere and great service. Our youth group thoroughly enjoyed their evening.
10 juni 2026
Svar från Tenpin - Nottingham
Hi Stephanie, thank you so much for the brilliant 5* review of Tenpin Nottingham! We are thrilled you had such a great time, found our booking process easy and enjoyed the atmosphere and we can't wait to welcome you back again soon! Best wishes - Mel
Great price
Great price
Service was good
food came out in a timely manner
What would make it even better is if you could include a soft drink with the meal
3 juni 2026
Svar från Tenpin - Nottingham
Hi Saj
We're so glad you enjoyed your meal and our timely service! We appreciate your suggestion about including a soft drink. Thank you for your feedback! Best wishes - Clare
Paid for an hours bowling and only got…
Paid for an hours bowling and only got 45 minutes.
3 juni 2026
Svar från Tenpin - Nottingham
Hi Chris
We appreciate your feedback. We are sorry to hear you only had 45 minutes of play time during your visit. If you would like us to look into this, please send an email to customer.feedback@tenpin.co.uk using the subject "Review - Nottingham" and we can reach out to you. Best wishes - Clare
Svar från Tenpin - Nottingham
Hi there,
Thank you for your amazing 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
The manageress I think her name was…
The manageress I think her name was Jess polish nationality I think was extreemly rude and patronising to my partner. Was told my baby has to wear shoes around the arcades??? The way she speaks to people is patronising and rude and I have written a formal complaint to head office, it’s also expensive 40 pounds for me and my son to play for 2 games and a frozen pizza? I won’t be returning due to the rudeness of people in charge. I think it was Anna was her name but I’m unsure
3 juni 2026
Svar från Tenpin - Nottingham
Hi Paul, thank you for taking the time to review Tenpin Nottingham! We're sorry to hear that there had been issues with the service and the food during your visit. We will ensure your feedback is passed on to be looked into and for future improvements to be made. We hope to welcome you back again soon for a better experience! Best wishes - Adelaide
Absolutely chucking and awful venue
Member of staff called me stupid, the staff where so disrespectful towards us, tried to complain to people higher up but what a surprise no return call was ever made, no longer surprised why people go to discobowl in town half the price of tenpin and staff are so much more polite and there’s more stuff to do before and after bowling
3 juni 2026
Svar från Tenpin - Nottingham
Hi Samantha, thank you for leaving feedback for Tenpin Nottingham. We are very sorry to hear your visit to us was not up to our usual high standards and that you haven't heard back from the team. If you would like to chase your complaint, please get back in touch with our team over the phone so we can chase this for you. Once again, we are very sorry to hear this and we hope you might consider visiting us again in the future. Best wishes - Kaylee
It was a Monday day time so pretty…
It was a Monday day time so pretty quiet, lane was ready on arrival, had pizza hotdog and chips which was good and hot, did arcade after bowling which was fun. Good trip out.
3 juni 2026
Svar från Tenpin - Nottingham
Hi Keira, thank you for the fab 5* review for Tenpin Nottingham! We're delighted to hear that you had a fun visit, that you were able to quickly begin your bowling games, and that you enjoyed the food and activities. We look forward to seeing you again soon! Best wishes - Adelaide
Svar från Tenpin - Nottingham
Hi Sandra, thank you for rating Tenpin Nottingham 5*! We're so pleased to hear the booking process was easy and that your grandchildren enjoyed their game, drink and pizza! We can't wait to welcome you again soon. Best wishes, Jade
Svar från Tenpin - Nottingham
Hi Ken, what a fabulous 5* review of Tenpin Nottingham! We are thrilled you had a great time and loved the atmosphere and we can't wait to see you again soon! Best wishes - Mel
Great time out
We had a great time. Perfect place for a red hot day. Lovely and cool 😎. Half price Tuesday makes it an affordable place to go.
27 maj 2026
Svar från Tenpin - Nottingham
Hi Katherine, thanks for leaving Tenpin Nottingham a lovely 5* rating and review! We're so glad you had a great time and found our place perfectly cool on a hot day! It's wonderful to hear you enjoyed our half-price Tuesday offer. Thank you for your excellent feedback! Best wishes - Rosie
Great pool tables and employees are…
Great pool tables and employees are happy to help when something goes wrong
27 maj 2026
Svar från Tenpin - Nottingham
Hi Brandon
We're thrilled you enjoyed our pool tables and found our team helpful. Thank you for your kind words! Best wishes - Clare
A good and reasonably priced place to have some fun
The place was mostly empty so the service was very quick. We had two games with burgers and fries. The food was warm and tasty. We have done this before and will do it again. Afterwards, we had fun playing some of the machines as well. A good day was had by all.
22 maj 2026
Svar från Tenpin - Nottingham
Hi Jo
We are so happy to hear you enjoyed your visit and that the food was tasty! We're glad you had fun with the machines too. We look forward to welcoming you back again soon! Best wishes - Clare
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.