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Tenpin - Castleford Omdömen 

170
TrustScore 4 av 5

4,2

Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

9 of us came for a game of 10 pin bowling. It was a very good and pleasant experience. We were well looked after and we all enjoyed ourselves. The staff were attentive , polite and courteous Thank... Se mer

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Betygsatt 3 av 5 stjärnor

Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... Se mer

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Betygsatt 5 av 5 stjärnor

The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... Se mer

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Betygsatt 5 av 5 stjärnor

Took our two children for a bowling session. Very good summer offer for one game of bowling plus some food for £26. Really enjoyed it, area around our lane was clean and tidy. Friendly staff on recept... Se mer

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Företagsinformation

  1. Bowlinghall
  2. Bar
  3. Escape room-center
  4. Arena för laserspel
  5. Fritidscenter
  6. Spelhall

Skrivet av företaget

Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.


Kontaktuppgifter

  • Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, Storbritannien

  • 0333 034 6100

4,2

Bra

TrustScore 4 av 5

170 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(170)

11 423 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Staff were polite friendly and helpful…

Staff were polite friendly and helpful having 3 children with me we were put at a quiet section of the complex which I liked

2 september 2026
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Svar från Tenpin - Castleford

Hi Jennifer, thank you for your wonderful 5-star review of Tenpin Castleford! We are so pleased to hear that our team were polite, friendly, and helpful during your visit, and that you appreciated being seated in a quieter area with your three children. We hope to welcome you all back again soon! Best wishes - Mel

Betygsatt 5 av 5 stjärnor

Bowling. 👍

9 of us came for a game of 10 pin bowling. It was a very good and pleasant experience. We were well looked after and we all enjoyed ourselves. The staff were attentive , polite and courteous Thank you to everyone concerned and we will be back again soon.

1 september 2026
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Svar från Tenpin - Castleford

Hi Philip, thank you for the lovely 5* rating of Tenpin Castleford. We're delighted to hear you had a very good experience and that you were well look after. We appreciate your kind words and we look forward to welcoming you back again soon!
Take care,
Kirsty

Betygsatt 5 av 5 stjärnor

The value for money was excellent

The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four and four burger meals and a soft drink all for just under £50.00.
An hour of fun for four at £12.50 per head where else can youget that sort of value. Deffinately will be gping again.

2 september 2026
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Svar från Tenpin - Castleford

Hello Alan, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found us good value for money. And then enjoyed your game of bowling with us with a delicious treat too. We do hope to see you again very soon. Many Thanks - Kimberley

Betygsatt 5 av 5 stjärnor

Great deal

Took our two children for a bowling session. Very good summer offer for one game of bowling plus some food for £26. Really enjoyed it, area around our lane was clean and tidy. Friendly staff on reception.

1 september 2026
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Svar från Tenpin - Castleford

Hello AlliB,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We are delighted to hear that you and your children had such an enjoyable bowling session and that you found our summer offer to be great value. It's wonderful to know that the area around your lane was clean and tidy, and that our reception staff were friendly. We look forward to welcoming you all back again soon! All the best ~ Laura

Betygsatt 3 av 5 stjärnor

Arcade machines are good and bowling…

Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the problem was the quality of the bowling balls is appalling as every ball seemed to have chunks out of them so ball just divated off all the time in a different direction, was a nightmare. Went with 3 young kids so was fun anyways but did spoil it a bit. Pool table didnt have a black ball just 2 white balls which was a bit confusing but nevermind. Still ok day out just could have been better equipment

26 augusti 2026
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Svar från Tenpin - Castleford

Hi Frazer, thank you for taking the time to leave a review of Tenpin Castleford! We are very sorry to hear that your recent experience was not as enjoyable as we would have liked! Your feedback is very important to us as this will help us to make improvements for future visits so please be assured all will be passed on! In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes, Jade

Betygsatt 3 av 5 stjärnor

Music so loud that we were not able to…

Music so loud that we were not able to talk to each other while playing

26 augusti 2026
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Svar från Tenpin - Castleford

Hello Paul
We appreciate your feedback regarding the music volume. We are looking into adjusting it to ensure a more comfortable experience for our guests. Best wishes - Clare

