your staff were very friendly and helpful even going to the stores to find my article without huffing and puffing.
Företaget har svarat
Plats
Byt platsUnit 1 Shopping Village, Pughs Garden Centre, CF15 8LB Radyr, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Wife bought a large frying pan after first use she was so impressed with its quality and ease of cleaning i told her to replace all existing suspense with procook
Företaget har svarat
The helpfulness of the staff in your shops. They are always polite and listen. The product I bought. Was recommended by yothe assistant (a rectangle box) and it serves the purpose for what I wanted... Se mer
Företaget har svarat
Visited the Cardiff store on 10th December, was greeted upon entering and told us not to hesitate in asking for assistance. Store was well set up as they had not long opened, the young lady was busil... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 1 Shopping Village, Pughs Garden Centre, CF15 8LB, Radyr, Storbritannien
4,8
Utmärkt
436 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
your staff were very friendly and…
your staff were very friendly and helpful even going to the stores to find my article without huffing and puffing.
27 maj 2026
Svar från ProCook - Cardiff
We're so glad our staff was friendly and helpful in finding your item! We appreciate your kind words.
Svar från ProCook - Cardiff
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
My Wife bought a large frying pan after…
My Wife bought a large frying pan after first use she was so impressed with its quality and ease of cleaning i told her to replace all existing suspense with procook
16 maj 2026
Svar från ProCook - Cardiff
We're delighted to hear about your positive experience with the frying pan! It's wonderful that its quality and ease of cleaning impressed you.
Great customer service
Great customer service, and demonstration of products being bought. The sales assistants went out of their way to ensure a good experience.
18 maj 2026
Svar från ProCook - Cardiff
We appreciate you taking the time to leave us this wonderful review! We're so happy our team provided great service and ensured a good experience.
The helpfulness of the staff in your…
The helpfulness of the staff in your shops. They are always polite and listen.
The product I bought. Was recommended by yothe assistant (a rectangle box) and it serves the purpose for what I wanted it for.
18 maj 2026
Svar från ProCook - Cardiff
We're so glad to hear our team was polite and helpful, and that the product recommendation perfectly met your needs. Thank you for your kind feedback!
Svar från ProCook - Cardiff
We appreciate your wonderful feedback! We are so glad you enjoyed our well-laid-out shop and products.
Staff very helpful and polite
11 maj 2026
Svar från ProCook - Cardiff
We appreciate your kind words about our team.
Very helpful person in the store
12 maj 2026
Svar från ProCook - Cardiff
We appreciate your feedback; we are happy our person in the store was helpful!
Svar från ProCook - Cardiff
We're glad you enjoyed our products and staff!
Good selection of cookware
6 maj 2026
Svar från ProCook - Cardiff
We're glad you found our cookware selection good. We appreciate your positive feedback.
Really helpful and approachable staff
Really helpful and approachable staff. Great products at a reasonable price. Definitely recommended
1 maj 2026
Svar från ProCook - Cardiff
We appreciate you sharing your experience! We're so glad you found our staff helpful and our products great and affordable.
Staff very helpful answered all…
Staff very helpful answered all questions we had
Have used the pro cook store numerous times previously and appreciate the choice and quality of the products
4 maj 2026
Svar från ProCook - Cardiff
We're so pleased our staff were helpful and answered all your questions. We appreciate your continued support and kind words about our product choice and quality!
Lovely shop and great product
Young man was very helpful and showed me exactly what I asked for. Great quality German knife, easy to handle and very sharp.
29 april 2026
Svar från ProCook - Cardiff
We appreciate you taking the time to share your experience! We're so happy to hear our team was helpful and you love your new knife.
Lovely classy products that compliment…
Lovely classy products that compliment my my kitchen. Lovely service too.
26 april 2026
Very helpful assistant giving excellent…
Very helpful assistant giving excellent advice on cookware selection and use with induction hobs which isn't given by the appliance manufacturer during install. This will improve the life of cookware and prevent damage
26 april 2026
Svar från ProCook - Cardiff
We're so happy to hear that our assistant was very helpful with your cookware selection and induction hob advice. We appreciate you and your feedback, as this will improve the life of your cookware.
Svar från ProCook - Cardiff
We're glad you found our team member helpful during your visit. We appreciate your positive feedback and your taking the time to share.
Svar från ProCook - Cardiff
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Buying a milk saucepan
Helpful assistance in choosing the product I wanted. Staff more than happy to help and showed me several items which gave me the choice to pick which I wanted.
16 april 2026
Svar från ProCook - Cardiff
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was helpful in choosing the product you wanted and showed you several options.
Quality products which are displayed…
Quality products which are displayed well and helpful staff .
18 april 2026
Helpful and friendly staff and an…
Helpful and friendly staff and an excellent selection of everything kitchen!
11 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.