Stuart is the deputy manager of Richer Sounds Solihull. For my last TV he was so helpful and knowledgeable. I hoped this time round Stuart was still there and he was. I explained what I needed and he... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Simple to order online. Arrived on time at pick-up store. Email notification that it was ready to pick up. Pleasant service at the shop (Solihull). Love the product.
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We’ve been using Richer Sounds for years so when it came to replacing a TV we naturally chose them. We had already worked out what model, more or less but just had a few questions which Stuart from th... Se mer
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Richer Sounds Solihull, what a great experience we had purchasing our equipment. We didn't know too much about how things worked concerning amplifiers, speakers and turntables. Marcus showed us the wa... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
9 Station Road, B91 3TG, Solihull, Storbritannien
- 0333 900 0090
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Came in for one thing, left with another
Came in for one thing. Not in stock. Alternative suggested by your staff cost less and still sounds great.
Excellent result.
10 juni 2026
Svar från Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Great service
Great service, friendly and experienced advice. Sam made sure I was happy with my purchase..
10 juni 2026
Svar från Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
polite and profesional
so I popped out for a trip to solihull with my wife to get out the house and as we were walking up the high street I happened to notice the store and saw the
Technics SL 1500 C in the window and went in for a look at it
originally I had no intention of spending the £899 on a turntable at all but I got into a conversation with Samuel who after attaining my potential budget had offered me an Audio Technica version and a nice one too at a budget price along with speakers at the price of the Technics turntable .
Never once did he try to push the sale for either product and gave some great professional advice along with a written quote for me to think over
so after a coffee I went back and yes purchased the SL1500 C with the Cambridge LR S blue speakers with it, way more than I had planned on spending today but I was really happy with the service professionalism and general chat and the next day delivery. Thank you Sam for a great experience can't wait to drop the needle on some Pink Floyd and Ozzy vinyl again, i will definitely be back for more gear to grow my set up again. definitely a store to visit just for all your Audio Visual needs or just a look ... oh and also picked up a copy of AC/DC Back in Black gold vinyl and Ozzy Osbourne Blizzard of Ozz which I was after as a back up to my originals so all in all a great day once again thank you fora great experience
16 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Great Value and personal service
Tom was very Knowledgeable and a great help. All went very smoothly with quick delivery and a great price. LOL sounds like a made up review but it's true.
9 juni 2026
Svar från Richer Sounds - Solihul
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
A very smooth purchase from a great…
A very smooth purchase from a great bunch of guys.
Ordered online and picked up my TV from the branch. Upon phone/email contact with the branch the sales assistants were very knowledgeable and helpful. Definitely recommend them to anybody.
The only confusion can occur is the parking for the pickup however they will guide you as to where to park.
8 juni 2026
Svar från Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Solihull branch
Solihull branch
Great service and knowledgeable service.
Staff here know their stuff
7 juni 2026
Svar från Richer Sounds - Solihul
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Helpful
I was having difficulty ordering online. I spoke to customer services and it was sorted out fast. Order was received quickly.
3 juni 2026
Svar från Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Svar från Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Great deal for my new LG6 with a top sound bar system in the deal. Very happy.
Very good advice and a great deal.
4 juni 2026
Svar från Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
Great service as usual from the Solihull store team
I went into the Solihull store and asked the staff for advice on choosing the best TV for a given budget.
The advice was great (even though I changed my mind on budget and screen size halfway through) and I'm very happy with my choice (CelloQ50UK9000)
Free delivery took 2 just days, the TV is superb and there's a 7-year warranty to boot. Awesome
1 juni 2026
Svar från Richer Sounds - Solihul
Thanks for your 5 star review, we look forward to seeing you again next time
Svar från Richer Sounds - Solihul
Thanks for your kind review, we look forward to your next visit.
Meze 105AER headphones
I had identified the Meze 105AER as a pair of headphones that I may buy. When I saw the price reduction, I decided to buy them. I have not been disappointed, they sound as good as I hoped.
29 maj 2026
Svar från Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
FOR MANY YEARS WE only deal WTH RICHER…
FOR MANY YEARS WE only deal WTH RICHER SOUNDsTHEY GIIVE UNFAILING BACK UP AND SERVICE
Also they know what they are talking about
29 maj 2026
Svar från Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Svar från Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Really easy to deal with
Really easy to deal with, nice guy on the phone, very knowledgeable and helpful.
27 maj 2026
Svar från Richer Sounds - Solihul
Thanks for your feedback, great to read you were happy with our service.
Richer sounds - Sam
We came in to Richer sounds this evening looking to order a TV. We did come in a little bit later on in the day and we wanted finance. Another staff member explained that finance would take a few hours and as they were closing soon, we wouldn't be able to take deposits and move forward. Sam was lovely and explained that they close at 5pm and that we still had around 10 minutes. A few minutes later our finance was approved and Sam waited patiently and took us through all the rest to confirm our finance agreement take our deposit. Sam was INCREDIBLY patient and helped us through the whole process. Thank you Sam for staying behind after your finishing time and helping us to secure our incredible new TV.
WOULD 100% RECOMMEND SAM!!
Brilliant customer service. He went above and beyond. Thank you Sam!
2 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Solihul
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Svar från Richer Sounds - Solihul
Thanks for your great feedback and for supporting local business.
Buying a tv
Fabulous from going into the Shop staff were exceptional, very helpful and polite, delivery men, contacted us to let us know they will be with us in half an hour from start to delivery really pleased with the service that was provided 
2 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Solihul
Thank you for your 5 star review, it’s lovely to read your comments.
Very pleased
Order was placed late on a Friday afternoon and I was very impressed by being told it was out for delivery on the Monday. Unfortunately the courier couldn't find the address (not an easy task), however, Richer Sounds were in contact very quickly and took further details and a map. Delivery was successfully made the next day.
Full marks to Richer Sounds for customer service.
22 maj 2026
Svar från Richer Sounds - Solihul
Thank you for your wonderful feedback
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