Betygsatt 5 av 5 stjärnor

It was great

26 augusti 2026
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Svar från Tenpin - Castleford

Hi Paul
Thanks for taking the time to leave a wonderful 5* rating. We are pleased you had a great time and hope to see you again soon. Best wishes - Clare

Betygsatt 2 av 5 stjärnor

Lacking cleanliness

The lane we were given the seats and table were covered in food and sauce, when I brought this to the attention of a member of staff behind the bar she rolled her eyes and huffed. Eventually she came over to clean it but only took away the rubbish and didn't wipe the surfaces on the table or seats. Our food took over 30 mins to arrive which we had to slow our game down to be able to some what enjoy the bowling in some sort of way.

All lanes should be checked and cleaned before being allocated to the public

26 augusti 2026
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Svar från Tenpin - Castleford

Hi there, thank you for leaving feedback for Tenpin Castleford. We are sorry to hear your visit to us was not up to our usual high standards. If you would like to discuss this further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Castleford' along with anything else you would like to discuss. Once again, we are very sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee

Betygsatt 5 av 5 stjärnor

Kids loved it very clean and well…

Kids loved it very clean and well maintained
Staff were very friendly and helpful

26 augusti 2026
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Svar från Tenpin - Castleford

Hi Ian
Thank you for taking the time to leave us such a wonderful 5-star review! We are so pleased to hear that your children loved their visit and that you found our venue clean and well-maintained. It's also fantastic to know that our staff were friendly and helpful. We hope to welcome you all back again very soon! Best wishes - Clare

Betygsatt 5 av 5 stjärnor

Fun for all

Booked in advance. Staff friendly. They do need some now bowls though a lot had big dents in them.

20 augusti 2026
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Svar från Tenpin - Castleford

Hi Helen
Thank you for your 5-star review! We're so pleased to hear that you found our staff friendly. We appreciate you bringing the condition of some of our bowling balls to our attention. We'll certainly look into this. Best wishes - Clare

Betygsatt 1 av 5 stjärnor

Tenpin at Xscape in Castleford

Went to Tenpin at Xscape in Castleford and unfortunately didn't have a great experience. They had one member of staff who was dealing with the bowling bookings and drinks orders and it was not enough. It was fairly quiet when we arrived and we went to the bowling bookings till and got booked in. We booked a deal that was available which was bowling and a children's meal for each player as it was cheaper than booking bowling without the food. My daughter has coeliac disease and none of the food options were gluten free, so we asked if we could possibly swap the food and get a soft drink instead but we were told no this was not possible and we'd just have to cancel the food and buy our drinks. My daughter fancied a slushy but we were not sure if they were gluten free, so I asked the young gentleman serving us if the slushies were gluten free. He replied with "ummmm they are low sugar" clearly he did not know what gluten was, so I asked him if he had a list of ingredients for the slushies, so I could check myself if it was safe for her to have. He went away for a few minutes then returned and said he couldn't find a list but that we could scan the menu to check the ingredients. I said do you have a menu and he said "no, there should be one at one of the tables." So we had to leave the till and find a menu to check the ingredients. When we returned a few minutes later to order drinks a large queue had formed, so we went to the back. We eventually got to the front and said can we order some drinks now please and he told us to go wait by another till where a gentleman and his son were already stood. We realised that the second queue he had told us to stand in must be for drinks. We waited in the second queue for 25 minutes whilst he served all the people who had bowling bookings, even serving people who joined that queue long after we joined the drinks queue. We kept thinking surely he'll break off in a minute and come and quickly serve us or radio for another member of staff to assist as we've been here ages but he never did and he only came across once there was no one else left in the bowling queue. The bowling itself was fun but unfortunately it was tainted a bit by waiting around for 25 minutes just to get a drink. They need more staff and better training as the current system doesn't work and it has put me off returning in future.

14 augusti 2026
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Svar från Tenpin - Castleford

Hi, thank you for taking the time to leave a review of Tenpin Castleford. We're sorry to hear about your recent experience regarding the ingredients and that the wait times were longer than usual. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we're sorry for the disappointment this caused and we do hope you will give us another chance in the future.
Take care,
Kirsty

Betygsatt 5 av 5 stjärnor

Holiday fun day

Easy to book online. Great value for money for the school holidays , as I had my grandsons to entertain .
Very friendly and helpful staff.

