I received exceptional service from Hannah at Totnes. She went to considerable lengths with my initial plan for a trip to Canada ; when that fell through (no fault of hers) she displayed an equally fr... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We received a friendly welcome, were attended to immediately and all our initial enquiries were answered. We declined a follow up call from them and this was respected. We went away to consider our ch... Se mer
Företaget har svarat
We went to Hays Travel, Totnes, to discuss a possible holiday abroad. Danielle was extremely helpful. we had curtain requirements as we wanted a local airport and also a quiet destination. After a sho... Se mer
Företaget har svarat
Russell & Danielle (Totnes Branch) were extremely helpful in helping us to choose our second Cruise with Hays Travel. They went through several options which was really helpful when it came to decidin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
68 Fore Street, TQ9 5RU, Totnes, Storbritannien
- 01803 865012
4,9
Utmärkt
236 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Totnes
Thank you for your kind words Andy! It is always a pleasure to be able to help you with your holidays!
Kind regards,
Hays Travel Totnes :)
exceptional service, Hannah at Totnes
I received exceptional service from Hannah at Totnes. She went to considerable lengths with my initial plan for a trip to Canada ; when that fell through (no fault of hers) she displayed an equally friendly, professional approach in assisting my trip to Spain, which is now confirmed.
24 augusti 2026
Svar från Hays Travel - Totnes
Robert Harrison,
Thank you so much for your wonderful feedback! We are delighted to hear that our colleague went to such lengths to assist you with your travel plans, and we're so pleased that your trip to Spain is now confirmed. We appreciate your kind words.
Kind Regards
Hays Travel Totnes
Svar från Hays Travel - Totnes
Maggie Peters ,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our service and staff, and that you were happy with the result.
Kind Regards
Hays Travel Totnes
Russ at Hay's Travel is a star!
Russ displayed extraordinary patience with our various communications, included constant destination changes, types of holiday etc etc. The service we received was nothing less than friendly, efficient, professional and courteous.
The booking process was handled speedily and efficiently. We were very pleased with the service we received and would have no hesitation in recommending Hay's Travel in Totnes, Devon.
2 augusti 2026
Svar från Hays Travel - Totnes
customer,
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with us and that our team was able to assist you so effectively. We truly appreciate your recommendation!
Kind Regards
Hays Travel Totnes
Friendly and efficient
We received a friendly welcome, were attended to immediately and all our initial enquiries were answered. We declined a follow up call from them and this was respected. We went away to consider our choices including other companies. We phoned the following day with a few questions which were answered and emailed very quickly. We decided to book and that was dealt with efficiently.
31 juli 2026
Svar från Hays Travel - Totnes
Alison Marshall,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service friendly and efficient, from your initial enquiries to the final booking. We appreciate you choosing us and hope you have a fantastic trip!
Kind Regards
Hays Travel Totnes
The staff couldn't be more helpful i…
The staff couldn't be more helpful i wouldn't book a holiday any were else.
24 juli 2026
Svar från Hays Travel - Totnes
Richard,
Thank you for your wonderful review! We are so pleased to hear that our staff were so helpful and that you wouldn't book anywhere else.
Kind Regards
Hays Travel Totnes
Hays travel offer professional friendly adivice & ongoing support every time
Given plenty of time and consideration of our particular requirements
Extremely helpful assistants Hannah & Danielle in Totnes branch yesterday
25 juli 2026
Svar från Hays Travel - Totnes
Pamela,
Thank you for your fantastic feedback! We are so pleased to hear that our team provided such helpful assistance and considered your requirements.
Kind Regards
Hays Travel Totnes
Kind, calm and knowledgeable
The adviser I spoke to was kind, patient and knowledgeable. He was very calm, even when I couldn't make up my mind. This made the experience stress-free for me. Thank you!
21 juli 2026
Svar från Hays Travel - Totnes
Kate Hirons,
Thank you for your wonderful feedback! We are so pleased to hear that your experience with us was stress-free and that our team member was able to assist you so effectively. We truly appreciate your kind words.
Kind Regards
Hays Travel Totnes
Good service
Russell is extremely helpful and works very hard to achieve one's expectations.
2 juli 2026
Svar från Hays Travel - Totnes
Good Afternoon Philippa
Thank you so much for taking the time to leave me such an amazing review
I hope you have an amazing holiday to the Canary Islands and i cannot wait to hear all about it on your return
Russ :) :)
helpful & efficient with booking…
helpful & efficient with booking airline tickets thankyou
14 juni 2026
Svar från Hays Travel - Totnes
Julie,
Thank you for taking the time to leave this wonderful feedback. We are so pleased to hear that we were able to assist you efficiently with your airline tickets.
Kind Regards
Hays Travel
great
Hays Travel provided a great service, finding and booking a trip to France: it was speedy, simple, and came in cheaper than what I could book myself.
Danielle was great - thanks.
I would highly recommend Hays
19 juni 2026
Svar från Hays Travel - Totnes
Good Afternoon Graham
Thank you for taking the time to leave us such a great review
We look forward to hearing all about your holiday when you get back
Best Regards
Russ
Hays Travel Totnes
Very helpful to novice travellers
19 juni 2026
Svar från Hays Travel - Totnes
MrsElf,
We're glad we could assist you. We appreciate your kind words.
Kind Regards
Hays Travel Totnes
The whole experience.
14 juni 2026
Svar från Hays Travel - Totnes
Good Morning
Thankyou for taking the time to leave us such an amazing review.
We are so happy to hear you had such a great experience in store
Best Regards
Russ
Always excellent friendly service…
Always excellent friendly service wouldn’t go anywhere else
7 juni 2026
Svar från Hays Travel - Totnes
Mr H And Mrs S Cattell,
We are so pleased to hear you appreciate our friendly service. Thank you for your loyalty!
Kind Regards
Russ and the team
Hays Travel Totnes
Cruise booking
Made to feel at ease and information was provided as requested. The whole process of booking our cruise was easy and informative. Would recommend.
6 juni 2026
Svar från Hays Travel - Totnes
Eric Armstrong,
We are so pleased to hear about your positive booking experience. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Russ and the team
Hays Travel Totnes
Very helpful and patient advisors
28 maj 2026
Svar från Hays Travel - Totnes
Good Morning Kate,
Thank you for your review. It was a pleasure to book your cruise for you.
Kind regards,
Danielle
Very helpful and informative.
20 maj 2026
Svar från Hays Travel - Totnes
Carole,
We are so pleased to hear this. Thank you for your kind words and positive feedback.
Kind Regards
Hays Travel
Helpful &informative advice
Helpful &informative advice. Good communication and follow up.
16 maj 2026
Svar från Hays Travel - Totnes
customer,
We appreciate your kind words. We're glad we could assist you.
Kind Regards
Hays Travel Totnes
The staff were extremely helpful
The staff were extremely helpful. Im delighted with the 2 holidays l have booked. I will use Hays again.
30 april 2026
Svar från Hays Travel - Totnes
Susan Murphy,
We're so happy to hear that our staff were helpful and that you are delighted with the holidays you booked .
Best Regards
Russ
Svar från Hays Travel - Totnes
Thank You so much for taking the time to leave us such a great review, We all hope you have an amazing holiday and cannot wait to hear about it when you come home
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.