Everyone in the Temecula branch is thoughtful, caring, professional, knowledgeable, and helpful. Maria, the branch manager, and her staff have all been great and deserve high praise. This time, Mike w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
There is not enough staff. Associate walked out locked all the clients in the lobby went to help someone and came back to assist. This is past 5pm you call they say they will call you back no one does... Se mer
I’m happy with the way the service ended. I would recommend the hertz company to friends& family.
They placecwas packed but the clerk even tough working alone made sure I got the right car at the right price. Less than I expected.
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
27452 Jefferson Ave Suite #4, 92591, Temecula, California, USA
- (951) 695-5437
Your Car Rental Deals, News & Offers
3,6
Medel
18 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy pickup and drop off
6 oktober 2026
I had to wait 1 hr 30 min to get my car…
I had to wait 1 hr 30 min to get my car that I had reservation for 8.30 am ,And they gave me a dirty car
1 oktober 2026
There is not enough staff
There is not enough staff. Associate walked out locked all the clients in the lobby went to help someone and came back to assist. This is past 5pm you call they say they will call you back no one does. Because they cant they have no help, the associate is nice even under the circumstances. They are on their own doing everything.From running the lobby, taking clients to their car, answering phones, doing the contract, taking cars in and out. The associate if being run down by HERTZ. Customer service 1800 awful just the run around. Care was dirty.
1 oktober 2026
I’m happy with the service
I’m happy with the way the service ended. I would recommend the hertz company to friends& family.
22 september 2026
Temecula branch is great
Everyone in the Temecula branch is thoughtful, caring, professional, knowledgeable, and helpful. Maria, the branch manager, and her staff have all been great and deserve high praise. This time, Mike was very efficient and thorough and we didn't have to wait at all for our appointment. He is a credit and asset to Hertz. Last time, we worked with Maria and Kelly who were also fantastic. Even though they were short staffed since Steve had left, they managed to help everyone. Kudos
22 september 2026
I had the vehicle scheduled to return…
I had the vehicle scheduled to return on Monday September the 7th scheduled and confirmed vie the website, when I arrived at the location it was closed and I was charged 2 extra days because of that.
I won’t be renting from Hertz again.
9 september 2026
This location needs help
This location needs help, there is always a wait and people don’t know who’s in line first. Cars need gas most of the last few times but this one they went to get gas for it after I complained that this has been happening a lot where I have to go spend money to fill up the tank before I even leave the town. The interiors are not very clean even after they supposed to take them for vacuum there was dirt, long strands of hair and there was pet hair inside.
9 september 2026
Easy pick up and drop off
Easy pick up and drop off. Car was very clean this time and my customer service was amazing.
1 september 2026
They placecwas packed but the clerk…
They placecwas packed but the clerk even tough working alone made sure I got the right car at the right price. Less than I expected.
28 augusti 2026
Super long wait time to process pickup…
Super long wait time to process pickup rental. Staff is friendly HOWEVER, under staffed.
30 juni 2026
The tank was not full when I picked it…
The tank was not full when I picked it up. The steering wheel would not lock in place and moved up and down while in drive making it dangerous. I did not get the car I wanted. Otherwise it was ok.
30 juni 2026
Especially Stephen and Michael are…
Especially Stephen and Michael are great! The whole team is!
27 juni 2026
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