Hi, we booked another Alfa coach holiday using the York office, it was from the new Alfa brochure, infact it was so new it wasn't even on the system yet so a young lady called Ruby had to do it via t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The ladies at the branch in York are brilliant, they really go out of their way to make sure that your holiday is booked, they keep you informed and will check things on your behalf regarding outstand... Se mer
Wouldn’t arrange my holiday with anyone else.Very experienced ladies in the York branch Almost a pleasure to spend my £ with them Please note I am not from Yorkshire Lancastrian born and bred
On the 2 occasions we've visited the travel agents, first to book then to collect my tickets, everyone as been thoroughly warm and welcoming especially as im a nervous traveller. Very knowledgeable an... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
14 Low Ousegate, YO1 9QU, York, Storbritannien
- 01904 310007
4,9
Utmärkt
908 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rebecca and Sophia friendly and informative
Rebecca and Sophia friendly, informative and dependable
29 augusti 2026
The ladies at the branch in York are…
The ladies at the branch in York are brilliant, they really go out of their way to make sure that your holiday is booked, they keep you informed and will check things on your behalf regarding outstanding issues. Totally recommend Hayes
16 augusti 2026
Once again dealing with ruby wos such…
Once again dealing with ruby wos such an easy experience so helpful and very cheerful. Would recommend to anyone
29 augusti 2026
Very helpful staff.
Hi, we booked another Alfa coach holiday using the York office, it was from the new Alfa brochure, infact it was so new it wasn't even on the system yet so a young lady called Ruby had to do it via the phone, but no problem for them, they are always ready to help,
Thanks again Hays Travel
27 augusti 2026
Wouldn’t arrange my holiday with anyone…
Wouldn’t arrange my holiday with anyone else.Very experienced ladies in the York branch
Almost a pleasure to spend my £ with them Please note I am not from Yorkshire Lancastrian born and bred
23 augusti 2026
Booked a holiday through Ruby at Hays…
Booked a holiday through Ruby at Hays travel York she was so helpful and new exactly what holiday and hotel I was after truly amazing. Well done Ruby and thank you.
Dave
22 augusti 2026
Relaxed,certainly not rushed…
From the start of the booking process Ruby was very helpful but not pushing any way.
19 augusti 2026
Brilliant as usual
Brilliant as usual. Asked for a certain place and hotel and it was sorted. No problem. Staff are like family. Great service.
15 augusti 2026
All roubnd great service
As ever, great service from simple package holidays to complicated bespoke tours. Staff always there to help.
13 augusti 2026
The best place to book your holiday
Rebecca, Molly and the team were brilliant as always when we booked our latest holiday. They are very knowledgeable and great to deal with ❤️
4 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Cara at York Hayes travel was very…
Cara at York Hayes travel was very helpful and went through all our holiday requirements.
9 augusti 2026
Svar från Hays Travel - York
Thank you so much for the lovely feedback
Excellent service as usual from Rebecca…
Excellent service as usual from Rebecca wouldn’t go anywhere else
8 augusti 2026
Svar från Hays Travel - York
Thank you so much for the lovely feedback
The staff are always warm and…
The staff are always warm and welcoming. They are knowledgeable about the holidays and go that extra mile to find out if there's something they don't know. Would recommend.
6 augusti 2026
Svar från Hays Travel - York
Thank you so much for the lovely feedback
My friend and I booked a holiday to…
My friend and I booked a holiday to Gran Canaria in November. She's just lost her husband and wants to get away. She's never been abroad before or on a plane so it will be a new experience for her. Rebecca was brilliant and really helped us with our choices.
28 juli 2026
Svar från Hays Travel - York
Thank you so much for the lovely feedback
I wasn't asked to take a seat
I wasn't asked to take a seat. All I wanted was a travel voucher for a present for someone. The process took a long time. I was asked for a lot of personal information. The receipt was three pages long. Totally a receipt for someone booking a holiday. And now I am getting emails from you which I don't want.
31 juli 2026
Svar från Hays Travel - York
Hi Marilyn, apologies if you wasn't asked to take a seat when visiting the store yesterday, I can only apologise. Unfortunately that is company process when buying a gift voucher and we do need to take your details in order to process through our system. I will remove you from our mailing list so you wont get any further emails many thanks for taking the time to send your review.
Excellent service
Excellent service. Nothing is too much trouble. Would never go anywhere else
29 juli 2026
Svar från Hays Travel - York
Thank you so much for the lovely feedback
Svar från Hays Travel - York
you are too kind thank you
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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