Holly was very helpful, taking our original plan and offering alternative solutions. We already had a cruise booked and Holly was able to tailor our holiday to fit round it. Following a number of ch... Se mer
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lauren at Hays Travel in Hassocks was fantastic throughout. We wanted to go to Italy at quite short notice and Lauren helped us find packages with flights and hotels to choose from. At one point we ch... Se mer
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Very friendly, professional and knowledgeable. Did not feel rushed despite looking at various options. Came back and booked holiday based on customer support gave me the confidence I was making the ri... Se mer
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Very helpful and managed to get us a last minute holiday booking and upgrade our room.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
11 Keymer Road, BN6 8AD, Hassocks, Storbritannien
- 01273 844848
4,8
Utmärkt
155 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and managed to get us a…
Very helpful and managed to get us a last minute holiday booking and upgrade our room.
10 juli 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Holly was absolutely brilliant
Holly was absolutely brilliant. Reducing what would take me three hours to ten minutes. I gave her the brief and she delivered. Thank you
23 juni 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
We have used Hayes before always a…
We have used Hayes before always a professional and friendly team I booked a coach holiday with Holly and really looking forward to in August
20 juni 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Very friendly
Very friendly, professional and knowledgeable. Did not feel rushed despite looking at various options. Came back and booked holiday based on customer support gave me the confidence I was making the right decision.
19 juni 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Never had a bad experience
Never had a bad experience booking with Hays in Hassocks, staff always go the extra mile leading up to actually booking a trip and continue the same level of service and help after booking.
12 juni 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Holly very helpful booked our flights…
Holly very helpful booked our flights and saved us a fortune. Brilliant.
6 juni 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
I had a really good experience with…Kelly
I had a really good experience with Kelly at Hays Travel. Found a lovely holiday at great prices and will be back to book some more. Many thanks
12 mars 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Efficient and friendly
Holly was very helpful, taking our original plan and offering alternative solutions. We already had a cruise booked and Holly was able to tailor our holiday to fit round it. Following a number of changes that we asked for, Holly proposed a new itinerary that worked well for us.
Highly recommend using Hays in Hassocks for travel planning.
1 mars 2026
Svar från Hays Travel - Hassocks
Thank you for your kind words!
i was stranded in vietnam and couldn’t…
i was stranded in vietnam and couldn’t book a flight home, hays were very helpful and kind and managed to get me home safe!
1 mars 2026
Svar från Hays Travel - Hassocks
Thank you for your kind words Freddie, we are glad we could help and got back home safe!
Helpful, charming and no pressure
Lauren at Hays Travel in Hassocks was fantastic throughout. We wanted to go to Italy at quite short notice and Lauren helped us find packages with flights and hotels to choose from. At one point we changed our minds and thought we might not go, but then changed back to wanting to go. Lauren was patient, helpful, clear and applied no pressure. We were delighted with the service we received and are so looking forward to our holiday.
6 mars 2026
Svar från Hays Travel - Hassocks
Thank you for your kind words!
Friendly service as soon as we walked…
Friendly service as soon as we walked through the door. We wanted to get insurance cover for our holidays this year and we got cover straight away.
Very pleased with the service we received from Kelly
5 mars 2026
Svar från Hays Travel - Hassocks
Thank you for your kind words!
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Holly is always so lovely and helpful
Holly is always so lovely and helpful. She made booking our holiday a very simple and straight forward process as always.
She also keeps in touch when we order currency. Brilliant service.
22 februari 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Sent wrong cabin number by email when I…
Sent wrong cabin number by email when I said I didn’t want email then went in next day they then said I didn’t have a cabin didn’t tell me about the discount so I thought I hadn’t been given it all very frustrating Went home and booked another trip with Riviera by phone and it was much better
3 februari 2026
Svar från Hays Travel - Hassocks
Hi Christine,
Thank you for your feedback, we’re very sorry to read about your experience and completely understand how frustrating that must have been.
We apologize for the incorrect information you received. This was an unintentional error in the text, and we can assure you that your booking was correctly processed.
As we have price parity with Riviera Travel, we like to inform customer's on the price they would be paying at the time of booking including promotions, as opposed to previous prices, we apologise if this wasn't communicated clearly.
Your feedback will be shared with the team so we can improve communication and ensure this doesn’t happen again. Please feel free to contact our manager on 01273 844848 if you would like to discuss this further.
Friendly and efficient.
6 februari 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Helpful Holiday Planning from Hays!
Your Travel Adviser was extremely helpful offering several options on the holidays we were looking at. She was competent in answering our questions and provided a very satisfactory service.
6 februari 2026
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
Assured service and knowledgeable advisors
Holly listened to our requirements found and offered a selection of accommodation discussed the pros and cons and advised from knowledge, so we could choose the holiday that suited us the best. She was calm and assured through the process and gave us confidence to make the choice. Excellent service as always at Hays
2 februari 2026
Svar från Hays Travel - Hassocks
Thank you for your lovely feedback; we're happy to hear that you received excellent service and that we could assist you in choosing the holiday that best suited your needs. Thank you for sharing your positive experience with us!
Svar från Hays Travel - Hassocks
Thank you for your kind feedback!
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