Steven and the young guy who helped me, were both awesome. I have rented cars many times from many different places over the years, and the service has typically varied from acceptable to rude, but th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was top notch and very helpful when my car dealership was taking way too long to diagnose and fix my car. They allowed me to extend the rental vehicle for an extra day when my deal... Se mer
Great customer service. Allowed me to extend the rental. The only problem was that there was a nail in the tire but didn’t notice it until later.
I highly value the service provided at the front counter. Mr. Stephen Cooper is an exceptionally fast and reliable employee. He consistently anticipates my needs and provides exactly what I am looking... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
5174 W Waco Dr, 76710, Waco, Texas, USA
- (254) 754-1869
Your Car Rental Deals, News & Offers
4,3
Utmärkt
9 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick fast and accurate
7 oktober 2026
Steven and the young guy who helped me
Steven and the young guy who helped me, were both awesome. I have rented cars many times from many different places over the years, and the service has typically varied from acceptable to rude, but these guys did great. I don't normally respond to surveys, but the service was so good, that I decided to make an exception. Thank you!
6 oktober 2026
Top notch customer service
Customer service was top notch and very helpful when my car dealership was taking way too long to diagnose and fix my car. They allowed me to extend the rental vehicle for an extra day when my dealership was uncertain about a loaner and whether my vehicle would be finished within a certain time! They were even willing to allow me to drop off the vehicle at my dealership and they would come get it (even though I came into their main office to do the paperwork).
Pros: Parking, Car Availability, Cleanliness, Decent pricing, CUSTOMER SERVICE!!!
Cons: Location compared to where car lots are located in the city
30 september 2026
We always use this location because…
We always use this location because service is always top-notch!! Steven and his staff always take care of us and go above and beyond!!
30 september 2026
Steven is the best!
Unfortunately, I rented a car that had a heavy smoke smell. Steven fixed the problem immediately. He is the best!
22 september 2026
I highly value the service provided at…
I highly value the service provided at the front counter. Mr. Stephen Cooper is an exceptionally fast and reliable employee. He consistently anticipates my needs and provides exactly what I am looking for whenever I visit.
18 september 2026
Great customer service
Great customer service. Allowed me to extend the rental. The only problem was that there was a nail in the tire but didn’t notice it until later.
12 september 2026
Stephen and his entire staff are awesome!
Stephen and his entire staff have provided me exceptional customer service and treated me like family each and every time I rent a car from this Hertz location in Waco. They really know how to take care of their customers and keep them coming back! They know I will always rent from them when I need a car!
28 augusti 2026
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