All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.
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No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response. Food didn't come in reasonable time and felt extreme... Se mer
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The staff were lovely, we had so much fun celebrating my 20th birthday and it was amazing, everything was perfect
Företaget har svarat
Very nice experience and friendly staff- warm young lads and ladies. The heat wave was intense, probably it was a struggle to keep the massive place cool
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Företagsinformation
Skrivet av företaget
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktuppgifter
Sixfields Leisure, Weedon Road, Northampton, NN5 5QL, Northampton, Storbritannien
- 0333 034 6100
4,0
Bra
137 omdömen
Ber kunder att lämna omdömen
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The staff were lovely
The staff were lovely, we had so much fun celebrating my 20th birthday and it was amazing, everything was perfect
14 juli 2026
Svar från Tenpin - Northampton
Hello Anna,
Thank you for your wonderful 5-star review of Tenpin Northampton. We are absolutely thrilled to hear that you had such an amazing time celebrating your 20th birthday with us and that everything was perfect. We hope to see you again soon! All the best ~ Laura
As usual staff friendly and helpful…
As usual staff friendly and helpful Courteous to all and professional in their duties.
14 juli 2026
Svar från Tenpin - Northampton
Hi Jim, thank you for the lovely 5* rating of Tenpin Northampton. It's great to hear you had a great experience and that the team provided friendly and helpful service. We appreciate your kind and positive feedback. Hope to see you again soon for another 5* visit.
Take care,
Kirsty
Poor service
We paid for one game. The students wanted another game. The offer was one game priced £4:75. We should have paid for two games priced at £7:50. The manager wouldn’t allow us to pay the difference for a second game after playing the first game. We were told we need to pay in full £4:75 for a second game. Even though the place was empty! Poor service, would avoid. Bowl elsewhere!
15 juli 2026
Omdöme utan inbjudan
Svar från Tenpin - Northampton
Hello Robert, thank you for taking the time to leave a review of Tenpin Northampton! We are sorry to hear that you were left disappointed with the additional payment required under our concession rate. We will be sure to pass all of your feedback onto the team and we do hope you will still consider visiting us in the future! Best wishes - Mel
All staff were amazing
All staff were amazing, friendly,kind and patient with all the kids. The party food was a good choice, the kids loved the balloons modeling especially. The price was excellent.
11 juli 2026
Svar från Tenpin - Northampton
Hi Michelle, thank you for the lovely 5* rating of Tenpin Northampton. We are so pleased to hear that our staff were amazing and that the party food and balloon modeling were enjoyed by the children. We appreciate your kind words and hope to see you again soon!
Take care,
Kirsty
Air con needed in booth/mics didnt work
Air con needed in booth, it was like a sauna. also mics didnt work for first 10 mins so should of got extra time. its a shame as it was for my daughters 8th birthday
14 juli 2026
Svar från Tenpin - Northampton
Hi there, firstly, thank you for your review of Tenpin Northampton. We are very sorry to hear about your recent party experience and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Northampton' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Very nice experience and friendly…
Very nice experience and friendly staff- warm young lads and ladies. The heat wave was intense, probably it was a struggle to keep the massive place cool
10 juli 2026
Svar från Tenpin - Northampton
Hi Kene, thank you for your 5* review of Tenpin Northampton! We are so glad to hear that you enjoyed your experience and found our staff friendly, and we appreciate the feedback about the temperature inside the venue. We hope to see you again soon! Best wishes-Leila
Svar från Tenpin - Northampton
Hi Guna, what a brilliant 5* review of Tenpin Northampton! We are really pleased to hear you had such a wonderful experience and we hope to see you again soon! Best wishes - Mel
Rather disappointing
No air conditioning rather hot, staff walked away when we tried to get their attention. Even when we pressed the call button we got no response.
Food didn't come in reasonable time and felt extremely rushed right at the end.
Quite disappointing
27 juni 2026
Svar från Tenpin - Northampton
Hi Zoe, thanks for leaving a 3* rating and review for Tenpin Northampton! We are sorry to hear that you received no response and experienced a long wait time. We'll address this to ensure a better experience in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
I was told there was aircon and there…
I was told there was aircon and there wasn’t. It was sweltering. The pizzas were not good for the party and the photo booth in the arcade about of order was much is something Helios were looking forward to doing.
