Great service from Rafael and Ben. DPD as per usuall failed and lied about attempting to deliver an item. DPD being incompetant didnt see our cctv. However, Jessops to the rescue and went above and be... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasse... Se mer
Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assis... Se mer
Ordered a new £553 lens on Monday and here we are on Friday and not even dispatched yet! Emailed customer services a couple of times who whilst have been quick to respond and confirmed item would be d... Se mer
Företaget har svarat
Företagsinformation
Om Jessops
Skrivet av företaget
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesKontaktuppgifter
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Storbritannien
- cs@jessops.com
- www.jessops.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Joseph in York was terrific
Joseph in York was terrific: great advice, excellent communication and painless exchange / refund transaction.
Received a great service
Received a great service, and the product I ordered was dispatched very quickly. Thank you
Packaging is definitely OTT
Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasses and they arrived in a large box via a courier and a PIN code to receive the delivery. A small envelope through the post would have more than sufficed.
Great Support
Great service from Rafael and Ben. DPD as per usuall failed and lied about attempting to deliver an item. DPD being incompetant didnt see our cctv. However, Jessops to the rescue and went above and beyond to help me get my lens before my holiday. This is what professional and caring customer service looks like. DPD is beyond bad.
Kept informed all the time and pleasant…
Kept informed all the time and pleasant delivery man who arrived on time
Jessop’s a shop where you matter.
Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assistant, but frequently lacking these days. After travelling 76 miles round trip, due to a few disappointing online purchase attempts from other “supposedly reputable companies”, we decided that spending £500 required a face to face shop experience. We were not disappointed. So glad we decided to visit Jessop’s because we left the shop feeling extremely happy both with our purchase and with our service.
Selling my Nikon camera and lens
Decided to sell my Nikon camera and lens so contacted a number of companies for a valuation. With Jessops website it was very easy to submit details and the valuation was received very quickly. The quotation was significantly higher than the camera company I purchased the equipment from and was not dependent on purchasing something. Their evaluation of the equipment was the same as mine and did not reduce the valuation after physical inspection. The Jessops team, in shop and online, were very professional and made the whole experience straightforward Very happy and would highly recommend them if you have camera equipment to sell
Staff were very helpful has I w to…
Staff were very helpful has I wanted to trade in for a new camera the process was explained and I was happy to take the deal, Thank you Jessops
very courteous very helpful adviser who…
very courteous very helpful adviser who knew his stuff and understand my issues(severely sight impaired /blind- and therefore an excellent salesman for jessops
Svar kan ha AI-innehållLäs mer
Very helpful staff
Very helpful and allowed me to go outside to try out the binoculars

Svar från Jessops
Very knowledgable and helpful staff and…
Very knowledgable and helpful staff and the product was in stock.

Svar från Jessops
Poor packaging.
I bought glasses for viewing a solar eclipse. DPD delivered them on the agreed date, but the package was badly damaged. The courier took a photo of it. The box had been stuffed with paper, but the glasses were just shoved down the side, so had little or no protection. Luckily, they seem to be OK, but maybe a bit more care should be taken in future?

Svar från Jessops
Quality product
so easy to order online quick delivery and great product would definitely recommend

Svar från Jessops
I would really recommend this store the…
I would really recommend this store the staff member that helped me called Adam really made it easy to get what I was looking for. I wanted a camera for wildlife photography and he showed me the difference between lenses and how to use it and answered all of my questions clearly.
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