We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything It suited us so we were booked within 20 mins lovely girl very pleasant i... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From booking holiday over the telephone was great service and all very straightforward and stress free. Porto was beautiful and hotel was perfect location and clean although works getting carried out... Se mer
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What made our experience great is, the Hayes travel team are so down to earth to talk to. You go in with the type of holiday you want in your head and they make it happen and within your budget.
Företaget har svarat
We’ve just booked our 2026 family cruise with Cathy, and I can’t recommend her highly enough. We spoke at the recent cruise show last Saturday. She made the whole process so easy and stress-free, taki... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit 29 Connswater Shopping Centre, BT5 5LP, Connswater, Storbritannien
- 02892290221
4,9
Utmärkt
591 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had seen a holiday on f/b & called…
We had seen a holiday on f/b & called to enquire if it was still available, it was, the girl Adele checked everything
It suited us so we were booked within 20 mins lovely girl very pleasant indeed
31 juli 2026
Svar från Hays Travel - Connswater
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience booking your holiday with us and that everything was sorted out so quickly for you. We appreciate your kind words.
Friendly staff who understood my needs.
6 augusti 2026
Svar från Hays Travel - Connswater
Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and understood your requirements.
Excellent service as usual can't fault…
Excellent service as usual can't fault anything
5 augusti 2026
Svar från Hays Travel - Connswater
Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service from our team. Your feedback is greatly appreciated.
Cambodia Booking
Actual booking was seamless and Cathy was a pleasure to deal with. Only slight disappoint was the original advertised price was £799 which went to £859 and finally £929. I appreciate the market dynamics but still somewhat disappointed. Also the hotels on the final booking differed from those originally advertised. However we are still looking forward to our trip
28 juli 2026
Svar från Hays Travel - Connswater
,
Thank you for your feedback. We're delighted to hear that your booking process was seamless and that Cathy provided excellent service. We understand your disappointment regarding the price changes and the hotel differences, and we appreciate your understanding of market dynamics. We hope you still have a wonderful trip!
The whole process of booking holiday…
The whole process of booking holiday the service is excellent also getting seats downloading boarding passes woz brilliant we only book through hays travel
25 juli 2026
Svar från Hays Travel - Connswater
Thank you so much for your wonderful feedback! We truly appreciate your loyalty and look forward to helping you with many more holidays!
From booking holiday over the telephone…
From booking holiday over the telephone was great service and all very straightforward and stress free. Porto was beautiful and hotel was perfect location and clean although works getting carried out atm
2 juli 2026
Svar från Hays Travel - Connswater
thank you for your kind review :)
Always book our holidays through…
Always book our holidays through Danielle and she goes,s above and beyond to get us the best deal.
29 juli 2026
Svar från Hays Travel - Connswater
Thank you for your wonderful feedback! We're so pleased to hear that you consistently receive excellent service and that we go above and beyond to find you the best deals.
A fantastic down to earth team!
What made our experience great is, the Hayes travel team are so down to earth to talk to. You go in with the type of holiday you want in your head and they make it happen and within your budget.
8 februari 2026
Svar från Hays Travel - Connswater
Thank you for your wonderful feedback! We are so pleased to hear that our team made your experience great and helped you find the perfect holiday within your budget.
Svar från Hays Travel - Connswater
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff easy to talk to and that you received very good service. We appreciate your kind feedback.
Helpful agent
I made contact with one of your Agents Adele and she was very helpful with me booking my trip to japan, we had some running around as they were booked out by the time i was ready to book...
17 juli 2026
Svar från Hays Travel - Connswater
Thank you for your kind feedback Sandra
Excellent customer service and very…
Excellent customer service and very friendly helpful staff
23 juli 2026
Svar från Hays Travel - Connswater
Thank you for your kind feedback Breige
Girl friendly and very helpful gave me…
Girl friendly and very helpful gave me good information about the hotel and the prices and transfers and all that I needed to know
22 juli 2026
Svar från Hays Travel - Connswater
Thank you for your kind feedback Paula
We dealt with a guy called Sam really…
We dealt with a guy called Sam really friendly n very helpful
22 juli 2026
Svar från Hays Travel - Connswater
Thank you for your kind words Mandy
Svar från Hays Travel - Connswater
Thank you for your kind words Stephen
Be patient if ringing store. If able call to shop in person.
The speed and professional approach of girl in shop.
16 juli 2026
Svar från Hays Travel - Connswater
Thank you for your feedback Maureen
Svar från Hays Travel - Connswater
Thank you for your kind review :)
Samuel
Sam, Danielle and all the other staff took the time to listen to what we wanted, they went above and beyond, this is our second time booking a cruise with them , Newtonards Road Branch , would highly recommend them 🌟🌟🌟🌟🌟
11 juli 2026
Svar från Hays Travel - Connswater
Thank you for your kind review :)
Very helpful staff made everything easy…
Very helpful staff made everything easy from start to finish
7 juli 2026
Svar från Hays Travel - Connswater
Thank you for your kind review :)
Svar från Hays Travel - Connswater
Thank you for your kind review :)
Very helpful always great to book with…
Very helpful always great to book with no hassle
27 juni 2026
Svar från Hays Travel - Connswater
Thank you for your kind review :)
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