We were initially disappointed that the Kia Carnival MPV+Hybrid was not available, even though we had been given to understand that it was one of the most common cars they had available for large grou... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What made my experience great was Josh, he made everything go smooth. I can appreciate a great employee like Josh to make my rental go fast and efficient. Thanks
I picked up a rental car at 4:45 PM with a completely bald tire that was also very low on air. By the time I pulled out and noticed the tire pressure issue, I turned around to return to the loca... Se mer
Staff was good. The car was clean. However it was a Jeep SUV which was not the car I ordered. I was told it was the only SUV available. The car was comfortable but handled very poorly. I did not... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
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656 S State St, 84058, Orem, Utah, USA
- (801) 434-4520
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Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What made my experience great was Josh
What made my experience great was Josh, he made everything go smooth. I can appreciate a great employee like Josh to make my rental go fast and efficient. Thanks
We were initially disappointed that the…
We were initially disappointed that the Kia Carnival MPV+Hybrid was not available, even though we had been given to understand that it was one of the most common cars they had available for large groups. However, the cars they gave us to choose from (an Oldsmobile and the Volkswagen Atlas) were not bad. We chose the Atlas and found it to be a clean, comfortable, and very fuel efficient car. The drop-off was very easy when we returned and we received our receipt the very next day. Thanks!
Car had bald tires.
I picked up a rental car at 4:45 PM with a completely bald tire that was also very low on air. By the time I pulled out and noticed the tire pressure issue, I turned around to return to the location, only to find that the store had already closed.
I then spent a significant amount of time making multiple phone calls and trying to figure out how to get the vehicle swapped. The entire process was a maze and ultimately caused me to miss an event.
Renting a car to a customer with a completely bald, low-pressure tire is unacceptable and raises serious safety concerns. It also shows a lack of care for your customers and the condition of the vehicles being rented to them.
I have left multiple emails and phone calls to Hertz. However, they have not returned any of my calls and have not tried to make it right any sort of way.
Staff was good but not the Car
Staff was good. The car was clean. However it was a Jeep SUV which was not the car I ordered. I was told it was the only SUV available. The car was comfortable but handled very poorly. I did not like driving the car and would never rent one again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







