I was denied a car despite a reservation, had to travel back and forth between airport and Somerville, MA. Prior indication of shortage of cars is easy and this is a lack of integrity. I spent 100$ in... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Car was clean, smelled nice, and was ready when we arrived. Employees were friendly and efficient
Great attendant who gave us our vehicle. The drop off process at the airport was completely stress free!
Pick up went well. However, vehicle was dirty and hard to see out of the windshield. There was no wiper fluid which make things difficult
Företagsinformation
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
646 Somerville Ave, 02143-3206, Somerville, Massachusetts, USA
- (617) 625-7958
Your Car Rental Deals, News & Offers
3,2
Medel
11 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I booked a full size SUV (pathfinder or…
I booked a full size SUV (pathfinder or similar) for a 4 day trip and when I arrived to pick up the car I was informed there were no vehicles available, except 1 electric car that did not fit the body/model I booked. Someone else just so happened to drop a Toyota Corolla off as I was there. I accepted the car but when I asked for a reduced rate as this was a totally different and smaller car I was informed that they could not honor a lower rate as I booked the original car on a discounted rate. On the day of drop off there also 3 customers there in the same situation as me. I will be calling corporate to file a formal complaint
7 oktober 2026
Good experience
Car was clean, smelled nice, and was ready when we arrived. Employees were friendly and efficient
7 oktober 2026
I was denied a car despite a…
I was denied a car despite a reservation, had to travel back and forth between airport and Somerville, MA. Prior indication of shortage of cars is easy and this is a lack of integrity. I spent 100$ in taxi and paid extra for picking up at the airport and charged extra for not returning at Somerville even though I picked at the airport. I don't think having a President circle status is of any use
7 oktober 2026
Careless
1. The pre-rental inspection file recorded information and photos of another car.
2. Never used toll roads or activated E-Z Pass but mistakenly billed All-Inclusive toll fare one week after.
15 september 2026
Great attendant who gave us our…
Great attendant who gave us our vehicle. The drop off process at the airport was completely stress free!
16 september 2026
Pick up went well
Pick up went well. However, vehicle was dirty and hard to see out of the windshield. There was no wiper fluid which make things difficult
27 augusti 2026
The car I reserved was not available
The car I reserved was not available. I was given an EV car, even though I did not want one, and it was incredibly inconvenient given that I was driving to rural New York State where fast charging stations were few and far between. I was told they were not allowed to upgrade me to a better gas-powered car, despite my preference. I was unhappy and inconvenienced and hope to not be forced into an EV again in the future. If you do not have the car I reserved, you should be required to give me a better car (a better gas-powered car if that is my preference) at no additional cost.
19 juni 2026
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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