Richer Sounds - Edinburgh Omdömen 

From my first telephone call to the Edinburgh showroom, enquiring about the details of turntables which would be compatible with my existing system to the delivery and installation of my choice of turntable, the quality of advice and assistance I received was first class. Those who helped were friendly, professional and if they didn't have the answer they made the appropriate enquiry.
I was hoping to visit the showroom in Edinburgh but due to health issues I couldn't make it.
The advice and information I received enabled me to make an online purchase - something I never thought I'd never do with this type of product.

Service first rate.
Excellent range.
Whole process very easy and efficient

Staff were really helpful, answered all my questions and didn’t try to upsell me, just helped me find what I was looking for

Great experience as always. James at the Edinburgh branch has been fantastic. Would never dream of getting any equipment elsewhere.

Richer Sounds have, as always, been helpful with advice, competitive with price and effective with service. Always a pleasure to deal with the Cardiff branch in person and with any others on the phone.

We received first class service in the Edinburgh shop John served us and was excellent, he gave us expert and knowledgeable advice while helping us select the right TV for our needs. He was also very friendly, mannerly and patient so 5 stars go to John, Thank you.

Always a good service, decent guys who will help you with audio, A/V & related products, they will match a legal cheaper price so you get the best price, good stuff.....

Easy to order online and get my purchase delivered to the Edinburgh shop. I was informed of when it was delivered and had no problem picking it up. Staff were friendly and helpful.

From start to finish my experience in choosing my new living room av set up was a breeze. Jamie was very thorough in making sure that the right equipment was set up for a demonstration which exceeded my expectations in sound quality. After this we arranged the right set up for myself including tailoring the set up to fit my space. Honestly cannot recommend highly enough if you are looking for high quality audio equipment with a wealth of expertise behind it. All the staff at the Edinburgh store were very friendly and you could tell their passion for what they were selling.

Great experience from the initial phone enquiry which the salesman turned into a sale! He offered a good price with 6 year warranty for a new 65 inch tv. Arranged free next day delivery. It was a great choice. Thanks Richer Sounds !

I was looking to buy a TV and soundbar but unsure which make and model to choose. I visited the Edinburgh store and John was extremely helpful in clearly identifying which was the best models to suit my requirements. He followed up my enquiry promptly and answered any additional questions I had. The price was also very competitive but it was the quality of service that convinced me to buy from Richer Sounds.

Good advice from a professional. Found what I was looking for but better.

Just a big ‘Thank You’ especially to Craig for sorting out the problem with my Denon D-M41DAB DAB/DAB+/FM/CD Bluetooth
Micro System, Silver.
Much appreciated
And to RicherSounds for their reliable and excellent after sales support…
Highly recommend.

Bowie was very knowledgeable and helpful but not pushy. We got what we wanted

Knowledgeable staff, friendly and able to listen. An easygoing experience with zero sales pressure. Flawless customer service with a return exchange on my purchase as it turned out to have a fault. An exchange was offered immediately through DPD to my door.

Really worthy

Listened to our problem and swiftly dealt with to customers concernes thanks.

Good advice helpful friendly staff and they deliver when they say it will be . The products are good and the prices are among the best

Expert, objective and tailored advice with no pressure or hype. Been going to Richer Sounds for my audio and TV for about 30y and always had a great experience.

Great customer service - engaged and helpful staff