ProCook - Bideford Omdömen 

785
TrustScore 5 av 5

4,9

Unit 17 Affinity Devon, Clovelly Road, EX39 3DU Bideford, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowl... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Staff are helpful and attentive. Excellent service every time. Products are always good value and suitable for their purpose.

Betygsatt 5 av 5 stjärnor

Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase. Nice to get your purchased wrapped up makes it feel just that bit more expensive.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and kn... Se mer

Företaget har svarat


Företagsinformation

  1. Butik med kökstillbehör

Skrivet av företaget

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Skrivet av företaget

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktuppgifter

  • Unit 17 Affinity Devon, Clovelly Road, EX39 3DU, Bideford, Storbritannien

4,9

Utmärkt

TrustScore 5 av 5

785 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(785)

26 090 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service + quality products at…

Excellent service + quality products at sensible prices

12 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're so pleased to hear that you experienced excellent service and found our products to be of high quality at sensible prices! Thank you for your wonderful feedback.

Betygsatt 5 av 5 stjärnor

Purchased an ice cream scoop

Purchased an ice cream scoop, good and solid works a treat, used quite a lot in the hot weather,

I would recommend then.

10 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're so pleased to hear that your ice cream scoop is working so well for you, especially during the hot weather! Thank you for your kind recommendation.

Betygsatt 5 av 5 stjärnor

Visiting the staff at Pro Cook always a good experience

Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowledgable about all their products and also very good fun to be with. They recognise their customers from previous visits and cant do enough for them (even mending a cut finger once!) although, just a Burger Press today!. Well done and Pro Cook should be proud of all their staff, especially the mature ones! Simon

15 augusti 2026
Omdöme utan inbjudan
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We are so delighted to hear about your wonderful experiences at our Bideford store! It's fantastic to know that our team members are providing such knowledgeable and enjoyable service. We truly appreciate you recognizing their dedication and the positive impact they have on your visits. We're proud to have such a great team.

Betygsatt 5 av 5 stjärnor

The staff are so helpful

The staff are so helpful, always an uplifting experience.

8 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're so pleased to hear that you consistently have an uplifting experience with our helpful staff! We truly appreciate your positive feedback.

Betygsatt 5 av 5 stjärnor

Lovely helpf staff

Lovely chatty staff that gave us some excellent advice.

11 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're so pleased to hear that our staff was chatty and provided you with excellent advice. We truly appreciate your positive feedback!

Betygsatt 5 av 5 stjärnor

Staff friendly and helpful

Staff friendly and helpful, well laid out shop, clean and tidy, items to suit all budgets.

10 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're so happy you found our staff friendly and helpful, and our shop clean and tidy! We're also glad you found items to suit all budgets. Thank you for your kind words.

Betygsatt 5 av 5 stjärnor

I'm a big fan of ProCook

I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and knowledgeable. My kitchen is becoming quite based around a lot of their offering - and it lasts well!

5 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're so pleased to hear you're such a big fan and that you've enjoyed exploring our shops! It's wonderful that our staff are always helpful and knowledgeable, and that our offerings are becoming a staple in your kitchen.

Betygsatt 5 av 5 stjärnor

Service with a smile

Helpful, friendly staff, not pushy

4 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We are so pleased to hear that our team provided you with such a positive experience. Your kind words are greatly appreciated!

Betygsatt 5 av 5 stjärnor

The staff were very knowledgeable and…

The staff were very knowledgeable and helpful. Unfortunately the items we wanted weren't in stock but they were able to order them to be delivered to our home which was brilliant.

7 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're delighted to hear that our staff were so knowledgeable and helpful during your visit. We understand it can be disappointing when items aren't immediately available, but we're glad we could arrange for home delivery.

Betygsatt 5 av 5 stjärnor

Friendly patient staff who were able to…

Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase.
Nice to get your purchased wrapped up makes it feel just that bit more expensive.

6 augusti 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're so pleased to hear our staff were friendly and patient, and able to provide great advice for your purchase. It's wonderful that the wrapping added to your experience!

Betygsatt 5 av 5 stjärnor

The member of staff was so helpful and…

The member of staff was so helpful and knowledgeable. Without any of the hard sale you can experience in some stores.

29 juli 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

We're so pleased to hear you found our staff helpful and knowledgeable! We appreciate your kind words about your positive experience with us.

Betygsatt 2 av 5 stjärnor

It just wasn't a positive experience

It just wasn't a positive experience, we always use pro cook around the UK, if there's one there, we use it!

We needed a meat thermometer for the campervan on our Devon trip, staff watched us like a hawk, made us feel uneasy... it have us the feeling on "not being good enough" to be in there. I still bought my thermometer, and went about my day, but service was a real let down (usually good at ProCook). Without being harsh, I'd get rid of the two older lady staff serving that day!

27 juli 2026
Logotyp för ProCook - Bideford

Svar från ProCook - Bideford

patrick

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store


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