Richer Sounds - Reading Omdömen 

1 836
•
TrustScore 5 av 5

4,9

114 Oxford Road, RG1 7NE Reading, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

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Betygsatt 5 av 5 stjärnor

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... Se mer

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Betygsatt 5 av 5 stjärnor

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Have just bought a new record deck and speakers from the Reading Branch. I would like to thank the staff for their knowledge and helpfulness a really good experience

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Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 836)

24 500 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great products

Great products
Super helpful staff
Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

10 oktober 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

GREAT SERVICE, GREAT PRODUCT

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easily installed into my hifi system the CD player worked brilliantly. I am very pleased with it and am now considering upgrading my record deck too. Only one place to go to do that and that is RICHER SOUNDS. I should also mention LUKE at the Reading branch of RS who answered my initial call and guided me towards my new CD player. A big THANK YOU to him and to RICHER SOUNDS for a great product and service.

7 oktober 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Bought a TV from Reading Branch

Bought a TV from Reading Branch, very helpful and friendly Staff, top marks for them.

13 oktober 2026
Omdöme utan inbjudan
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

First rate customer service

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to connect to my network. First rate customer service. Staff very helpful and friendly.

7 oktober 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

A Trusted Brand

I’ve used Richer Sounds in Reading for years. Customer service is excellent and the price is always right. Delivery this time was hours not days for a huge LG TV. They outdid themselves this time. Wouldn’t buy from anyone else for home cinema. They are true to their marketing when they say they want to have customers for life.

10 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Rory went above and beyond as usual

Rory went above and beyond as usual, soundbar (and TV fittings) sorted. Thx Reading Richer 👍

2 oktober 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Amazing ordering and customer service

Amazing ordering and customer service. Nothing was too much trouble and they chucked in a free £25 cleaning kits. Highly recommend!!

1 oktober 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

good advice given to me

good advice given to me, there was no rush and i was left to listen to the headphones on my own

30 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

T.V and stand

The people at the shop were very knowledgeable and helpful obviously up to date with the latest technology. The advice I was given was excellent and have recommended them to friends. The delivery was just as good with nice polite delivery driver.

29 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 4 av 5 stjärnor

Really good service from Richer Sounds

Really good service from Richer Sounds, as ever. Luke at the Reading store was very helpful, patient and knowledgeable in explaining our options to us. The only downside was the limited range of sound bars available, but we were able to sit in the experience room and hear what they sounded like. So a good outcome in the end.

25 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Betygsatt 4 av 5 stjärnor

The telephone service was excellent but..

The telephone service was excellent but i found it strange that i could not order the product online myself. Staff are excellent, system seems to miss an opportunity.

26 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thank you for your feedback and for taking the time to leave us a review.

We were sorry to hear about the confusion regarding the ordering process and have spoken with our Reading branch to clarify things. We believe this was a miscommunication on our part, and we do apologise.

Items can be ordered online directly by customers, but often staff in the branch will suggest to order via the branch instead as they have access to the most up-to-date stock information, and also have the ability to pull stock from another branch when our warehouse is running low. Our apologies again if this caused any inconvenience.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Betygsatt 5 av 5 stjärnor

James at Reading store answered the…

James at Reading store answered the phone and agreed to setup a demo of the Yamaha RS202D with my CD player. I came in store he was ready allowed me time to convince myself it was the right buy and then got a product ready and helped me carry it to the car.

25 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Great customer service

Staff were really helpful with my purchase

23 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Argon Audio

Spoke with James in the store about what I was looking for . Then he set up speakers to have a listen in the speaker room. Had a think about for a few hours No pressure to buy
Contacted store over the phone and purchased my floor standers
Absolutely pleased with them .

19 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

I had a T5X Rel Sub-woofer

I had a T5X Rel Sub-woofer
Delivered in white ..came in good time..people are knowledgeable and helpful ...also comes with a 6 yr warranty...ive purchased my whole system from Richer sounds ..never had an issue..but never been able to set up my Marantz PM7000N with the Tv even after a change of Amp..Will definitely buy from them agsin 9/10

19 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Knowledgeable staff

Knowledgeable staff, competitive pricing, I've been buying all my audio visual items from them for over 15 years and have never been disappointed

16 september 2026
Logotyp för Richer Sounds - Reading

Svar från Richer Sounds - Reading

Thank you for your 5 star review!

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