IMO Car Wash Omdömen 

30 433
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Automated machine with different types of wash and wax defending on price paid by app. They use a jet spray before the car enters but still the conveyor and brushes miss insects and spots on the body... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Auto von innen nass, weil Waschmann zu dicht bei der Vorwäsche und dann auch noch von unten mit dem Hochdruckreiniger an die Fensterdichtungen spritzt. Ebenso wollte er 2€ extra für felgenreinigung... Se mer

Betygsatt 5 av 5 stjärnor

Ich habe besonders in der Filiale in Alsdorf noch nie schlechte Erfahrungen gemacht. Leistung und Service sind aus meiner Sicht zufriedenstellend. Aufgrund der Vielzahl der kostenfreien Staubsauger is... Se mer

Betygsatt 5 av 5 stjärnor

As car washes go this was brilliant wasn’t expecting it to be so easy pay on phone using QR code easy to use and states what you get. The pre washer by person excellent and he helped me know what to d... Se mer

Företaget har svarat

Företagsinformation

  1. Biltvätt

Skrivet av företaget

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

30 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(30 433)

27 584 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I turn up to wash my car 14:40 There…

I turn up to wash my car 14:40 There was a sign up saying it was closed for 20 minutes and it would open at 15:00. 15:10 It was still closes and I could see the staff member laying on the grass next to the car wash. I told him the sign says it was opening at 15:00 and it was now 15:10 and I asked how long until it will be open. He told me it wasn't going to open today. What was the point putting a sign up if you know it won't be open.

22 juli 2026
Betygsatt 1 av 5 stjärnor

Absolutely awful service!!

Absolutely awful service!!! Would definitely not recommend and will NEVER use this car wash again!.
Rude little man tells me that it's normal for the brushes on the wash to not clean my car properly after it was still dirty where it had missed parts and offered me some spray and a cloth to get the remaining dirt off!! Wouldn't just let me put the car through on a basic wash as in his own words were the fact that he only gets paid 50p per car. Will never go again and will advise everyone not to aswell.

22 juli 2026
Betygsatt 1 av 5 stjärnor

Didn't clean my car

I went to get my car cleaned ready for my daughter's Prom. The wash didn't get all the bits poo off the windscreen or bonnet. I told one of the guys working there and he was not happy, he told me to bring my car to the valet bay where he cleaned some of the poo off. The car was still marked with poo but I didn't have the time or patience to try to argue. This car wash used to be really good with really good customer service but now they don't know what customer service is!!

22 juli 2026
Betygsatt 1 av 5 stjärnor

Innen nass, außen dreckig

Auto von innen nass, weil Waschmann zu dicht bei der Vorwäsche und dann auch noch von unten mit dem Hochdruckreiniger an die Fensterdichtungen spritzt.
Ebenso wollte er 2€ extra für felgenreinigung trotz allround-Programm inkl Felgen. Am Ende sind die Felgen natürlich nicht sauber.
Waschergebnis insgesamt sehr sehr schlecht

22 juli 2026
Betygsatt 5 av 5 stjärnor

Great

Great car wash selection. Car park is tricky as you have to validate (free) before you leave

20 juli 2026
Logotyp för IMO Car Wash

Svar från IMO Car Wash

MR JONATHAN COLMAN,

We're glad you appreciate our car wash selection! We understand that navigating the car park can be a bit tricky, and we appreciate your understanding regarding the validation process.

