The deal we did was great valve. I personally think children’s parties should be on bowling alleys at an end and possibly closed in We have two lane party next to us they were over our lane loa... Se mer
Företaget har svarat
Plats
Byt platsRigby Road, FY1 Blackpool, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The actual bowling was brilliant with my grandson. Food was great pre ordered. The only thing I think should b changed it was £19 to play again which in the school holidays is shocking as many familie... Se mer
Företaget har svarat
Easy to use and clean. Unlike some do it yourself bowling the controls are simple and the best feature is you can take a group picture to use that goes behind your score board instead of the plain bla... Se mer
Företaget har svarat
The bowling area was well maintained and clean but unfortunately the food offerings are not good, I am not sure where to begin as there was 13 of us in the party and everyone had different bad things... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.
Kontaktuppgifter
Rigby Road, FY1, Blackpool, England, Storbritannien
3,8
Bra
172 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dear Customer Support Team,I am writing…
Dear Customer Support Team,I am writing to lodge an urgent formal complaint regarding a series of deeply distressing, hostile, and unacceptable incidents that occurred today, 20th August 2026, at your Tenpin Blackpool venue located on Rigby Road.First, I approached a member of your staff to ask a polite question regarding why the soft play area costs £7.50 for my 3-year-old. The staff member became verbally aggressive, practically shouted at me, and snapped that "this is the rule," completely humiliating me in public and refusing to answer my question.Following this, a much more serious safety issue occurred inside the soft play area. My two children were mistreated and bullied by other children. There was a complete lack of staff supervision to ensure a safe environment. Because of this distress and the failure to protect my children, we were forced to leave the venue well before our allocated 2-hour time slot had ended.When I requested a refund for our disrupted visit, your staff on-site flatly refused to provide one. Furthermore, when I asked for the names of the staff members involved so I could report this incident, they strictly refused to identify themselves, which is completely unprofessional and a clear breach of customer service standards.Because they refused to give their names, I took a photograph of the primary staff member involved as evidence for this complaint. The staff then aggressively intimidated me, demanding that I delete the photo, and threatened to kick me out of the venue if I did not comply. I informed them that I was leaving anyway due to their horrific treatment, and I kept the photo.Please be advised that I retain this photographic evidence and will gladly provide it to your corporate management team to identify the individuals during your investigation.I demand a formal investigation into this venue, including a review of the CCTV footage of both the counter.
20 augusti 2026
Omdöme utan inbjudan
Svar från Tenpin - Blackpool
Hi Noemi, thank you for leaving a review of Tenpin Blackpool. We are disappointed to hear about the issues you encountered on your recent visit and we can see that an email has been forwarded to our customer feedback team who should be in touch soon. Best wishes-Leila
Wear trainers
Easy to use and clean. Unlike some do it yourself bowling the controls are simple and the best feature is you can take a group picture to use that goes behind your score board instead of the plain black or blue screen. Even putting up the side bars was easy to do.
14 augusti 2026
Svar från Tenpin - Blackpool
Hi Katie, thank you for your fantastic 5-star review of Tenpin Blackpool! We are so pleased to hear you found our bowling easy to use and clean. It's also great that you enjoyed the personalised scoreboard feature and found the bumpers simple to set up. We hope to see you again soon! Best wishes - Mel
Great time
The actual bowling was brilliant with my grandson. Food was great pre ordered. The only thing I think should b changed it was £19 to play again which in the school holidays is shocking as many families can’t afford it.
20 augusti 2026
Svar från Tenpin - Blackpool
Hi Andrea, thank you for your 5-star review of Tenpin Blackpool! We're so glad you and your grandson had a brilliant time bowling and enjoyed the pre-ordered food. We also take on board all other feedback and we will be certain to share with the appropriate team! In the meantime, we do hope you will consider visiting us again in the future and we look forward to welcoming you back again soon! Best wishes - Mel
The deal we did was great valve
The deal we did was great valve.
I personally think children’s parties should be on bowling alleys at an end and possibly closed in
We have two lane party next to us they were over our lane loads and had to remind them to move over they were throwing three balls down at once so very off putting
20 augusti 2026
Svar från Tenpin - Blackpool
Hi Kelly, thank you for your 4* review of Tenpin Blackpool! We're so glad to hear that you enjoyed booking with one of our amazing deals, however we are sorry to hear about the disruption to your play. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
Tenpin Blackpool
Great place lovely and clean with lots of things to do for adults and children.
17 augusti 2026
Svar från Tenpin - Blackpool
Hi there, thank you for your 5* review of Tenpin Blackpool! It's lovely to hear that you found our new venue nice and clean and that there were plenty of things to do. We can't wait to welcome you back again shortly! Best wishes-Leila
I didnt like how are drinks was…
I didnt like how are drinks was forgotten about if I hadn't of gone and asked i dont think we would of received them.
20 augusti 2026
Svar från Tenpin - Blackpool
Hi Katrina, thank you for leaving a review of Tenpin Blackpool. We are very sorry to hear about the issues you experienced on your recent visit, including the fact that your drinks seemed to be forgotten about. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Really loved the laser tag and bowling…
Really loved the laser tag and bowling was great fun. Think we'll certainly go back again. Staff are super friendly and the place is very clean.
12 augusti 2026
Svar från Tenpin - Blackpool
Hi Chris, thank you for the 5* review for Tenpin Blackpool! We're so pleased to hear that you had a great time playing laser tag and bowling, and that our team provided a friendly service. We look forward to welcoming you back again soon! Best wishes - Adelaide
Svar från Tenpin - Blackpool
Hi Debra, thank you for your 5* review of Tenpin Blackpool! We're so glad to hear how helpful you found our staff, how fast you found the service, and how clean you found the venue. See you again soon! Best wishes-Leila
Staff were really helpful in changing…
Staff were really helpful in changing one of our booking times. Everyone had a fantastic time, really good value for money.
