I made a reservation for a Saturday. However, it was busy and ended up waiting. My wait was worth it. I great customer service, and honest rate. The vehicle I drove was an upgrade, no extra charge. Th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This team is always so amazing! Brooke has always been on point with any help and holds onto anything I may have left in the rental (which has been more than once 😬). The Customer Service is on po... Se mer
The pick up was great. Hertz staff was very knowledgeable about the van I rented when asked about space. Dropping off the Van was easy and quick. I definitely will be using them next time.
Lack of customer service, lack of cars. I am a high rated user but haven’t seen any perks. I need a car next weekend but with my resent experiences, I might look at Enterprise or the one site where yo... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
9462 Firestone Blvd, 90241-5504, Downey, California, USA
- (562) 803-5500
Your Car Rental Deals, News & Offers
3,5
Medel
13 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Honest rate, and great customer service.
I made a reservation for a Saturday. However, it was busy and ended up waiting. My wait was worth it. I great customer service, and honest rate. The vehicle I drove was an upgrade, no extra charge. The experience was great.
1 oktober 2026
The fact that I wasn't told that I…
The fact that I wasn't told that I needed a credit card. Then, had you run around and put money in the bank.
29 september 2026
I didn’t get the car i ordered because…
I didn’t get the car i ordered because of maintenance. Why do maintenance on the day someone is supposed to already have it
12 september 2026
The experience was great
The experience was great. In & out and that's how it should be.
8 september 2026
Had a reservation in advance
Had a reservation in advance , still had to wait for someone to returm a car , and still need to wash the car myself.
To return the car also- I had to wait 45 mins because the decided to inspect all returned car before proceesong them on the computer. I total to rent that car i wasted more than 3 hours
8 september 2026
Awesome people and great service what…
Awesome people and great service what more can I ask for
9 september 2026
The pick up was great
The pick up was great. Hertz staff was very knowledgeable about the van I rented when asked about space. Dropping off the Van was easy and quick. I definitely will be using them next time.
9 september 2026
Lack of customer service
Lack of customer service, lack of cars. I am a high rated user but haven’t seen any perks. I need a car next weekend but with my resent experiences, I might look at Enterprise or the one site where you rent cars from average owners
25 augusti 2026
Great service easy delivery and quick…
Great service easy delivery and quick turnaround time. Thank you
30 juni 2026
Rockstar Location!
This team is always so amazing! Brooke has always been on point with any help and holds onto anything I may have left in the rental (which has been more than once 😬).
The Customer Service is on point even when there is a long line waiting.
They definitely need a ‘car wash runner’ so they can stay at the counter instead of running out to grab cars and bring them back.
13 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.