Hays Travel - NHS Omdömen 

Samantha Simpson (sales associate) was amazing!! together we booked an amazing get away for my 25th Wedding anniversary.

Couldn't fault her at all !!

Terrific communication, worked really well with holiday requests and thought of everything. Samantha is a star.

I just wanted to leave a review to recognise the exceptional service Samantha Simpson has provided. I honestly don’t know how she managed to stay so patient with the number of times my sister and I changed our minds about holiday destinations and travel dates – she truly deserves a medal!

From start to finish, Sam was incredibly professional, friendly, patient and helpful. Nothing was ever too much trouble, , and she made what could have been a stressful experience so much easier and found us the perfect holiday.

Sam is an absolute credit to her team, and we genuinely can’t thank her enough for everything she has done. We are so excited for our holiday, and that’s all thanks to her hard work and dedication.

If you’re looking to book a holiday, I couldn’t recommend Samantha highly enough. She has provided outstanding customer service from beginning to end, and we will definitely be booking with her again in the future. Thank you so much, Sam!

Yours sincerely,

Two very happy customers, katie and Louise x

Georgina was so helpful. It made the process so much easier. Salary sacrifice is such a great way to make holidays affordable. Looking forward to our holiday without it breaking the bank! Thanks

Emmie was very helpful and patient with all my queries

Quick and easy communication, Sam listened to what I wanted and got back to me quickly with all the available options. She then followed up timely and got everything booked for me. I'm so happy and would recommend to anyone and everyone.

helpful, friendly and trustworthy. Answered all my questions.

Samantha from the salary sacrifice team was brilliant and went above and beyond.

It was hassle free.

Excellent service with Samantha Simpson quick and efficient

I was contacted very quickly by Samantha to help me arrange my holiday using salary sacrifice. She took the time to introduce herself and explain the process and then listened to my requirements. She didn't try to upsell anything as I think she knew I had already a good idea of what I needed and that upselling may have prevented me from booking. Samantha got everything booked efficiently and quickly but ensured she found me the best deal and best flight times etc. I think the only thing I'd suggest improvement on is the documentation you recieve via email. It's not overly clear about check in processes, luggage etc. I wouldn't hesitate to book with Hays Travel again and would definitely recommend speaking to Samantha as she was excellent and efficient.

Samantha Simpson, the
Virtual Contact Centre Team Leader is amazing at finding the best holidays for us. She's helped us find our last 3 holidays and they have always been brilliant :)

Samantha our agent was excellent, very helpful and knowledgeable. She took the time to help us find a holiday tailored to our family and within budget.

Samkantha was really helpful and did all the hard work

My agent Samantha was excellent.she made sure to stick to the plan we discussed and kept everything within my budget. She also provided a great range of well-thought-out suggestions. Her professionalism and attention to detail made the whole process smooth and stress-free.

Easy and smooth process

Sam was very helpful and prompt with booking my trip. I would definitely use and recommend Hays travel.

Amazing service, Samantha was very knowledgeable and really good - she is an asset to your team. I will definitely be using Hays again

This is the 2nd year that I have booked a holiday with Samantha Simpson and both times she has been courteous, very friendly, easy to communicate with and has made my booking experience a positive one