Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Se mer
Plats
Byt platsUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Se mer
Företaget har svarat
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Se mer
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Storbritannien
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Such lovely staff ..all the time in the…
Such lovely staff ..all the time in the world for me .I couldn't fault the complete visit ...and I got what I wanted
15 augusti 2026
Great collection of kitchen products
Great collection of kitchen products. Knowledgeable staff.
14 augusti 2026
Helpful staff found the product i was…
Helpful staff found the product i was looking for
8 augusti 2026
Salesperson was very helpful.
10 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Stephanie was such a pleasant
Stephanie was such a pleasant, helpful and extremely professional person to deal with
10 augusti 2026
Svar från ProCook - Cannock
We're so glad you found our team member to be pleasant, helpful, and extremely professional! Thank you for your kind words.
Svar från ProCook - Cannock
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Products are great
Products are great. Staff were helpful and they offered me a trolley to take the heavy products to the car. Excellent service.
9 augusti 2026
Svar från ProCook - Cannock
We're so pleased to hear you found our products great and our staff helpful, especially with the trolley for your heavy items! We appreciate your kind words about our excellent service.
Glad they still have an actual shop
Always a good experience browsing all they have to offer in store can never leave the shop empty handed
7 augusti 2026
Svar från ProCook - Cannock
We're so pleased you always have a good experience browsing our selection! We appreciate your kind words and are happy you always find something you love.
Friendly staff and a nice shop
8 augusti 2026
Svar från ProCook - Cannock
We truly appreciate your kind words about our friendly staff and the pleasant atmosphere of our shop. We're so glad you had a positive experience!
Very helpful staff
3 augusti 2026
Excellent customer service and product…
Excellent customer service and product knowledge in store - great range
3 augusti 2026
I have all my utensils from…
I have all my utensils from procook..hence added this to the collection
1 augusti 2026
Very helpful friendly staff.
1 augusti 2026
I loved the staff and the customer…
My first time experience to Procook was really good. The staff were very experienced and customer friendly. I will definitely buy more stuff from the shop.
1 augusti 2026
Everything you need for your kitchen…
Everything you need for your kitchen and plenty you don’t know you needed until you see it in there shop . Sells high quality items at good prices . Staff are always very pleasant and helpful
31 juli 2026
blender noy yet used getting last use…
blender noy yet used getting last use of old won it appears it will suffice for my needs
26 juli 2026
My issue was dealt with very swiftly by…
My issue was dealt with very swiftly by a member of staff.
30 juli 2026
Great Customer Service!
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t actually planned to make a purchase, but with her expertise it made a very compelling case to upgrade our old set, so we did!
25 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.