The assistant asked all the right questions, listened to replies and made the correct assessment of our needs. She was very pleasant, patient and helpful!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The lady who helped me find my holiday went above and beyond! I couldn't have asked for better service she is a credit to her workplace! I'll certainly be using hays again thanks to her
Företaget har svarat
We had no idea where we wanted to go and Lucy was very helpful in coming up with ideas and found something we were excited about in our price range quickly and we got it all booked and our travel insu... Se mer
Företaget har svarat
Logan was absolutely fantastic!! He went above and beyond helping us book our perfect holiday. He was very patient when we asked him questions or concerns and he put our minds at ease. We will defini... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
11 Cheapside, LA1 1LY, Lancaster, Storbritannien
- 01524889527
4,9
Utmärkt
684 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The assistant asked all the right…
The assistant asked all the right questions, listened to replies and made the correct assessment of our needs.
She was very pleasant, patient and helpful!
9 juli 2026
Svar från Hays Travel - Lancaster
Thank you so much for your review! I am so happy I was able to help. I look forward to assist you in the future!
Kind Regards
Demi
Svar från Hays Travel - Lancaster
Thank you so much for the kind feedback & 5* review was a pleasure in making the arrangements for you & to many more. Tom
Brilliant customer service Claire was…
Brilliant customer service Claire was amazing and very helpful
3 juli 2026
Svar från Hays Travel - Lancaster
Thank you for your review ! We are so happy we can help.
The lady who helped me find my holiday…
The lady who helped me find my holiday went above and beyond! I couldn't have asked for better service she is a credit to her workplace! I'll certainly be using hays again thanks to her
3 juli 2026
Svar från Hays Travel - Lancaster
Thank you so much for the lovely feedback & 5* review. Was a pleasure in arranging the trip for you. Look forward to many more & hearing all about the booked one on your return. Claire
Friendly and efficient
Lucy was excellent in organising our holiday, especially as we had to organise airport assistance and on board baggage for specific medicines.
25 juni 2026
Svar från Hays Travel - Lancaster
Thank you for your lovely review !! I'm so glad i could help you with this holiday and i hope you have a great time.
Lucy
Svar från Hays Travel - Lancaster
Thank you so much for the lovely feedback, always a pleasure in arranging the holidays :-) Tom
We had no idea where we wanted to go…
We had no idea where we wanted to go and Lucy was very helpful in coming up with ideas and found something we were excited about in our price range quickly and we got it all booked and our travel insurance sorted too.
30 juni 2026
Svar från Hays Travel - Lancaster
Thank you so much for the lovely feedback and 5* review. Was such a pleasure in arranging the holiday for you & look forward to many more. Lucy
Tom at Hays Travel Lancaster is very…
Tom at Hays Travel Lancaster is very knowledgeable about the holiday l had chosen and booked it with no problems.
28 juni 2026
Svar från Hays Travel - Lancaster
Hello, Thank you so much for the lovely feedback. It was a pleasure in arranging the trip for you and look forward to hearing all about it on your return. Tom
Good service
This is the second holiday Lucy has booked for me. She is consistently attentive and listens to my holiday requirements . I am very happy with the deal she has found. Lucy is very organised and patient. A good experience all round.
22 juni 2026
Svar från Hays Travel - Lancaster
Thank you for your kind words and 5 star review ! it was a pleasure to assist you with your holidays and i hope i can help with more in the future.
Lucy
Svar från Hays Travel - Lancaster
Thank you so much for your feedback, we appreciate it , I'm so glad I could book your holiday for you.
Kind Regards
Demi
Tom was more than helpful
Tom was more than helpful. He is informative. Friendly and very efficient. Fantastic work x
12 juni 2026
Svar från Hays Travel - Lancaster
We are so pleased to hear such wonderful feedback. We appreciate you sharing your positive experience with us.
Kind Regards
Hays Travel
Great last minute deal! I’d been searching for a last minute…
I’d been searching for a last minute river cruise but struggling to find what I wanted at a price I wanted. Tom at Hays in Lancaster found me a fantastic desk and sorted an airport hotel. He was great and obviously very knowledgeable and professional. Thank you!
2 juni 2026
Svar från Hays Travel - Lancaster
Thank you you so much for the lovely feedback & 5* review, was a pleasure in arranging the trip away for you & look forward to hearing all about it on your return. Hope you are having a great time away. Tom
Svar från Hays Travel - Lancaster
We're so pleased you found our service helpful and efficient. Thank you for your kind feedback!
Kind Regards
Hays Travel
Svar från Hays Travel - Lancaster
Thank you so much for your feedback. I am so happy to hear I could help you.
Kind Regards
Demi
Tom was amazing he checked lots of…
Tom was amazing he checked lots of hotels flights transfers for about 4 weeks without any trouble we finally got a fab holiday out of it thanks tom
3 juni 2026
Svar från Hays Travel - Lancaster
We're so happy to hear we could help you find a fantastic holiday! We appreciate your kind words and positive feedback.
Kind Regards,
Hays Travel Lancaster
Tom in Lancaster branch was very…
Tom in Lancaster branch was very helpful and nothing was too much trouble
31 maj 2026
Svar från Hays Travel - Lancaster
Hello, Thank you so much for the lovely feedback & 5* review, was a pleasure in helping and arranging your trip away. Looks a lovely itinerary and look forward to hearing all about it on your return. Tom
Svar från Hays Travel - Lancaster
Thankyou so much for the lovely feedback & 5* review. Was a pleasure in arranging your trip away and look forward to many more. Logan
Always book with Hays Tom was so…
Always book with Hays Tom was so helpful and found my friend and me a holiday to suit our budget
24 maj 2026
Svar från Hays Travel - Lancaster
Thank you for the lovely review & 5*, it is always a pleasure in finding your fabulous holidays and love hearing about them when your come back home. Look forward to arranging many more. Tom
Very helpful & polite
16 maj 2026
Svar från Hays Travel - Lancaster
Thank you for your lovely review! It was a pleasure to arrange this holiday for you. I hope you have a great holiday and hope to help with more in the future.
Demi
As always Tom was so helpful and found…
As always Tom was so helpful and found us just what we wanted always a great experience would not go anywhere else
23 maj 2026
Svar från Hays Travel - Lancaster
Thank you so much for the lovely feedback, always a pleasure in arranging your holidays away & brightens my day. Look forward to arranging many more. Take Care... Tom
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