Jessica is always incredibly helpful and makes renting so smooth and easy. She always goes above and beyond to make sure the customer gets what they need!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After Ubering and Walking in at pickup time for a vehicle reserved for 2 weeks days prior with a $560.00 deposit already paid and being told there is no vehicle available as well as the proper way... Se mer
Ive rented before from this agent..ive made it on line but when I go to rent my vehicle its simple, easy, and the staff is friendly and accommodating.
The check-in and check-out process time has been greatly reduced making this a much more pleasant experience! The online experience was also very easy.
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
6001 Nieman Rd, 66203, Shawnee, Kansas, USA
- (913) 962-1226
Your Car Rental Deals, News & Offers
3,5
Medel
8 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
After Ubering and Walking in at pickup…
After Ubering and Walking in at pickup time for a vehicle reserved for 2 weeks days prior with a $560.00 deposit already paid and being told there is no vehicle available as well as the proper way to receive my refund is to call a different one eight hundred number and explain that there was no vehicle for me on my arrival three times before being told my money would be refunded within 7-10 business days.
There was no explanation, no apology, only the statement that insurance claims are prioritized and I should have received a call from a manager before I got there (the only missed call I had was a Florida number with no voicemail). Not only that, the employee advised that anyone on his piece of paper had a reservation for today but if they were highlighted they would not have a vehicle available, there were at least a dozen highlighted lines on that piece of paper.
Coming to the end of my two week vacation I had intended to use their rental car for and I still do not have my money refunded.
22 september 2026
Omdöme utan inbjudan
Jessica is always incredibly helpful…
Jessica is always incredibly helpful and makes renting so smooth and easy. She always goes above and beyond to make sure the customer gets what they need!
25 september 2026
Great staff
Ive rented before from this agent..ive made it on line but when I go to rent my vehicle its simple, easy, and the staff is friendly and accommodating.
19 september 2026
Much quicker check-in and checkout
The check-in and check-out process time has been greatly reduced making this a much more pleasant experience! The online experience was also very easy.
5 september 2026
Terrible
Terrible. Took reservation for a type of car that you do not carry in that location. Took a very long time to check out. Vehicle was not clean and had mechanical issues with the trunk.
2 september 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.