12 augusti 2026
Svar från Tenpin - Blackpool
Hi Mareena, thank you for your 5* review of Tenpin Blackpool! It's wonderful to hear how helpful you found our staff, and that you had such a fantastic time at such great value for money. We look forward to welcoming you back again soon! Best wishes-Leila
Svar från Tenpin - Blackpool
Hello, thank you for taking your time to leave us a 4* review. We are pleased to hear that you had a great time with us. We would love to hear how we could gain that final star from you. We do hope to see you again soon. Best Wishes - Kimberley
Lack of staff
There weren't enough staff to deal with the number of people at the venue.
6 augusti 2026
Svar från Tenpin - Blackpool
Hello Helen, Thank you for taking your time to leave us a review from your recent visit to our Tenpin in Blackpool. We are sorry to hear that you found us short staffed. We will pass your comments onto our team so that this can be monitored. We do hope to see you again soon. Many Thanks - Kimberley
It was a lovely family experience will…
It was a lovely family experience will definately be back
12 augusti 2026
Svar från Tenpin - Blackpool
Hello Ann, Thank you for taking your time to leave us a fantastic 5* review. We are so pleased to hear that your family had a great time at our Tenpin in Blackpool. We do hope to see you all again very soon. Many Thanks - Kimberley
Brilliant night out
We had a great night all modern facilities spoilt for choice brilliant 👍
9 augusti 2026
Svar från Tenpin - Blackpool
Hi Stuart, thank you for the amazing 5* review for Tenpin Blackpool! We're thrilled to hear that you had a great night and that you enjoyed the facilities. We can't wait to see you again soon! Best wishes - Adelaide
Blackpool
I’ve been to the Blackpool tenpin about 5 times for bowling/ soft play area and whilst the amenities are very good the only thing letting it down is the lack of staff.
There’s always a queue at the bar with only ever one person serving. Takes about 20 mins each time to get a drink or check in which stops is going back up to the bar.
11 augusti 2026
Svar från Tenpin - Blackpool
Hi Anon, thank you for your 3* review of Tenpin Blackpool. It's lovely to hear that you enjoy our facilities and come to visit regularly, however we are very sorry to hear about the long wait times for drinks and check-in. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to get back to you regarding this. Best wishes-Leila
great place a lot of fun
12 augusti 2026
Svar från Tenpin - Blackpool
Hi Peter, thank you for your 5* review of Tenpin Blackpool! We love hearing about how much fun you had on your recent visit. See you again soon! Best wishes-Leila
Tenpin Blackpool..... well worth a visit!
Make sure you check out the offers before you go straight to book a game, we paid £44 for an hour's bowling with a 12inch pizza and some of the best onion rings I've had. There were 4 of us and we got 3 games in....the lanes were great, you can take profile pics when you set up and it even gives you the speed of your bowl. There were plenty of other games to keep us entertained for 2 hours and it was really inexpensive plus the he place was clean and tidy and the staff were really pleasant and helpful.
10 augusti 2026
Svar från Tenpin - Blackpool
Hi there, thank you for your 5* review of Tenpin Blackpool! It's so lovely to hear how much you enjoyed our Bowl N Pizza deal and that you were able to keep yourselves entertained for hours on end at such good value for money, as well as how friendly and helpful our staff were! See you again soon. Best wishes-Leila
Couldn’t fault it
Couldn’t fault it, had bad experiences with bowling in Blackpool, not a thing went wrong while there, would just like to say, would like to see some gluten free products on the menu, but other then that great experience great staff, easy to book online
6 augusti 2026
Svar från Tenpin - Blackpool
Hello Natalie,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We are so pleased to hear you had such a great experience with us and that our staff were excellent. We appreciate your feedback regarding gluten-free options and will certainly pass that on to our team. We hope to see you again soon! All the best ~ Laura
Lack of recognition …
The members of the team made me feel like I wasn't waiting in a queue to be served when they had already served the previous customer. Very slow and some other staff I asked answered my questions then rushed off.
Not a very comfy feeling!
12 augusti 2026
Svar från Tenpin - Blackpool
Hello Claire,
Thank you for taking the time to rate Tenpin Blackpool stars. We're truly sorry to hear that your experience with our team left you feeling uncomfortable and that the service was slow. We understand how frustrating it can be to feel overlooked. We appreciate your feedback and will address these concerns with our staff to ensure a more welcoming and efficient experience for all our guests. We hope to welcome you back again soon and that the next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Bargain! And a great night out
Brilliant price. Friendly staff. Good atmosphere - but not overly loud or busy, no rioting kids. Clean and well maintained. We will be back!
12 augusti 2026
Svar från Tenpin - Blackpool
Hello JR,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We are so pleased to hear you enjoyed your visit and that our clean facilities, friendly staff, and great atmosphere contributed to a great experience. We hope to see you again soon! All the best ~ Laura
The atmosphere The welcome everything…
The atmosphere The welcome everything about the venue was fantastic
12 augusti 2026
Svar från Tenpin - Blackpool
Hello Hywell,
Thank you for taking the time to share your wonderful 5-star review of Tenpin Blackpool! We are so pleased to hear that you enjoyed the fantastic atmosphere and felt welcomed during your visit. We hope to see you again soon! All the best ~ Laura
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.