20 augusti 2026
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Svar från Tenpin - Castleford

Hi Mary,

Thank you for your amazing 5* review at Tenpin Castleford! It's great to hear that you've had such a fantastic time whilst on your recent visit to us. We are delighted to hear that the staff were so helpful and friendly to you, and we look forward to welcoming you back again very soon! Best wishes- Steph

Betygsatt 4 av 5 stjärnor

Really good games of bowling but been…

Really good games of bowling but been to other places where they have different weight balls which would have helped. Overall very enjoyable 🥳

20 augusti 2026
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Svar från Tenpin - Castleford

Hi Barbara, thank you for your 4* review of Tenpin Castleford! It's lovely to hear how much you enjoyed your recent bowling games but we are sorry to hear that you found a limited selection of bowling balls. We will ensure that this is passed across to the relevant team for future improvements to be made and we hope that you will visit us again shortly! Best wishes-Leila

Betygsatt 5 av 5 stjärnor

Good fun time with excellent staff and…

Good fun time with excellent staff and facilities

20 augusti 2026
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Svar från Tenpin - Castleford

Hi Steve, thank you for your 5* review of Tenpin Castleford. This is lovely stuff! We can't wait to welcome you back again shortly! Best wishes-Leila

Betygsatt 5 av 5 stjärnor

Easy to book on line

Easy to book on line , on arrival , polite customer service

20 augusti 2026
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Svar från Tenpin - Castleford

Hi Kevin, thank you for leaving a 5* review of Tenpin Castleford! It's wonderful to hear how simple you found the online booking process and that you found the customer service so polite. We look forward to welcoming you back again soon! Best wishes-Leila

Betygsatt 5 av 5 stjärnor

Great atmosphere

Great atmosphere, booked bowling and burger and it was great

12 augusti 2026
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Svar från Tenpin - Castleford

Hi Patricia, thank you for leaving Tenpin Castleford an amazing 5* rating. We are so glad to hear you had a great time with us and enjoyed the food you got as part of your deal! We hope to welcome you back again soon. Best wishes - Kaylee

Betygsatt 5 av 5 stjärnor

Great time out

Great time out, easy to book online, great customer service.

12 augusti 2026
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Svar från Tenpin - Castleford

Hi kat,

Thank you for your lovely 5* review at Tenpin Castleford! It's great to hear that you've had such a great time whilst on your recent visit to us. Your feedback is important to us and we hope to welcome you back again very soon! Best wishes- Steph

Betygsatt 5 av 5 stjärnor

I go with my profoundly autistic…

I go with my profoundly autistic grandson he loves bowling and the staff are allways helpfull giving me a quite lane if possible and nit staring at us thsmkyou

12 augusti 2026
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Svar från Tenpin - Castleford

Hi Amelia,

Thank you for your lovely 5* review at Tenpin Castleford! We are delighted to hear that you've had such a great time whilst on your recent visit to us. We will ensure we pass t=your positive feedback to the correct team and we hope to welcome you back again very soon! Best wishes- Steph

Betygsatt 4 av 5 stjärnor
Logotyp för Tenpin - Castleford

Svar från Tenpin - Castleford

Hi Della,

Thank you for your lovely 4* review at Tenpin Castleford! We are delighted to hear that you found the staff so efficient at the venue. Your feedback is important to us and we hope to welcome you back again very soon for hopefully a 5* experience! Best wishes- Steph

Betygsatt 5 av 5 stjärnor

Tenpin Castleford

We had a great time at Tenpin Castleford. We came for our son's birthday. The staff were very helpful. I booked us online which was simple and straight forward. We like the Castleford one as we can go and do other activities afterwards

6 augusti 2026
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Svar från Tenpin - Castleford

Hi there, thank you for the 5* review for Tenpin Castleford! We're pleased to hear that you had a great visit to celebrate your son's birthday, and that our team were able to help. We look forward to seeing you again soon! Best wishes - Adelaide

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