It was so easy working with Cas when talking about our holiday with friends she went through loads of different hotels and holidays till we found 3 to choose from & show our friends we had no trouble... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Caz and all the staff at Hays Travel Hempstead Valley are exceptional. Really helpful, friendly and go above and beyond to ensure the booking process etc runs smoothly. We always go to Hempstead Valle... Se mer
Företaget har svarat
We travel to the Hempstead Valley Hays as we know we get great customer service in there and come out with the best holiday. Fleur was lovely and had a great experience with Emma also in the past
Företaget har svarat
Nikki was extremely helpful and professional. Her knowledge of the holiday in general and of the ship etc helped us decide that this was the right holiday for us. Also she kept us informed every step... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Hempstead Valley Shopping Centre, Unit 39, ME7 3PD, Hempstead Valley, Storbritannien
- 01634914113
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As always
As always, Maria was friendly, efficient, helpful and very patient and met our requirements perfectly.
6 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The advisor was very helpful as have…
The advisor was very helpful as have been in the past
5 augusti 2026
Svar från Hays Travel - Hempstead Valley
Thank you for your fantastic 5-star review! We are so pleased to hear that our advisor was very helpful, as they have been in the past. Your feedback is greatly appreciated. We hope you have a lovely holiday :) - Charlotte
Staff was thorough and went through all…
Staff was thorough and went through all issues we were concerned about and put our minds at ease.
29 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was thorough and able to address all your concerns, putting your mind at ease. We hope you have a lovely holiday :) - Charlotte
Next week away
It was so easy working with Cas when talking about our holiday with friends she went through loads of different hotels and holidays till we found 3 to choose from & show our friends we had no trouble booking on our next visit on 3/8/26. All staff are so helpful Will be using Hays Travel for our next year’s holiday no problem
29 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful 5-star review! We are so pleased to hear that Caz made the process of finding your holiday so easy and that all our staff were helpful. We truly appreciate your kind words and look forward to assisting you with your next holiday. :) -Charlotte
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was professional and that everything was efficient during your experience with us.
We hope you have a lovely holiday :) - Sophia
We travel to the Hempstead Valley Hays…
We travel to the Hempstead Valley Hays as we know we get great customer service in there and come out with the best holiday. Fleur was lovely and had a great experience with Emma also in the past
3 augusti 2026
Svar från Hays Travel - Hempstead Valley
Cherie,
Thank you for your fantastic review! We are so pleased to hear you consistently receive great customer service and come away with the best holiday. We appreciate your kind words about our team.
Jo :-)
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was great and that everything was good during your experience with us.
We hope you have a lovely holiday :) - Charlotte
Very professional
Very professional, friendly and helpful, answered all our questions and found us a cracking holiday at a good price, would fully recommend
2 augusti 2026
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that our team was professional, friendly, and helpful in finding you a great holiday at a good price.
We hope you have a lovely holiday :) - Charlotte
Went in Hempstead store 1st aug
Went in Hempstead store 1st aug, saw Emma, she really put herself out to find some where in Cyprus to suit our needs, wasn’t able to come up with anything in store, when I contacted her in the afternoon she gave some options and found the flight times we were after, we have now booked with her, I was so impressed with her she was friendly and knew what she was doing, thank you Emma
2 augusti 2026
Svar från Hays Travel - Hempstead Valley
Thank you for sharing your wonderful experience. It's fantastic to hear that our team member was so helpful and dedicated to finding the perfect options for your trip, even when it took a bit more searching. We're delighted that you felt well looked after and found the ideal flight times. We hope you have a fantastic holiday!
We hope you have a lovely holiday :) - Charlotte
Went in to enquire
Went in to enquire, came out with one booked and further details pending.
1 augusti 2026
Svar från Hays Travel - Hempstead Valley
We're delighted to hear that your visit was so productive and that you found what you were looking for. We appreciate your positive feedback!
We hope you have a lovely holiday :) - Charlotte
Great service again from Emma Mills
Emma was fantastic again yesterday,always taking time to research holidays for me & to give me options,she’s always so helpful 10/10
31 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you so much for your wonderful feedback! We are delighted to hear that our team member made such a positive impression. We truly appreciate your kind words.
We hope you have a lovely holiday :) - Charlotte
Sophia was brilliant very caring…
Sophia was brilliant very caring helpful and understanding she went above and beyond amazing customer service
30 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you so much for your wonderful feedback! We are delighted to hear that our team member made such a positive impression. We truly appreciate your kind words.
We hope you have a lovely holiday :) - Charlotte
Outstanding service
Caz and all the staff at Hays Travel Hempstead Valley are exceptional. Really helpful, friendly and go above and beyond to ensure the booking process etc runs smoothly. We always go to Hempstead Valley branch as we cannot fault the service. Thank you Caz and all the Hempstead Valley team
24 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service friendly, quick, and efficient. We appreciate your kind words.
We hope you have a lovely holiday :) - Charlotte
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service friendly, quick, and efficient. We appreciate your kind words.
We hope you have a lovely holiday :) - Charlotte
Good experience
The patience that Emma showed us and her knowledge would certainly make us us Hayes again . Thank you.
23 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you so much for your wonderful feedback! We are delighted to hear that our team member's patience and knowledge made such a positive impression. We truly appreciate your kind words.
We hope you have a lovely holiday :) - Charlotte
Nikki was extremely helpful and…
Nikki was extremely helpful and professional. Her knowledge of the holiday in general and of the ship etc helped us decide that this was the right holiday for us. Also she kept us informed every step of the way
21 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you in finding the perfect holiday. We appreciate your kind words.
We hope you have a lovely holiday :) - Charlotte
Svar från Hays Travel - Hempstead Valley
Thank you for taking the time to leave such a kind review. We are so pleased to hear that Nicki was very helpful. We hope you have a lovely holiday :) - Charlotte
Booked holidays with (Fleur)…
The young lady who served us (Fleur) was outstanding. Extremely knowledgeable and pleasant disposition.
Nothing was too much trouble
A credit to your company
26 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that Fleur provided such an excellent experience. We appreciate you taking the time to share your positive comments.
We hope you have a lovely holiday :)- Charlotte
The staff member I spoke excellent
The staff member I spoke to was able to answer my questions and found out all the info we needed. Very pleasant and courteous. Everything covered well by Hays Travel
21 juli 2026
Svar från Hays Travel - Hempstead Valley
Thank you for your wonderful feedback! We are so pleased to hear that our team member was able to answer all your questions and provide such pleasant and courteous service. We appreciate your kind words. We hope you have a lovely holiday :)- Charlotte
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