New facilities, play areas are great! Toilets are 100% better than they were previously! The only thing I would say would be to offer alternative milk for tea/coffee! Not sure I could sink a cockt... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What made it not so great was paying for parking outside and expecting a refund, and being told new system where you use machine inside the building not in the car park, so no refund!! The staff says... Se mer
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Looks a lot better than before but the negatives are that staff are very slow and look under staffed. We turned up to play at 7pm and we didn’t get to play till 7:30 due to multiple faults. Not being... Se mer
Had a great time, spent a few hours there playing in the arcade and bowling, free parking for three hours was great. Understandably busy on a rainy day in the holidays but service was great, however c... Se mer
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Företagsinformation
Skrivet av företaget
Tenpin Exeter is easy reach from Exeter city centre, Exmouth, Tiverton and across Devon — well connected by road and rail. With modern bowling lanes and lane lighting, we’re the go-to indoor entertainment spot in Devon. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Exeter, sorted.
Kontaktuppgifter
3 - 4 Havenbanks Retail Park, Water Lane, Exeter, EX2 8BY, Exeter, Storbritannien
- 0333 034 6100
4,0
Bra
213 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good in general!
Very good in general!
No number 9 ball - perhaps this is normal? Only 6,7,8,10,12?
Check-in staff was nice but spoke quite quietly, so I had to lean in to hear her.
22 juli 2026
Svar från Tenpin - Exeter
Hi, thank you for the 4* rating of Tenpin Exeter. We're pleased to hear you had a great time. Your feedback is important to us and we will ensure that this is passed on to the team for future improvements. Hope to see you again soon.
Take care,
Kirsty
I found going to tenpin a very good…
I found going to tenpin a very good experience it was brilliant deals on which was brilliant for there price a very warm welcome from staff and security man by telling to register my car number plate otherwise I will get charged and very good tenpin give you 3hours free me and had great time bowling and atmosphere was fantastic and we return again very soon thank you Mr Austin
22 juli 2026
Svar från Tenpin - Exeter
Hello Stephen,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We are so pleased to hear that you had a brilliant time and enjoyed the deals, the warm welcome from our team, and the atmosphere. We look forward to welcoming you back again very soon! All the best ~ Laura
Svar från Tenpin - Exeter
Hello Tracey,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We are so pleased to hear that you found our venue clean and tidy, and our staff friendly and approachable. We look forward to welcoming you back again soon! All the best ~ Laura
Great venue with great staff
Great venue with great staff. Tended to all our needs and were very helpful when we decided to change Darts for Lazer Tag.
22 juli 2026
Svar från Tenpin - Exeter
Hello Gavin,
Thank you for taking the time to rate Tenpin Exeter 5 stars.We're so pleased to hear you enjoyed your visit and that our team was able to assist you so effectively with your activity change. We hope to see you again soon! All the best ~ Laura
A great few hours of bowling for our…
A great few hours of bowling for our staff to celebrate 100 years! The Tenpin team were very accommodating in setting up the lanes with our teams before we arrived.
17 juli 2026
Svar från Tenpin - Exeter
Hi there, thank you for rating Tenpin Exeter 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
This is a great and fun experience
This is a great and fun experience. The place is clean, colourful and great for family fun.
14 juli 2026
Svar från Tenpin - Exeter
Hi David, what a fabulous 5* review of Tenpin Exeter! How wonderful to see you had such a great experience and found our venue clean and good fun for families! We hope this means you would like to visit us again soon and we look forward to welcoming you back soon! Best wishes - Mel
Great refurb and venue
Great refurb. Great place to go to now and lots to do. Defo worth a visit and so glad they reinvested in our city to give us a decent venue again.
14 juli 2026
Svar från Tenpin - Exeter
Hi Sophie, what a fabulous 5* review of Tenpin Exeter! We are so happy you love our new look and we very much look forward to welcoming you back again soon for another 5* experience! Best wishes - Mel
Svar från Tenpin - Exeter
Hi Kyran, thank you for the 5* review for Tenpin Exeter! It's lovely to hear that you had a good visit and we hope to see you back again soon! Best wishes - Adelaide
Slow Service
Went for a few hours to do some bowling and play in the arcades. We were told that if we wanted anything to eat/drink while bowling, to use the QR code on the lanes. Somehow took 25 minutes from ordering my J2O to arrive at a lane directly opposite the bar, while watching the staff chatting. My partner ordered a drink 20 minutes after I did, and they both then arrived together 5 minutes later.