1 juli 2026
Svar från Tenpin - Northampton
Hello Nadia,
Thank you for taking the time to rate Tenpin Northampton 1 star. We are truly sorry to hear about your disappointing experience with the air conditioning, the quality of the pizzas, and the out-of-order photo booth. We understand how frustrating this must have been, especially for Helios. We have shared your feedback with the relevant teams to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Had a party for my daughters 10th…
Had a party for my daughters 10th birthday all the kids absolutely loved it. The party organisers were fun and the party food went down a treat and to top it all off was cheap as chips
Thanks everyone.
21 juni 2026
Svar från Tenpin - Northampton
Hello Jason,
Thank you for taking the time to rate Tenpin Northampton 5 stars. We are so happy to hear that your daughter's birthday party was such a success! It sounds like everyone had a fantastic time, and we appreciate your kind words about our team and food. We look forward to welcoming you back again soon! All the best ~ Laura
Staff friendly and facilities good but…
Staff friendly and facilities good but the venue desperately needs air conditioning
24 juni 2026
Svar från Tenpin - Northampton
Hello Matt,
Thank you for taking the time to rate Tenpin Northampton 3 stars. We appreciate your feedback on our staff and facilities. We are looking into air conditioning. We hope to welcome you back again soon and that the next visit is a 5 star experience. All the best ~ Laura
It was okay but
Although the actual bowling was fun , what ruined it was the fact we were never informed on booking that there would be two birthday parties going on , I had my two special needs children the noise impacted the fun they were having as they were struggling with the noises from the parties , which I understand can not be helped but if we were informed there would two parties until x time we could have booked for a different time , then I tried to cheer them up by going to arcades to find i could not even do that as they do not take credit cards as payment which then caused two meltdowns outside .
Also no ac so we were literally sweating so bad . I can't see us going back anytime soon
24 juni 2026
Svar från Tenpin - Northampton
Hello Tash,
Thank you for taking the time to rate Tenpin Northampton 2 star. Thank you for sharing your experience. We are truly sorry to hear that the noise levels and lack of air conditioning negatively impacted your visit. We also regret the inconvenience with arcade payments and the distress this caused. Your feedback is invaluable, and we will certainly look into these issues to improve our guest experience. All the best ~ Laura
Svar från Tenpin - Northampton
Hi Sue, thank you for rating Tenpin Northampton 5*! It's great to hear that you always have a great time! We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
Svar från Tenpin - Northampton
Hello Anna, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a great time with us. We do hope to see you again soon here at Northampton. Many Thanks - Kimberley
It's been a great experience
It's been a great experience, with lovey service and a good place to spend your time.
17 juni 2026
Svar från Tenpin - Northampton
Hi Emilia, thank you for your wonderful 5-star review for Tenpin Northampton! We are so pleased you had a great experience and enjoyed your time with us. We can't wait to welcome you back again soon! Best wishes - Rosie
Birthday party at Tenpin
We held my daughter's 6th birthday party at Tenpin Northampton and it was brilliant. The staff were great, the kids loved it and it was all so easy. I'd definitely recommend a kids party there!
17 juni 2026
Svar från Tenpin - Northampton
Hi EH, thank you for your wonderful 5-star review! We are so happy to hear that your daughter's birthday party was brilliant and that everyone had a great time. We appreciate your recommendation and we can't wait to welcome you back again in the future! Best wishes - Rosie
Svar från Tenpin - Northampton
Hi there, thank you for leaving Tenpin Northampton a lovely 5* rating and review! We're glad you had fun! We're sorry the burgers weren't great and we'll ensure the feedback is shared for future improvements to be made. We hope to welcome you back soon! Best wishes - Rosie
Pre-booked online
Pre-booked online, Lane was ready for our arrival. Friendly and attentive staff. Food waiting time was no longer than 20-30 minutes.
3 juni 2026
Svar från Tenpin - Northampton
Hi Layla,
Thank you for your fantastic 5* review at Tenpin Northampton! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great experience celebrating my nephew…
Great experience celebrating my nephew birthday , the stuff we're very helpful and kind .
10 juni 2026
Svar från Tenpin - Northampton
Hi Cosmin
Thank you for your wonderful 5-star review! We are so pleased to hear you had a great time celebrating a birthday with us. We hope to see you again soon! Best wishes - Clare
Svar från Tenpin - Northampton
Hi there, thank you for leaving Tenpin Northampton a lovely 5* rating ad review! We're glad you enjoyed your time and we appreciate you leaving us this positive feedback. We hope to see you again soon! Best wishes - Rosie
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