To my surprise there was Susan Cranston sitting at a desk out of retirement. She must have known I was coming as I always book last minute . The original Jet2 holiday was now full so Susan as per usua... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Agent very attentive and polite. Listened to what we wanted and put together two separate packages. Gave hints and tips on Krakow as she had visited there herself recently.
Booked holiday with Liam. Very helpful, polite and knowledgeable. The booking process was very quick and easy. Have booked with Hays Newcastle before and will definitely use these again.
So helpful. Jordan went above and beyond. Always patient and happy. Always book my holidays at hays travel All other staff are friendly as well. Always say hello Pleasure to go in the shop
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
5 Ridley Place, NE1 8JQ, Newcastle, Storbritannien
- 0191 2221400
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beth was fantastic as always
Beth was fantastic as always, put together exactly what we were looking for! Thank you :)
30 augusti 2026
Nice holiday disgusting insurance
Fantastic just wouldn’t go with you for insurance paid 100 for two wasn’t even for the year and they wanted more money shocking
7 juni 2026
Second time cruisers
Really nice service. Very happy with our choice and the way it was handled. Second time they’ve booked a cruise for us! Tanya is really lovely and super helpful!
28 augusti 2026
So helpful
So helpful. Jordan went above and beyond.
Always patient and happy. Always book my holidays at hays travel
All other staff are friendly as well. Always say hello
Pleasure to go in the shop
27 augusti 2026
Great staff
27 augusti 2026
Lovely customer service
Lovely customer service, nothing is ever too much trouble and you don't feel rushed .
Written by Kerry
26 augusti 2026
Staff are helpful
Staff are helpful, know their stuff and do their best to deliver your requirement.
26 augusti 2026
Agent very attentive and polite
Agent very attentive and polite. Listened to what we wanted and put together two separate packages. Gave hints and tips on Krakow as she had visited there herself recently.
14 augusti 2026
As always the staff are so lovely
As always the staff are so lovely. They are friendly helpful and very patient. Its always a pleasure to go in and book a holiday
21 augusti 2026
All the staff in Newcastle store very…
All the staff in Newcastle store very friendly and helpful ..
13 augusti 2026
Nice and easy booking
Booked holiday with Liam. Very helpful, polite and knowledgeable. The booking process was very quick and easy. Have booked with Hays Newcastle before and will definitely use these again.
19 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
To my surprise there was Susan Cranston…
To my surprise there was Susan Cranston sitting at a desk out of retirement. She must have known I was coming as I always book last minute . The original Jet2 holiday was now full so Susan as per usual worked her magic to get my holiday back on track. I am very grateful as my ears would have been ringing for days with my partners screaming.
18 augusti 2026
Svar från Hays Travel - Newcastle
Ahh, it was lovely to see you too. Great to catch up and I know you will have a fab time :)
I booked a package holiday with…
I booked a package holiday with emerates holidays and although it was complicated going through the emerates service provider. Annabelle gave excellent service and I got all the paperwork and the email and the details of my holiday and I was pleased with my holiday package and Hayes travel and I would recommend them to anyone else who wanted to book a holiday
14 augusti 2026
excellent service
13 augusti 2026
Liam was extremely helpful
Liam was extremely helpful. He was able to find what we wanted very efficiently. All-in-all a good experience
13 augusti 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.