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Tenpin - Acton Omdömen 

241
TrustScore 4 av 5

4,2

Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB


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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

A really fun day out for my son's 7th Birthday. The staff and team were very attentive, and made the party run very smoothly. We booked Lazer Tag which was super fun for all! My only criticism was tha... Se mer

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Betygsatt 5 av 5 stjärnor

We celebrated my son's 9th birthday with a laser tag party and he and his friends had an amazing time! Everyone was so lovely and helpful, from looking after the cake to having jugs refilled at the r... Se mer

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Betygsatt 5 av 5 stjärnor

Had a great time at Tenpin! The bowling was so much fun, the atmosphere was fantastic, and the staff were friendly and helpful. A great place to spend time with family and friends. Highly recommend!

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Betygsatt 3 av 5 stjärnor

I was given threes lanes to start a 6;30pm session. Because a party attended late, l was told that one of my lanes was allocated to them. Only when l was gong to request a refund where they moved to a... Se mer

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Företagsinformation

  1. Bowlinghall
  2. Bar
  3. Escape room-center
  4. Arena för laserspel
  5. Fritidscenter
  6. Spelhall

Skrivet av företaget

Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.


Kontaktuppgifter

  • Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, Storbritannien

  • 0333 034 6100

4,2

Bra

TrustScore 4 av 5

241 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(241)

9 280 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

It was amazing it was so fun and worth…

It was amazing it was so fun and worth your money .There are so many activities to choose from along with an arcade .The kids really enjoyed it .

29 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Bina, thank you so much for the excellent 5* review of Tenpin Acton! We are really pleased to hear you had a great visit and enjoyed our facilities. We're so glad the kids enjoyed it too! Best wishes, Jade

Betygsatt 1 av 5 stjärnor

The kiosk staff and manager was…

The kiosk staff and manager was extremely unfriendly. The gift packaging we had recieved from the token kiosk was damaged and when we asked if we could change it they said no.

Extremely unhelpful staff!

29 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Dina, thank you for leaving a review of Tenpin Acton! We are very sorry to hear about your recent experience and the issues you encountered with the damaged gift packaging. Your feedback is very important to us, and so please be assured all will be shared with the appropriate team. In the meantime, we really hope this will not stop you from visiting us in the future and we look forward to welcoming you back soon! Best wishes - Mel

Betygsatt 5 av 5 stjärnor

Great evening

Had a fun time the bowling and food was a great deal!

29 juli 2026
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Svar från Tenpin - Acton

Hi Andre, thank you for taking the time to leave us a great 5-star review of Tenpin Acton! We are so pleased to hear that you had a fun time and enjoyed the bowling and food and we hope to see you again very soon! Best wishes - Mel

Betygsatt 1 av 5 stjärnor

My autistic son was playing at the…

My autistic son was playing at the coins machine and a little prize got down but not at the collecting space
I asked the staff to get it and they refused to do it

His name was Viren as he told
Very disappointed

29 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Seit, thank you for taking the time to leave a review of Tenpin Acton! We are truly sorry to hear about the issue with the prize machine and the response received. Please be assured all of your feedback will be fed back to the relevant team for future improvements! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Acton' Best wishes - Mel

Betygsatt 5 av 5 stjärnor

Had a great time at Tenpin

Had a great time at Tenpin! The bowling was so much fun, the atmosphere was fantastic, and the staff were friendly and helpful. A great place to spend time with family and friends. Highly recommend!

29 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hello, thank you for your wonderful 5-star review of Tenpin Acton! We are so pleased to hear you had such an enjoyable time bowling with family and friends. We appreciate your kind words about our atmosphere and friendly staff and we really hope to see you again soon! Best wishes - Mel

Betygsatt 5 av 5 stjärnor

UGud

Gupod good good

29 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Monalisa, thank you for the 5* review for Tenpin Acton! We're so pleased to hear that you had a good visit and we hope to welcome you back again soon! Best wishes - Adelaide

Betygsatt 3 av 5 stjärnor

Mainly fun family time

I was given threes lanes to start a 6;30pm session. Because a party attended late, l was told that one of my lanes was allocated to them. Only when l was gong to request a refund where they moved to another lane. Also had to wait for another party to finish their game in a lane allocated to my party. The AC wasn’t good it was very hot and sweaty. The Half price offer was helpful in this economy. The main thing is m party had a fun time together.

28 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hello, thank you very much for your 3* review of Tenpin Acton! We are pleased your party had a fun time, however, we are very sorry to hear that there was some confusion with the lanes which caused a wait for your group! We are also very sorry to hear that it felt very hot during your visit! Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be shared with team to make them aware and in the meantime, we really hope you will still consider visiting us again in the future! Best wishes - Mel

Betygsatt 4 av 5 stjärnor

Nice

Nice attendance, good quality place, comfortable for parking.

