The staff at Glenrothes Tenpin were so lovely, helpful, attentive, warm and friendly. They even opened the door early on a Sunday to let us in! Top marks Tenpin for customer service both on the teleph... Se mer
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Plats
Byt platsKingdom Shopping Centre, 4 Albany Gate, Glenrothes, KY7 5NP Glenrothes, GB
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Quick and efficient service from staff , half way through second game there was a problem with ball return but was attended to very quickly and we were given a voucher for free games as couldnt be fix... Se mer
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Went to laser tag. Absolute waste of time!! Room was tiny, aren’t allowed to run about and actually play the game properly, they let me pay for one of my children, got her all suited up and 5 mins int... Se mer
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Great night out for a fairly large group in one of your smaller venues. Had issues booking online (my mistake) and the young lady on the tills on Friday night was able to sort no problem on short... Se mer
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Företagsinformation
Skrivet av företaget
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Kontaktuppgifter
Kingdom Shopping Centre, 4 Albany Gate, Glenrothes, KY7 5NP, Glenrothes, Storbritannien
- 0333 034 6100
4,6
Utmärkt
122 omdömen
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Staff were friendly and I enjoyed it
2 september 2026
Svar från Tenpin - Glenrothes
Hi Amanda, thank you for your fantastic 5-star review of Tenpin Glenrothes! We are so pleased to hear that our team made your visit enjoyable and we hope to welcome you back again very soon! Best wishes - Mel
Kids party
Very helpful and assisting with kids party very adaptable to requirements
2 september 2026
Svar från Tenpin - Glenrothes
Hi Amanda, thank you for your fantastic 5-star review of Tenpin Glenrothes! We're so pleased to hear that we were able to assist with your children's party and that we could adapt to your requirements and we hope to welcome you all back again very soon! Best wishes - Mel
Svar från Tenpin - Glenrothes
Hello Inna,
Thank you for taking the time to rate Tenpin Glenrothes 5 stars. We are so pleased to hear that you had great fun and found our staff to be great. We hope to welcome you back again very soon! All the best ~ Laura
Staff are friendly and helpful
Staff are friendly and helpful. Venue clean and good atmosphere
6 augusti 2026
Svar från Tenpin - Glenrothes
Hi Jo, thank you for the 5* review for Tenpin Glenrothes! We're so pleased to hear that you enjoyed the venue, atmosphere and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
The staff at Glenrothes Tenpin were so…
The staff at Glenrothes Tenpin were so lovely, helpful, attentive, warm and friendly. They even opened the door early on a Sunday to let us in! Top marks Tenpin for customer service both on the telephone and in person at the bowling alley. Good facility, good food, good value and lovely little extras for children’s party including balloons and gift bag for birthday girl / boy. And the bowling is just such fun! The arcade at the entranceway is good fun too though could be a little distracting at first for party arrivals!
23 augusti 2026
Svar från Tenpin - Glenrothes
Hello
Thank you for your fantastic 5-star review! We are so pleased to hear that our staff were lovely and helpful, even opening early for you. It's wonderful to know you enjoyed the facilities, food, and value, as well as the special touches for children's parties. We're delighted you had so much fun bowling and in the arcade! Best wishes - Clare
Customer service was great
Customer service was great. We arrived early from our original booking but they accommodated us and we started earlier instead.
15 augusti 2026
Svar från Tenpin - Glenrothes
Hi there,
Thank you for your lovely 4* review at Tenpin Glenrothes! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon for hopefully a 5* experience. Best wishes- Steph
Svar från Tenpin - Glenrothes
Hi Kayley, thank you for leaving a 5* review of Tenpin Glenrothes! This is wonderful to hear and we are thrilled that your children had such a great time. See you again soon! Best wishes-Leila
12th Birthday Party
We booked here for my daughters 12th birthday - we took 11 kids everything went well. Kids had a great time which meant us parentshad a great time haha - staff were very helpful 👌
20 augusti 2026
Svar från Tenpin - Glenrothes
Hi Gail, thank you for your 5* review of Tenpin Glenrothes! It's lovely to hear how much your daughter and friends enjoyed celebrating their birthday with us, including how helpful our staff members were. We can't wait to welcome you back again shortly! Best wishes-Leila
Svar från Tenpin - Glenrothes
Hi Caroline, thank you for leaving a 5* review of Tenpin Glenrothes! This is wonderful to hear and we look forward to welcoming you back again soon! Best wishes-Leila
Family trip Bowling
First time Tenpin Glenrothes. Nice friendly welcome. Ordered good & drink that was delivered to our table. Overall a great experience.
