Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Se mer
Företaget har svarat
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what... Se mer
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Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.
Företaget har svarat
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

Svar från Richer Sounds - Kingston
Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

Svar från Richer Sounds - Kingston
The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

Svar från Richer Sounds - Kingston
Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

Svar från Richer Sounds - Kingston
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

Svar från Richer Sounds - Kingston
Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

Svar från Richer Sounds - Kingston
Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

Svar från Richer Sounds - Kingston

Svar från Richer Sounds - Kingston
could test earphones without obligation professional knowledgeable staff

Svar från Richer Sounds - Kingston

Svar från Richer Sounds - Kingston
I gave this score because Terry went the extra mile in resolving a technical issue that I had

Svar från Richer Sounds - Kingston
Talking to a human being to help me make the correct choice of replacement stylus for my deck.
Choice of options, delivery or collect.

Svar från Richer Sounds - Kingston
The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

Svar från Richer Sounds - Kingston

Svar från Richer Sounds - Kingston
I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

Svar från Richer Sounds - Kingston
I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of my questions (even when I thought they were stupid) in a way that didnt make me feel like an idiot.
The TV i ended up buying on the spot and I got it at an absolutely amazing price compared to what online retailers were selling the same model for
A few days later when I went tk collect my TV the rest of the staff there was also amazing, they helped me carry the TV to the car park and even advised me on where to get my uber booked to/ what type to order.
I would highly recommend this store and can not thank the staff enough for how helpful they were.

Svar från Richer Sounds - Kingston

Svar från Richer Sounds - Kingston
Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear.
Knowledgeable, patient and polite throughout - highly recommended.

Svar från Richer Sounds - Kingston
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