We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with. He found us 3 possibly holidays,... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us... Se mer
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I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but... Se mer
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I booked my holiday at the Lancaster Store with Tom, what amazing customer service, he listened to all my requests and there was a few...but managed to get exactly what I wanted, nothing was ever too... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
11 Cheapside, LA1 1LY, Lancaster, Storbritannien
- 01524889527
4,9
Utmärkt
720 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Lancaster
Thank you so much for the 5 star review and amazing comments about our Tom. We look forward to seeing you soon. The Lancaster team
I prefer to book via a Travel agent.
I prefer to book via a Travel agent as I'm a widow and feel more secure. I booked my first holiday away with Just You via Hays Travel, Lancaster. I was very nervous about organising everything, but they helped me and made it a lot less stressful. I've just booked my second holiday via Hays in Lancaster as I know I can trust them.
18 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the 5 star review and amazing comments about our Lancaster team. We love you booking with us and it is a pleasure to get you all booked.
No problems
We haven’t been away for many years and gave our travel advisor a long list of wants and very little budget, something nowhere else had been able to work with.
He found us 3 possibly holidays, we ruled out 2 so that left the perfect place and hotel.
Holiday, insurance and travel money all sorted in one place.
We have just had a lovely week holiday and will be using Hays again when we book our next.
13 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the lovely feedback. I am so pleased and excited that you had a great time away. Look forward in helping & arranging many more fabulous memory making trips away. Tom
Going the ectra mile for us.
Grest service and very helpful. Informative and great advice for our complete holiday.
23 augusti 2026
Svar från Hays Travel - Lancaster
Hello & thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away. Sure you will have a lovely time & look forward to arranging many more. Tom
The assistant was very good at…
The assistant was very good at answering my questions.
She was helpful at finding a hotel that suited.
15 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the 5 star review and wonderful comments. Really happy to help and get you booked on your holiday. We look forward to seeing you soon. Claire
A very pleasant and easy process
A very pleasant and easy process. Knowledgeable and very helpful staff. A very nice experience. I will definitely use Hays Travel again.
22 augusti 2026
Svar från Hays Travel - Lancaster
John Lee,
Thank you so much for your wonderful 5-star review! We are so pleased to hear that you had a very pleasant and easy experience with our knowledgeable and helpful staff. We look forward to assisting you again in the future!
Kind Regards
Lucy
Very helpful sorting out my Deep South…
Very helpful sorting out my Deep South American Adventures
15 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the 5 star review and really lovely comments. We are really happy to read that we were helpful, See you soon. Claire
Lucy at Lancaster was very helpful and…
Lucy at Lancaster was very helpful and couldn’t do enough for us.
21 augusti 2026
Svar från Hays Travel - Lancaster
C Nichol,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was very helpful and went above and beyond.
Kind Regards
Lancaster - Lucy
Always book with Hayes in Lancaster…
Always book with Hayes in Lancaster lovely staff and always helpful
18 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the 5 star review and amazing comments. We love you booking with us and it was a pleasure to get you booked again this time. Claire
Hays travel is one of the most helpfull…
Hays travel is one of the most helpfull friendly travel agents I know.
16 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the 5 star review and amazing comments about the team. We really do appreciate it. Claire
Clare the lady who helped us with our…
Clare the lady who helped us with our booking was great, she has booked cruises and holidays for us in the past and always goes the extra mile in a friendly but professional way
16 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the 5 star review about our Clare, we really do appreciate you taking the time to leave such lovely comments. It's brilliant, to see that Clare goes the extra mile and thank you so much. The Lancaster team
Helpful and friendly advice
We visited Lucy at Hays Lancaster several times before we booked our holiday. We changed our minds several times before we finally decided on Benidorm and she was extremely helpful and patient with us. She helped us with our travel insurance and money, and made everything do easy. We will definitejy book our next holiday with them!
26 juli 2026
Svar från Hays Travel - Lancaster
Thank you so much for your lovely review! It was honestly a pleasure helping you, and I’m really glad I could make everything nice and easy for you. Hope you have the best time in Benidorm, and I can’t wait to help you book your next holiday!
Lucy
Svar från Hays Travel - Lancaster
Thank you for the lovely review. It is a great pleasure in receiving comments. Look forward to arranging many more for you.
Very understanding of my needs and…
Very understanding of my needs and knowledgeable of resort i chose and a great price
10 augusti 2026
Svar från Hays Travel - Lancaster
Hello, Thank you so much for the lovely feedback & 5* review, very kind and always a pleasure in arranging your trips away & look forward to many more.. Tom
Demi was absolutely fantastic and a…
Demi was absolutely fantastic and a credit to your company
9 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review. Demi will be so pleased to read this after her little break. It is lovely to read how my team are doing and this is the icing on the cake. Thank you Tom
Always do their best .
1 augusti 2026
Svar från Hays Travel - Lancaster
Hey Stephen,
Thank you so much for popping in and your lovely review! I was so happy to get your holiday booked for you :) I hope you have an amazing time and can't wait to welcome you back into store in the future!
Christian :)
Staff always pleasant and helpful.
Staff always pleasant and helpful.
Could book direct or online but prefer the service of the staff.
6 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for your review, I'm so happy I could help, I hope you have great time, see you soon.
Demi
Very friendly & helpful.
21 juli 2026
Svar från Hays Travel - Lancaster
Thank you so much for the review, it was a pleasure in arranging your trip away. Hope we can arrange many more for you and be able to be as excited as you are for your trips away. Tom
I booked my holiday at the Lancaster…
I booked my holiday at the Lancaster Store with Tom, what amazing customer service, he listened to all my requests and there was a few...but managed to get exactly what I wanted, nothing was ever too much trouble and I can't wait to go away and celebrate my birthday with my kids...would definitely recommend booking your holiday through Hayes travel and if you're in Lancaster, definatley go and see Tom he's amazing
31 juli 2026
Svar från Hays Travel - Lancaster
Joanne,
We are so happy to hear you had such a wonderful experience booking your holiday with us! It's fantastic that our team member was able to perfectly accommodate all your requests, ensuring you got exactly what you wanted for your birthday celebration with your kids. We truly appreciate your kind words and recommendation.
Kind Regards
Hays Travel Lancaster & Tom
Staff are always polite and helpful and…
Staff are always polite and helpful and go out of their way to help.
2 augusti 2026
Svar från Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away. Christian
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