18 augusti 2026
Svar från Tenpin - Glenrothes
Hi Mark, thank you for your 5* review of Tenpin Glenrothes! We're so glad to hear that you enjoyed your first visit to Tenpin and were welcomed with open arms and efficient customer service. See you again soon! Best wishes-Leila
Very good
Very good. Both I and the kids enjoyed it and the staff were helpful and friendly. All good 😊
12 augusti 2026
Svar från Tenpin - Glenrothes
Hello, thank you for taking the time to leave us this wonderful review of Tenpin Glenrothes! We are so pleased to hear that both you and your children had a great time and found our staff helpful and friendly and we hope to see you all again soon! Best wishes - Mel
Svar från Tenpin - Glenrothes
Hello Amber, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We will pass your lovely comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Went to laser tag
Went to laser tag. Absolute waste of time!! Room was tiny, aren’t allowed to run about and actually play the game properly, they let me pay for one of my children, got her all suited up and 5 mins into it said they would have to take her stuff off for health and safety. Yet she was absolutely fine and wasn’t allowed to run anyway. Highly over priced for the small amount of time you get and how tiny the room is.
12 augusti 2026
Svar från Tenpin - Glenrothes
Hi Rachel,
Thank you for your 1* review at Tenpin Glenrothes! We are very sorry to hear that you've not had a great experience with us on your most recent visit! Your feedback is important to us. If you would like this to be looked into further please email customer.feedback@tenpin.co.uk and they can assist you further. Best wishes- Steph
Everything was great
12 augusti 2026
Svar från Tenpin - Glenrothes
Hi name, thank you so much for the excellent 5* review of Tenpin Glenrothes! We are really pleased to hear you had a great visit! We can't wait to see you again soon for another 5* experience! Best wishes, Jade
Svar från Tenpin - Glenrothes
Hello MissKaraenGreenall,
Thank you for taking the time to rate Tenpin Glenrothes 5 stars. We are delighted to hear that the staff were polite and helpful and that you always have a great time at the venue. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Quick and efficient service from staff…
Quick and efficient service from staff , half way through second game there was a problem with ball return but was attended to very quickly and we were given a voucher for free games as couldnt be fixed . We will return 👍🏻
6 augusti 2026
Svar från Tenpin - Glenrothes
Hello, Jacqueline, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you session was great from start to finish! We are sorry to hear that their was an issue with the bowling lane during your game. However, we are pleased to hear that this was resolved. We can't wait to see you again very soon. Many Thanks - Kimberley
Day out
1st time being back since refurbished, very fun day out staff very friendly atmosphere was great kids had a great time
6 augusti 2026
Svar från Tenpin - Glenrothes
Hello Michelle, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a wonderful time at our Tenpin. We are glad to hear that you like our refurbishment. We will pass your comments onto our team. We do hope to see you again soon. many Thanks - Kimberley
All good except the "Change" machine…
All good except the "Change" machine was not working and we didn't have change for our 2 grandkids.
They told us to go to a ATM but they don't give change.
6 augusti 2026
Svar från Tenpin - Glenrothes
Hello Veronica
We appreciate you sharing your experience. We are truly sorry the change machine was out of order, causing inconvenience for your grandkids. We are looking into this to prevent future occurrences. Best wishes - Clare
Everything went as planned we enjoyed…
Everything went as planned we enjoyed our self's thanks .
6 augusti 2026
Svar från Tenpin - Glenrothes
Hi Alex
Thank you for your fantastic 5-star review! We are so pleased to hear that everything went smoothly and that you had such an enjoyable time during your visit. We hope to see you again very soon! Best wishes - Clare
Svar från Tenpin - Glenrothes
Hi Peter, thank you for the 5* rating of Tenpin Glenrothes. We're pleased you had a nice time and received friendly service. Hope to see you again soon!
Take care,
Kirsty
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