During a family crisis, I needed to extend my rental. I was unable to do it online and called Hertz customer service, which was not willing to assist. They basically read the contract back to me. The... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
There was no way of talking to a live person, so I drove to the office. When I got there early, I was told that my vehicle wad not there yet and told they could not guarantee that it would g... Se mer
Making the reservation was very easy. Great customer service and very polite. Vehicle selection was exactly what I had expected.pick up and return was less than 5 minutes.
The staff at Hertz location in Stockton at Auto Mall area, are fantastic. They greet you with and smile and they always make you feel welcomed and part of Hertz family, not just another customer walk... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
2991 Auto Center Cir, 95212, Stockton, California, USA
- (209) 206-9875
Your Car Rental Deals, News & Offers
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8 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A Horrible Experience
There was no way of talking to a live person, so I drove to the office. When I got there early, I was told that my vehicle wad not there yet and told they could not guarantee that it would get there " because people have not been returning there vehicles..."
I asked if she could call other locations to see if they had what I requested. She said " even if they did, we only have 2 people working and could not go get the vehicle and they could not bring it to this location. "
I was offered Chevy Trailblazer (because it was the one and only vehicle on the lot) told: that it was a Hibrid vehicle. I operated the vehicle on that belief and ran out of gas, on the side of a busy freeway during rush hour traffic and had to call AAA for assistance.
Then told to return the vehicle at 4pm and I got there at 345 and initially charged for an extra hour because he said I was late.
This was a horrible experience and I will Not be renting from here ever again and will tell my friends not to do so either.
2 oktober 2026
Making the reservation was very easy
Making the reservation was very easy. Great customer service and very polite. Vehicle selection was exactly what I had expected.pick up and return was less than 5 minutes.
7 oktober 2026
Excellent service!
During a family crisis, I needed to extend my rental. I was unable to do it online and called Hertz customer service, which was not willing to assist. They basically read the contract back to me. The in-person experience was completely different. Branch Manager Angelica Jenkins went the extra mile for us. Thinking outside the box, she had the vehicle added to her inventory and re-rented it to me. It saved me time, money, and a whole bunch of stress during a difficult time. I am forever grateful for this excellent service.
19 september 2026
The staff at Hertz location in Stockton…
The staff at Hertz location in Stockton at Auto Mall area, are fantastic. They greet you with and smile and they always make you feel welcomed and part of Hertz family, not just another customer walking through the door..
22 september 2026
I recommend Hertz car rental.
1st customer service was absolutely on point. The vehicle I had was nice, clean, and ran great.
1 september 2026
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