IMO Car Wash

Betygsatt 1 av 5 stjärnor

The wash was fine but offered a free…

The wash was fine but offered a free extra wash but this is nowhere to be found

22 juli 2026
Logotyp för IMO Car Wash

Svar från IMO Car Wash

Paul Phippin,

We appreciate your feedback and are sorry to hear that you encountered an issue with the promised extra wash. if you have not already please can you get in touch with us directly so we can advise

IMO Car Wash

Betygsatt 4 av 5 stjärnor

Automated machine wash

Automated machine with different types of wash and wax defending on price paid by app. They use a jet spray before the car enters but still the conveyor and brushes miss insects and spots on the body chassis tyres and windscreen and need to do those manually after. Dries 80% so need to wipe down manually after. Manual hand wash is best but this is the easy alternative in a rush. Valet service is extra depending on car size

23 juli 2026
Logotyp för IMO Car Wash

Svar från IMO Car Wash

Dee,

Thank you for your feedback. We understand your concerns about the automated wash not fully removing all spots and insects, and the need for manual drying. We appreciate you acknowledging the convenience our service offers when you're in a hurry.

IMO Car Wash

Betygsatt 3 av 5 stjärnor
Logotyp för IMO Car Wash

Svar från IMO Car Wash

Wilson Silveira ,

Thank you for your feedback! We're so glad to hear that everything was good and that you found our team member friendly and nice. We appreciate you taking the time to share your positive experience with us.

IMO Car Wash

Betygsatt 5 av 5 stjärnor

Very quick and easy

Very quick and easy, very clean and sparkley after a long trip

20 juli 2026
Logotyp för IMO Car Wash

Svar från IMO Car Wash

Mr Bone,

Thank you for your wonderful feedback! We are so pleased to hear that your car was quick, easy, and sparkly clean after a long trip. We appreciate your kind words!

IMO Car Wash

Betygsatt 5 av 5 stjärnor

Very good

Very good , very helpful staff

22 juli 2026
Logotyp för IMO Car Wash

Svar från IMO Car Wash

Claire,

We truly appreciate your kind words! We are so pleased to hear that our team was very helpful during your visit. Thank you for taking the time to share your positive experience.

IMO Car Wash

Betygsatt 2 av 5 stjärnor

Frustrated and annoyed…

I decided to purchase the ceramic wash at £19.50 after seeing I could have a 'free' £7.50 3-foam wash. The £19.50 wash was OK (despite some moss remaining on the rubber windiw seals - it hadn'tbeen washed for a couole of months or so), but when I pulled up to purchase through the app, I was rushed into doing it and didn't realise how slow the app is to register a purchase. The attendant became frustrated that a car pulled in behind me even though I'd purchased withun one minute, put the wash on and told me to see him afterwards so he could register the purchase via the QR code generated by the app. Even by the end of the wash, the app hadn't worked. I then stood there with him whilst he asked me to pay a second time via debit card, which I was unwilling to do. He physically took my phone off me (very unprofessional and rude) whilst he fiddled with the app doing the same as I was doing and actually clicked 'subscribe' after I specifically told him I did not want to subscribe. I removed my phone from him and cancelled it, annoyed, and frustrated and a few minutes later the app worked and I was able to let him scan it. I have no idea how to get my free wash (of course, it doesn't apoear in the app), but am pained at the overall experience.

22 juli 2026
Logotyp för IMO Car Wash

Svar från IMO Car Wash

Thank you very much for providing us with this feedback, please can we ask if you have not already that you get in touch with us directly through the app or our website and provide us with more information so we can look into this?

IMO Car Wash

Betygsatt 3 av 5 stjärnor

App-Käufe rechtzeitig tätigen

Gekaufte Coupons sind - nach meiner letzten Erfahrung - nicht sofort in der App sichtbar.
Daher rechtzeitig kaufen, somit können unnötige Diskussionen mit dem Personal vermieden werden

22 juli 2026
Betygsatt 5 av 5 stjärnor

Always good service from the operators…

Always good service from the operators and a great wash. My car is in constant use (Driving Instructor) and gets dusty in the summer and filthy throughout the rest of the year. IMO helps keep it looking its best for me and my students.

22 juli 2026
Logotyp för IMO Car Wash

Svar från IMO Car Wash

edward,

We're so pleased to hear you consistently receive good service and a great wash! It's wonderful that we can help keep your car looking its best for you and your students, no matter the weather.

IMO Car Wash

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer