Excellent service has always, the staff are really helpful. Couldn’t ask for more. Always contacted two weeks before our holiday, print of our paperwork so really happy. Until the next time thank you... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brandon at Hays northfield branch ,yet again went out of his way to spend time looking for the right holiday for us because I have some mobility difficulties, and he yet again found us the perfect ho... Se mer
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I wanted to go on safari but wasn’t quite sure on how to go around booking it. Contacted Hays to get some different options, Megan was amazing and helped me book my dream holiday!! She gave me so many... Se mer
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Trenaye is always friendly and efficient, so makes the whole process so easy. We booked a holiday to Lanzarote in Jan 27, and she is investigating various cruise options either around the UK, or Norwa... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
5 Church Road, B31 2JZ, Northfield, Storbritannien
- 01213146247
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had help from the Hays team to get a…
We had help from the Hays team to get a good hotel and location.
25 augusti 2026
Svar från Hays Travel - Northfield
Thank you Mr lorimer, for your lovely review, we much appreciate your feedback and look forward to serving you again in the future :)
Many Thanks
Hays Travel Northfield
Svar från Hays Travel - Northfield
Thank you Mrs Jeacock, for taking the time to leave us a kind review, we are very happy Brandon was able to get you booked and you were happy with your service.
Many Thanks
Hays Travel Northfield
Excellent service has always
Excellent service has always, the staff are really helpful. Couldn’t ask for more. Always contacted two weeks before our holiday, print of our paperwork so really happy. Until the next time thank you so much.
31 augusti 2026
Svar från Hays Travel - Northfield
Kelvin
Thank you for your fantastic 5-star review! We are so pleased to hear that you consistently receive excellent service and that our team is always helpful. We look forward to assisting you with your next holiday!
Kind Regards
Hays Travel Northfield
Welcoming and Helpful Staff for Best Price Holiday
Very welcoming and helpful staff who know exactly what you want and how to get it at the best price and make the process so easy and reassuring.
21 augusti 2026
Svar från Hays Travel - Northfield
Dawn
Thank you for your wonderful feedback! We are so pleased to hear that our staff made your experience easy and reassuring. We truly appreciate your kind words.
Kind Regards
Hays Travel Northfield
Great experience!
Great experience!! ,went in to find a last minute holiday and Lisa did us proud, always exemplary service 5 Stars.
23 augusti 2026
Svar från Hays Travel - Northfield
Errol
We're so happy to hear we could help you find a last-minute holiday and provide exemplary service! Thank you for your wonderful feedback.
Kind Regards
Hays Travel Northfield
It is the service that the staff…
It is the service that the staff provide… and very helpful
30 augusti 2026
Svar från Hays Travel - Northfield
Carol
Thank you so much for your wonderful feedback! We are delighted to hear that our staff provided such great service. We truly appreciate your kind words.
Kind Regards
Hays Travel Northfield
Brandon at Hays northfield branch ,yet…
Brandon at Hays northfield branch ,yet again went out of his way to spend time looking for the right holiday for us because I have some mobility difficulties, and he yet again found us the perfect hotel and resort for our upcoming vacation. We can't not thank him and all the Hays staff enough
30 augusti 2026
Svar från Hays Travel - Northfield
Thank you for leaving such a lovely review Michelle, it is always a pleasure for me to help with your holidays, I look forward to helping with many more trips in future.
Many thanks
Brandon
Svar från Hays Travel - Northfield
Thank you for you review. Glad Lisa was able yo get you booked to Zante. Many Thanks Trenaye
Svar från Hays Travel - Northfield
Thank you for your lovely review, Glad Suzanne was able to get you booked on your flight to New York. Many Thanks Trenaye
Sue from the Northfield branch found…
Sue from the Northfield branch found our holiday , lovely mannered and explained everything to us, made us feel really welcome.
26 augusti 2026
Svar från Hays Travel - Northfield
Mark...
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member at the Northfield branch provided such excellent service and made you feel so welcome while finding your holiday.
Kind Regards
Hays Travel Northfield
Helped us identify where to go from a…
Helped us identify where to go from a number of ideas. Staff friendly and approachable.
26 augusti 2026
Svar från Hays Travel - Northfield
Thank you Mrs Ralph for your kind review, we much appreciate the feedback and are really happy you were satisfied with our service.
Many Thanks
Hays Travel Northfield
Harry was very knowledgeable and…
Harry was very knowledgeable and helpful. Found exactly what we wanted at the best price.
26 augusti 2026
Svar från Hays Travel - Northfield
Katie
Thank you for your wonderful feedback! We are so pleased to hear that Harry was able to help you find exactly what you were looking for at a great price.
Kind Regards
Hays Travel Northfield
Good fast efficient service with a…
Good fast efficient service with a friendly smile, I could of booked the holiday on the jet2 website but it's much easier to use Hayes travel for someone over 70 and call me old fashioned but I do like an paper copy of the booking 😀
25 augusti 2026
Svar från Hays Travel - Northfield
Kenneth,
Thank you for your wonderful review! We're so pleased to hear you found our service efficient and friendly. We understand the preference for a personal touch and a paper copy, it's nice to have a tangible booking confirmation
Kind Regards
Hays Travel Northfield
Megan’s amazing !!!
I wanted to go on safari but wasn’t quite sure on how to go around booking it. Contacted Hays to get some different options, Megan was amazing and helped me book my dream holiday!! She gave me so many different options with different experiences and different prices. Really appreciate all the help she gave me!!
15 augusti 2026
Svar från Hays Travel - Northfield
Thank you so much for your amazing review. So glad Megan was able to book your dream holiday. Many Thanks Trenaye
Quick and easy
On arrival, Suzanne put us at ease and was very helpful and patient while we made up our minds as to what we needed, she then made the whole process of booking easy. 10/10.
Mrs J Ellis
21 augusti 2026
Svar från Hays Travel - Northfield
Josephine, Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was helpful and patient in booking your holiday. We hope you have a fantastic time.
Kind Regards Emma
Great Booking a Holiday Experience
Another great experience in booking a holiday at Hays Northfield Megan got the holiday with Jet2 what we wanted and explained all the necessary details of the booking and the holiday and printed off all the information. Very pleased and we will continue to use Hays at Northfield
20 augusti 2026
Svar från Hays Travel - Northfield
Keith
Thank you for your wonderful feedback! We are so pleased to hear you had another positive experience and that we could assist you with your holiday booking. We look forward to seeing you again to help with more.
Kind Regards
Hays Travel Northfield
Svar från Hays Travel - Northfield
John
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be friendly and happy. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Northfield
Megan who looked after us in helping to…
Megan who looked after us in helping to choose our holiday was nothing short of excellent.
My wife to be kind is at the least difficult?
So the holidays we looked at and the care was shown was very kind.
19 augusti 2026
Svar från Hays Travel - Northfield
Brian
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that our colleague was able to assist you so kindly in choosing your holiday.
Kind Regards
Hays Travel Northfield
Excellent customer service
I visited the branch in Northfield, Birmingham with a very specific plan of the holiday requirements. The agent there spent ages trying to match my plan but there was nothing available. He then found a number of excellent other options, one of which exceeded my expectations and this was booked. Well pleased!
16 augusti 2026
Svar från Hays Travel - Northfield
Andy
Thank you for your wonderful feedback! It was my personal pleasure to have helped with your holiday booking. I'm so glad you're pleased with what we booked. I hope I can help with more holidays in future.
Kind Regards
Brandon
Hays Travel Northfield
Staff are always helpful and know…
Staff are always helpful and know exactly what I want, pleasant and understanding. Always use Hays in Northfield
17 augusti 2026
Svar från Hays Travel - Northfield
Thank you Susan for your lovely review. Glad Jess was able to get you booked again to Lanzarote. Many Thanks Trenaye
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