A great price a further reduction after purchased rang and a refund was made with no quibble. All the personnel I spoke was most helpful. The TV was delivered the next day at no extra cost The five s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great and very fast service from the team at Reading, got what I wanted and also price matched to another retailer with no hassle at all. I will check them out first for future purchases
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I was served by Luke in Telesales who was patient & helpful. I've been a Richer customer since 1989 & NEVER had a problem - always pleasant to browse & purchase. Despite opting for free postage... Se mer
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My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
114 Oxford Road, RG1 7NE, Reading, Storbritannien
- 0333 900 0044
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from start to finish
Great and very fast service from the team at Reading, got what I wanted and also price matched to another retailer with no hassle at all. I will check them out first for future purchases
22 augusti 2026
Svar från Richer Sounds - Reading
Thank you for your 5 star review, it’s lovely to read your comments.
Great service from the Reading Team
Great service from the Reading Team. Happy to answer all my questions with quick and efficient aervixe
21 augusti 2026
Svar från Richer Sounds - Reading
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent sevice
A great price a further reduction after purchased rang and a refund was made with no quibble. All the personnel I spoke was most helpful. The TV was delivered the next day at no extra cost The five stars well deserved. I would recommend Richer Sounds.
19 augusti 2026
Svar från Richer Sounds - Reading
Thanks for your feedback, great to read you were happy with our service.
Top service and products
Great service and help as usual, along with great quality products at good prices
9 augusti 2026
Svar från Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
The sales person was very helpful in…
The sales person was very helpful in selecting the product, which was delivered the following day as promised.
Excellent service!
17 augusti 2026
Svar från Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Great helpful team with supportive…
Great helpful team with supportive aftercare support when resolving technical issues
16 augusti 2026
Svar från Richer Sounds - Reading
Thank you for your 5 star review!
Your guys always listen closely to my…
Your guys always listen closely to my comments and help me to choose the best solution. I had mad a mistake buying one product but this was taken back and I spent more buying a much better product which I am now very happy with. Excellent service thanks, Paul
10 augusti 2026
Svar från Richer Sounds - Reading
Thank you for your wonderful feedback
30 years of quality
Always loved Richer Sounds. Been using them for 30 years (give or take) and their service remains the same. Top quality products sold by friendly, knowledgeable staff who are on hand for all my questions. I also love they don’t push the sale, they are just very very helpful. Well done Richer Sounds…here’s to 30 more years 🥂
9 augusti 2026
Svar från Richer Sounds - Reading
Thank you for your wonderful feedback
Svar från Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Excellent advice and service
Excellent service, good advice, quick delivery. Have now placed two orders and great experience both times.
6 augusti 2026
Svar från Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Amazing Service
Rory, from the Reading store was amazingly helpful and helped me find exactly what I was looking for.
I will definitely shop with Richer Sounds again.
Great service, great products and value for money.
5 augusti 2026
Svar från Richer Sounds - Reading
Thanks for your feedback, great to read you were happy with our service.
Needed new wireless speaker
Needed new wireless speaker. Was able to bring my old one and preferred new one which they sourced from another shop and compare for 30 mins using my own music from iPhone. I bought new one and once home it was excellent. Nice job. Dave
5 augusti 2026
Svar från Richer Sounds - Reading
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Svar från Richer Sounds - Reading
Thanks for your kind review, we look forward to your next visit.
Efficient store pick-up
CD player delivered into store for pick-up one day earlier than scheduled. Call from store to advise and easy pick-up.
31 juli 2026
Svar från Richer Sounds - Reading
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great customer service as ever from…
Great customer service as ever from Richer Sounds in Reading, especially Rory who pointed me in the right direction when choosing my next TV.
30 juli 2026
Svar från Richer Sounds - Reading
Thank you for your 5 star review!
James was exceptionally helpful
James was exceptionally helpful. Ordered on a Sunday, arrived Monday.
19 juli 2026
Svar från Richer Sounds - Reading
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Very good as usual
Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was not concerned anything breaking. Just shrugged.
16 juli 2026
Svar från Richer Sounds - Reading
Thanks for your great feedback and for supporting local business.
Knowledgeable staff who provided…
Knowledgeable staff who provided excellent client service
16 juli 2026
Svar från Richer Sounds - Reading
Thank you for your 5 star review!
A good range of quality items, nice staff
On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system. Richer Sounds was a recommendation from my brother, he was full of praise for your shop, and I have to agree. Thanks for your service and quality range.
15 juli 2026
Svar från Richer Sounds - Reading
Thank you for your 5 star review!
Great selection and knowledgable staff
Great selection and knowledgable staff
2 juli 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Reading
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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