Such helpful staff. They brought out several boxes of items for us to choose our favourite ones, as each piece was slightly different. It was excellent service. We weren’t rushed or made to feel that... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The shop layout is appealing with wonderful products. I wanted a saucepan and was impressed at the ranges. The staff were very helpful and informative. It was a productive experience and I will return... Se mer
Well laid out shop, very helpful and knowledgeable staff. An enjoyable shopping experience. I found everything I needed and will definitely return.
Staff were nice, took time to explain and answer questions that I had. Observe how other customers were treated with time and respect. Good range of products in store.
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Storbritannien
- 0208 178 3811
4,9
Utmärkt
327 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I found just what I needed
I found just what I needed, and the sales assistant was friendly and helpful.
I will shop there again.
19 oktober 2026
Staff very enthusiastic and helpful
Staff very enthusiastic and helpful. Lovely shop in Bromley Kent. Great products at a good price.
19 oktober 2026
Customer service is amazing.
Customer service is amazing.
I didn't realise that pro cook allocated for all budgets.
15 oktober 2026
Great shop
Great shop! Beautifully displayed. Approach with caution ⚠️ 😂 you will find just the thing you need...
16 oktober 2026
Outstanding shop
Outstanding shop presentation, quality appealing products in complimentary ranges. Helpful knowledgeable staff.
16 oktober 2026
Lovely shopping experience.
Well laid out shop, very helpful and knowledgeable staff. An enjoyable shopping experience. I found everything I needed and will definitely return.
16 oktober 2026
The staff were very helpful
The staff were very helpful. Bought knife block and set of knives. Great product.
16 oktober 2026
Staff were nice
Staff were nice, took time to explain and answer questions that I had.
Observe how other customers were treated with time and respect.
Good range of products in store.
16 oktober 2026
We received a nice 20% discount
We received a nice 20% discount, which we weren’t expecting.
14 oktober 2026
The shop layout is appealing with…
The shop layout is appealing with wonderful products. I wanted a saucepan and was impressed at the ranges. The staff were very helpful and informative. It was a productive experience and I will return.
10 oktober 2026
Good experience sales assistant most…
Good experience sales assistant most helpful and informative
7 oktober 2026
Very helpful staff
Very helpful staff. Large selection of items and everything you could think you might need in a kitchen
13 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från ProCook - Bromley
We truly appreciate your kind words about our helpful staff and our lovely ceramics. We're so glad you had such a positive experience with us!
The customer service at the Bromley…
The customer service at the Bromley branch is Al very welcoming. The staff is very knowledgeable on the products. Every time I visit, I learn something new about cook ware and utensils.
I am so happy that a store is open in Bromley. Long may it last.
9 oktober 2026
Svar från ProCook - Bromley
We are so pleased to hear that you have had such a warm and positive experience at our Bromley branch! It is wonderful to know that our team's knowledge has been so helpful and that you enjoy discovering new things about our kitchenware during your visits. We truly appreciate your support and look forward to welcoming you back again soon!
Very good customer service and helpful…
Very good customer service and helpful staff.
Good quality products.
9 oktober 2026
Svar från ProCook - Bromley
We're so pleased to hear that you experienced very good customer service from our helpful team and were satisfied with the quality of our merchandise! Thank you for sharing your wonderful feedback with us.
Such helpful staff
Such helpful staff. They brought out several boxes of items for us to choose our favourite ones, as each piece was slightly different. It was excellent service. We weren’t rushed or made to feel that we were wasting their time.
9 oktober 2026
Svar från ProCook - Bromley
We're so pleased to hear that our team provided such excellent service! It's wonderful that they were patient and attentive, taking the time to help you select your ideal items so you could enjoy a relaxed shopping experience.
What a lovely store and lovely staff
What a lovely store and lovely staff! I found what I needed quickly, the staff were helpful and knowledgable about the products and checked the prices against what was in the sale, also purchases were wrapped well to protect them.
9 oktober 2026
Svar från ProCook - Bromley
We're so pleased to hear that you had such a lovely visit to our store! It's wonderful that our team was helpful with product details and price checks, and that your items were carefully wrapped to keep them safe.
This is the first time buying from the…
This is the first time buying from the shop,sale assistant was very polite
8 oktober 2026
Svar från ProCook - Bromley
We are so glad to hear that your very first visit to our shop went so well and that our team member provided such courteous service! Thank you for your kind words.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.