Manager Debbie was very professional and knowledgeable without being pushy. We purchased a set of knives which we are so far really pleased with. Service was exceptional and I love to shop here. Debbi... Se mer
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Plats
Byt platsUnit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD Stoke-on-Trent, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We thought we wanted a new cast iron casserole pan but after the great advice from the sales assistant Debbie we chose a stainless steel one. She gave us the pros and cons of all the pans available wh... Se mer
I had a great experience your member of staff was excellent and nothing was to much trouble the items I bought were exactly what I wanted. I’ve bought products from this range going back at least fi... Se mer
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The choice of frying pans was OK. Though the labels all said “Designed in the UK”, unfortunately they were all made in China. Because of their poor human rights record I always try to avoid buying suc... Se mer
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Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 52, Freeport Talke, Talke Retail Park, Pit Lane, ST7 1XD, Stoke-on-Trent, Storbritannien
4,9
Utmärkt
630 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The assistant was very knowledgable and…
The assistant was very knowledgable and past on lots of details that helped in our choice of products
29 maj 2026
Svar från ProCook - Talke
We're so glad our assistant's knowledge helped you choose the perfect products. Thank you for your kind words!
Svar från ProCook - Talke
We appreciate your kind words.
Although the product wasn't exactly…
Although the product wasn't exactly what I wanted the 2 members of staff were incredibly helpful
20 maj 2026
Svar från ProCook - Talke
We're glad our staff was incredibly helpful, even though the product wasn't quite right. Thank you for your feedback!
The staff service was really good and…
The staff service was really good and the lady who served us was really helpful and informative
16 maj 2026
Svar från ProCook - Talke
We're so pleased our staff provided really good service and was helpful and informative. Thank you for your kind words!
Svar från ProCook - Talke
We really appreciate your kind review.
Svar från ProCook - Talke
We appreciate your kind words about our knowledgeable staff. We are glad we could help.
Svar från ProCook - Talke
We appreciate your kind words about our helpful staff.
Svar från ProCook - Talke
We're happy to hear you enjoyed our goods and pricing, especially the 3 for £10 offer!
the customer service par excellence
the customer service was brilliant the lady in the shop was very good at pointing out how the product worked and explaining the refund procedure, the item bought exceeds my expectation in its implementation and ease of use.
13 maj 2026
Svar från ProCook - Talke
We're so glad to hear that our customer service was brilliant and that the product exceeded your expectations in implementation and ease of use. Thank you for your kind words!
Svar från ProCook - Talke
We are happy you found our product excellent and our assistant helpful.
Staff extremely helpful
Staff extremely helpful - very good choice of products - reasonably priced
12 maj 2026
Svar från ProCook - Talke
We appreciate you sharing that our staff was helpful, and that you liked our product choice and pricing!
Wonderful service from the lady behind…
Wonderful service from the lady behind the counter.
10 maj 2026
Svar från ProCook - Talke
We're so glad you had wonderful service from our team member!
Manager Debbie was very professional…
Manager Debbie was very professional and knowledgeable without being pushy. We purchased a set of knives which we are so far really pleased with. Service was exceptional and I love to shop here. Debbie is a credit to your company.
10 maj 2026
Svar från ProCook - Talke
We appreciate you sharing your experience. We're happy to hear that our team member was professional and knowledgeable, and that you are pleased with your purchase. We're glad you love to shop with us!
Fab staff and products
The staff in the store were so helpful and knowledgeable of the products available.
4 maj 2026
Svar från ProCook - Talke
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear our staff was helpful.
The usual excellent service with…
The usual excellent service with knowledge of the products sold.
4 maj 2026
Svar från ProCook - Talke
We're glad you appreciated our excellent service and product knowledge! Thank you for your feedback.
The Talke store...
I went to the store in Talke for a few bits. The staff there were great and got me evetything i needed.
3 maj 2026
Svar från ProCook - Talke
We're so glad to hear our Talke team provided excellent service and helped you find everything you needed. Thank you for your kind words!
Very helpful and knowledge full staff
2 maj 2026
Svar från ProCook - Talke
We appreciate you letting us know our staff was helpful and knowledgeable. It means a lot to our team.
The carving knife was reasonably priced…
The carving knife was reasonably priced and cuts through meat like slicing butter.
1 maj 2026
Svar från ProCook - Talke
We're happy you found the carving knife reasonably priced and effective! Thanks for your feedback.
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