29 juli 2026
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Svar från Tenpin - Acton

Hi Wendell
Thank you for your wonderful 4-star review! We are delighted to hear that you enjoyed your visit and found our venue to be of good quality with comfortable parking. We appreciate your kind words! Best wishes - Clare

Betygsatt 5 av 5 stjärnor

Very good fun

29 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hello
Thank you for the smashing 5* review. We are happy to hear that you had fun and hope to see you again soon. Best wishes - Clare

Betygsatt 5 av 5 stjärnor

Lane was available immediately and…

Lane was available immediately and setting up was easy. Had no issues during game and enjoyed other facilities

29 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi there, thank you for the 5* review for Tenpin Acton! We're delighted to hear that you were able to quickly begin your bowling games and that you enjoyed the facilities. We hope to welcome you back again soon! Best wishes - Adelaide

Betygsatt 2 av 5 stjärnor

Customer service sucks

Customer service sucks! We have to wait for long time to be served and the staff completely ignored us when we asked for help.

29 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Yasmin, thank you for taking the time to review Tenpin Acton! We're sorry to hear that there had been issues with the customer service during your visit and that there was a long wait time for service. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Acton'. Best wishes - Adelaide

Betygsatt 4 av 5 stjärnor

Too hot.

Always good, but it’s too hot because there’s no air conditioning in the building. It gets so hot that I end up sweating while I’m bowling👎🏽

29 juli 2026
Omdöme utan inbjudan
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hello, thank you for taking the time to leave a review of Tenpin Acton! We are so pleased you always have a good time, however, we are sorry to hear the venue felt too hot on your recent visit! Your feedback is very important to is so please be assured all will be sent to the relevant team and in the meantime, we hope you will still consider visiting us in the future! Best wishes - Mel

Betygsatt 4 av 5 stjärnor

Bowling was gr8 however burger meals…

Bowling was gr8 however burger meals for children had a ketchup in it that was a little spicy for my children.

22 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Rahim, thank you for the 4* rating of Tenpin Acton. We're pleased you had a great time bowling. We're sorry for any disappointment caused with your meals. Your feedback is important to us and we will ensure this is passed on to the correct team.
Take care,
Kirsty

Betygsatt 5 av 5 stjärnor

Very nice staff.

3 juni 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Jade, thank you for the lovely 5* rating of Tenpin Acton. We're so pleased to receive this fabulous feedback regarding our staff! We will be sure to pass these comments on to the team. Best wishes, Jade

Betygsatt 4 av 5 stjärnor

The experience was good the only two…

The experience was good the only two faults was there was balls stuck in the gutters on the lane and drinks tasted watered down

22 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Omari, thank you for the 4* rating of Tenpin Acton. We're glad to hear that you had a good experience. However, we are sorry to hear of the fault and the issue with drinks. Your feedback is important to us and we will ensure this is passed to the correct teams for future improvement. Best wishes, Jade

Betygsatt 5 av 5 stjärnor
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi there. Thank you so much for this amazing 5* review of Tenpin Acton! We are delighted you had a great time. We can't wait to welcome you back soon! Best wishes, Jade

Betygsatt 5 av 5 stjärnor

Good service

Good service

22 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Luana, thank you for the awesome 5* rating of Tenpin Acton! We will be sure to pass your kind comments on. Best wishes, Jade

Betygsatt 4 av 5 stjärnor

A really fun day out for my son's 7th…

A really fun day out for my son's 7th Birthday. The staff and team were very attentive, and made the party run very smoothly. We booked Lazer Tag which was super fun for all! My only criticism was that we bought the food package alongside and the quality of the food (pizza's particularly) was awful!

22 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Euan, thank you for the lovely 4* rating of Tenpin Acton. We are delighted to hear that you had a fun time for your son's 7th birthday and found the team provided great service. We will be sure to pass your comments on regarding the food and apologise for any disappointment caused. We hope to see you again soon. Best wishes, Jade

Betygsatt 5 av 5 stjärnor

easy booking process

easy booking process, kind staff, good location

22 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Ray thank you so much for the excellent 5* review of Tenpin Acton! We are really pleased to hear you found the booking process easy, liked the location and service from our staff! We can't wait to see you again soon for another 5* experience! Best wishes, Jade

Betygsatt 5 av 5 stjärnor

was good prices were cheap and wasn't…

was good prices were cheap and wasn't to busy

22 juli 2026
Logotyp för Tenpin - Acton

Svar från Tenpin - Acton

Hi Majik, thank you for the 4* review for Tenpin Acton! It's great to hear that you enjoyed your visit and the pricing, and we hope to see you again soon! Best wishes - Adelaide

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