4 juli 2026
Svar från Tenpin - Exeter
Hi Amber, thanks for leaving a rating and review for Tenpin Exeter! We appreciate your feedback and are sorry for any disappointment caused. We'll address this to ensure a better experience for everyone in the future, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon! Best wishes, Jade
Svar från Tenpin - Exeter
Hello G Beer,
Thank you for taking the time to rate Tenpin Exeter 5 stars. We're glad you enjoyed playing darts and had some food with us. We appreciate your visit! We are delighted the team were friendly and helpful and look forward to welcoming you back again soon. All the best ~ Laura
Svar från Tenpin - Exeter
Hi Christopher, thank you for rating Tenpin Exeter 5*! We're thrilled to hear that you had a great experience with us! We can't wait to see you back again soon! Best wishes, Jade
Clean environment and helpful staff
Clean environment and helpful staff. However, there were several teenagers inside hanging around with a couple of them riding their bikes inside doing wheelies. My family and I found it antisocial and dangerous as we has small kids with us. The staff could not see what was going on and therefore did not intervene.
1 juli 2026
Svar från Tenpin - Exeter
Hello Hugh,
Thank you for taking the time to rate Tenpin Exeter 4 stars. We appreciate your feedback and are glad to hear you found our environment clean and our staff helpful. We are concerned to learn about the disruptive behavior you witnessed. We take safety seriously and are reviewing our procedures to prevent such incidents, ensuring a comfortable experience for all our guests. All the best ~ Laura
Good value deals
Good value deals, friendly staff and a recent refit of the venue make for an enjoyable experience.
10 juni 2026
Svar från Tenpin - Exeter
Hello, what a wonderful 5* review of Tenpin Exeter! We are so pleased you had such an enjoyable visit and find us good value for money and we can't wait to see you again soon for another fun day out! Best wishes - Mel
The whole family had a fantastic time…
The whole family had a fantastic time bowling. We love the new look to tenpin and didn’t know about all the changes but we will definitely be back to try the other things available!
24 juni 2026
Svar från Tenpin - Exeter
Hi Lucas,
Thank you for your lovely 5* review at Tenpin Exeter! We re delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Svar från Tenpin - Exeter
Hi Rachel
Thank you for the wonderful 5* rating. We appreciate your feedback and hope to see you soon. Best wishes - Clare
Very reasonable for 2 games .
Very reasonable for 2 games .
Food and drink servered quickly.
Parking is very confusing.
I parked on local road as it is free after 6.
10 juni 2026
Svar från Tenpin - Exeter
Hi PJ, thank you for the 4* review for Tenpin Exeter! It's great to hear that you enjoyed the bowling and the service. We hope to welcome you back again soon! Best wishes - Adelaide
Great revamp of Exeter Ten Pin Bowling…
Great revamp of Exeter Ten Pin Bowling and staff very accommodating for our very large group.
Brill air con
24 juni 2026
Svar från Tenpin - Exeter
Hello ,thank you for the lovely 5* review of Tenpin Exeter! We are so pleased you love our new look and enjoyed the aircon and we hope to welcome you back again soon! Best wishes - Mel
A young boy accused me of not paying…
A young boy accused me of not paying for a drink meanwhile I had my receipt online on my phone and he completely was ignoring me after I told him I was waiting for 30 mins for a slush puppy and it got to the point where we had to leave and I still didn’t have my drink but the boy didn’t bother to even tell me that my drink wasn’t on the system, he continued to service people while staring at me giving me dirty looks. Thankfully a lovely lady actually looked into it and saw I had paid and actually checked for me instead of looking down on me.
10 juni 2026
Svar från Tenpin - Exeter
Hi Lily
We genuinely appreciate you sharing your experience. We are concerned to learn about the difficulties you encountered and the way your situation was handled. We are addressing this internally to ensure our team provides consistent, respectful service to all customers. Best wishes - Clare
Family time.
All great. Grandchildren loved all the machines and soft play. They collected do many tokens which they then exchanged for their little prize. Even the parent and grandparents had a good time. Food waste also ok, only thing I would say is there is are not enough tables to eat at as some people just leave a couple of drinks on table. (this happened when we were there.) over 2hrs and not one person sat at the table, just left coats and drinks on table. That was the only thing that spoilt our visit.
6 juni 2026
Svar från Tenpin - Exeter
Hi Alison,
Thank you for your fabulous 5* review at Tenpin Exeter! We are delighted you've had such a great time whilst on your recent visit to us. We love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph
Online food ordering is a back crap
The refurbishment is amazing!
The online ordering seems to be a bit glitchy and rubbish. Sometimes ordering drinks and they take ages to come or don't go through. My mate ordered the chicken wings and fries combo and didn't get fries, when he went to ask them they said it only came through as chicken wings but he paid for the combo, they said they would send over some fries, they never did so I ended up ordering more. This happened last time we came here when I ordered a burger and curly fries and when I got regular fries and questioned it they said "sorry it only came through as regular fries" even though I paid extra for curly fries
7 juni 2026
Svar från Tenpin - Exeter
Hi Tom, thanks for leaving Tenpin Exeter a 3* rating! We appreciate you taking the time to share your feedback. It is great to hear you enjoyed the refurbishment! We are very sorry to hear about the issues you experienced with online ordering and the food service. We are looking into these concerns to improve for future visits. We hope to see you again in the future! Best wishes - Rosie
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