Jessops Omdömen 

14 580
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great service from Rafael and Ben. DPD as per usuall failed and lied about attempting to deliver an item. DPD being incompetant didnt see our cctv. However, Jessops to the rescue and went above and be... Se mer

Betygsatt 5 av 5 stjärnor

Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasse... Se mer

Betygsatt 5 av 5 stjärnor

Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assis... Se mer

Betygsatt 1 av 5 stjärnor

Ordered a new £553 lens on Monday and here we are on Friday and not even dispatched yet! Emailed customer services a couple of times who whilst have been quick to respond and confirmed item would be d... Se mer

Företaget har svarat

Företagsinformation

  1. Fotobutik
  2. Butik med kikare
  3. Fotoaffär
  4. Fotolabb
  5. Fotoutskrift
  6. Teleskopbutik

Om Jessops

Skrivet av företaget

Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.

Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.

Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

15 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(14 580)

550 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Packaging is definitely OTT

Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasses and they arrived in a large box via a courier and a PIN code to receive the delivery. A small envelope through the post would have more than sufficed.

31 juli 2026
Betygsatt 5 av 5 stjärnor

Great Support

Great service from Rafael and Ben. DPD as per usuall failed and lied about attempting to deliver an item. DPD being incompetant didnt see our cctv. However, Jessops to the rescue and went above and beyond to help me get my lens before my holiday. This is what professional and caring customer service looks like. DPD is beyond bad.

31 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Jessop’s a shop where you matter.

Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assistant, but frequently lacking these days. After travelling 76 miles round trip, due to a few disappointing online purchase attempts from other “supposedly reputable companies”, we decided that spending £500 required a face to face shop experience. We were not disappointed. So glad we decided to visit Jessop’s because we left the shop feeling extremely happy both with our purchase and with our service.

27 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Selling my Nikon camera and lens

Decided to sell my Nikon camera and lens so contacted a number of companies for a valuation. With Jessops website it was very easy to submit details and the valuation was received very quickly. The quotation was significantly higher than the camera company I purchased the equipment from and was not dependent on purchasing something. Their evaluation of the equipment was the same as mine and did not reduce the valuation after physical inspection. The Jessops team, in shop and online, were very professional and made the whole experience straightforward Very happy and would highly recommend them if you have camera equipment to sell

23 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lostt camera

23 juli 2026
Omdöme utan inbjudan
Logotyp för Jessops

Svar från Jessops

Dear James,

As far as we can see, we can't see any records of being contacted regarding a lost camera. We have requested your order information so we can investigate this situation further.

Kind regards,

The Jessops Customer Service Team

Betygsatt 5 av 5 stjärnor
Logotyp för Jessops

Svar från Jessops

Dear Chris,

Thank you for your feedback - we really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful and allowed me to go outside to try out the binoculars

19 juli 2026
Omdöme utan inbjudan
Logotyp för Jessops

Svar från Jessops

Dear Keith,

Thanks so much for sharing your feedback - we're so pleased you enjoyed such a positive experience at our Jessops Kingston store!

Kind regards,

The Jessops Customer Service Team

Betygsatt 5 av 5 stjärnor

Very knowledgable and helpful staff and…

Very knowledgable and helpful staff and the product was in stock.

17 juli 2026
Logotyp för Jessops

Svar från Jessops

Dear Marcia,

Thanks so much for sharing your positive experience - we're so pleased you found the team so helpful and knowledgeable!

We hope you're enjoying your new ZV-E10!

Kind regards,

The Jessops Customer Service Team

Betygsatt 5 av 5 stjärnor

Friendly

Friendly, helpful and supportive.

16 juli 2026
Logotyp för Jessops

Svar från Jessops

Dear PJ,

Thanks so much for sharing your lovely comments, we really value your support!

Kind regards,

The Jessops Customer Service Team

Betygsatt 3 av 5 stjärnor

Poor packaging.

I bought glasses for viewing a solar eclipse. DPD delivered them on the agreed date, but the package was badly damaged. The courier took a photo of it. The box had been stuffed with paper, but the glasses were just shoved down the side, so had little or no protection. Luckily, they seem to be OK, but maybe a bit more care should be taken in future?

13 juli 2026
Logotyp för Jessops

Svar från Jessops

Dear Catriona,

Thank you for your feedback, we really appreciate you sharing your thoughts.

We're pleased to hear that your solar eclipse glasses arrived on the expected delivery date and, most importantly, that they appear to have reached you in good condition despite the condition of the parcel.

Having reviewed this, we've established that the package left our warehouse in good condition and was securely packed. Unfortunately, it appears the damage occurred during transit with the courier, which is consistent with the delivery photo that was taken. We appreciate your comments regarding the packaging and will certainly review whether additional protection could be beneficial for similar items in the future.

We're sorry for the condition your parcel arrived in and appreciate you bringing it to our attention. Thank you again for your feedback, and we hope the glasses served you well for the eclipse.

Kind regards,

The Jessops Customer Service Team

Betygsatt 5 av 5 stjärnor

Quality product

so easy to order online quick delivery and great product would definitely recommend

14 juli 2026
Logotyp för Jessops

Svar från Jessops

Dear Chris,

Thanks for your lovely comments, we really value you sharing your experience!

Kind regards,

The Jessops Customer Service Team

Betygsatt 5 av 5 stjärnor

I would really recommend this store the…

I would really recommend this store the staff member that helped me called Adam really made it easy to get what I was looking for. I wanted a camera for wildlife photography and he showed me the difference between lenses and how to use it and answered all of my questions clearly.

15 juli 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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