Liam was excellent explained everything throughout, answered all the questions. No rush, no hard sales informed us of other options. Very polite and professional.. Went through the booking process an... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went in and spoke to Liam, said where we didn't want to go, and our budget. And we went from there, came home with 3 that I wanted to research more into like weather and what was around the places. We... Se mer
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We try our best to always use Hays Travel Carmarthen branch as they always, we feel,that they go out of their way to help us with all aspects of our holiday, especially the part of booking of the seat... Se mer
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The usual excellent & brilliant service from the branch in Carmarthen. No negative comments at all. Is it possible for the Company to make the issue clear with the Insurance policies!? (We have... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Saint Catherine's Walk 24a, SA31 1GA, Carmarthen, Wales, Storbritannien
- 01267854015
4,9
Utmärkt
693 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Liam was excellent explained everything…
Liam was excellent explained everything throughout, answered all the questions. No rush, no hard sales informed us of other options. Very polite and professional..
Went through the booking process and costs.
8 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
We are pensioners and not computer…
We are pensioners and not computer literate and Hays do everything which is very useful.
30 augusti 2026
Svar från Hays Travel - Carmarthen
Thank you both for your lovely review!
It'll come around in no time
Thank you again for your kind words, we're glad you're happy with our service
Best regards, Ricardo and the Carmarthen Team
Always book through hays travel
Always book through hays travel, carmarthen.
They make it simple and stress free.
They do everything they can to get you the best deal.
4 september 2026
Svar från Hays Travel - Carmarthen
Thank you so much for the lovely words, was really nice meeting you and getting this all booked up
Hotel looks fab!
Kind regards, Ricardo and Hays Carmarthen
Well thr chap spelt my name wrong so…
Well thr chap spelt my name wrong so for i got extremely stressed out & I suffer with panic attacks .this was was the boarding card !!!
3 september 2026
Svar från Hays Travel - Carmarthen
Hi Frances
We’re genuinely sorry to hear about your experience and, in particular, the stress and anxiety this caused you. We completely understand how upsetting it must have been to see your name spelt incorrectly on such an important document as your boarding card.
Unfortunately, this was the result of human error on our part, and we sincerely apologise for the mistake. As soon as the error was brought to our attention, we corrected it immediately to ensure you had the correct details.
We appreciate that, regardless of how quickly we resolved the issue, it caused you unnecessary stress, and we’re very sorry for that. We take great care when handling customers’ details and will use this as a reminder of the importance of checking everything thoroughly.
Thank you for bringing this to our attention, and please accept our sincere apologies for the inconvenience and distress caused.
Kind Regards
Liam and the team at Hays Travel Carmarthen
We booked a holiday for October to…
We booked a holiday for October to Lanzarote with Liam. He was most helpful and our experience was a positive one.
25 augusti 2026
Svar från Hays Travel - Carmarthen
Hi Avril,
Thank you for taking the time to write your kind review, we are pleased you had a positive experience in store with us.
Kind Regards
Liam and the team at Hays Travel Carmarthen
Went in and spoke to Liam
Went in and spoke to Liam, said where we didn't want to go, and our budget. And we went from there, came home with 3 that I wanted to research more into like weather and what was around the places. Went back in the next morning after checking some other sites out and booked a weeks holiday. Liam was helpful and knowledgeable in his job.
28 augusti 2026
Svar från Hays Travel - Carmarthen
Hi Teresa,
Thank you for taking the time to write your kind review, we are pleased you had a positive experience in store with us.
Kind Regards
Liam and the team at Hays Travel Carmarthen
Svar från Hays Travel - Carmarthen
Jackie James,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service efficient and helpful. We truly appreciate your kind words.
Kind Regards
Ricardo and team at Hays Travel Carmarthen
I hadn’t booked through Hayes before…
I hadn’t booked through Hayes before but I would definitely use them again. Liam at the Carmarthen branch was quick and efficient. Brilliant service
29 augusti 2026
Svar från Hays Travel - Carmarthen
Hi Enfys,
Thank you for taking the time to write your kind review, we are pleased you had such a positive experience in store with us.
Kind Regards
Liam and the team at Hays Travel Carmarthen
Great to have member of staff that…
Great to have member of staff that remembers what we want and need, our next holiday booking easy.
20 augusti 2026
Svar från Hays Travel - Carmarthen
Good morning Mrs Howells
Thank you so much for your lovely review! It was a pleasure helping you get it all booked, and we're always so pleased you have a positive experience with us in store
Kind regards,
Ricardo & Team Hays Carmarthen
As usual the service inHays was great…
As usual the service inHays was great ,Liam sorted us out with holiday and all our queries efficiently and with good humour
14 augusti 2026
Svar från Hays Travel - Carmarthen
Hello Avril,
Thank you for taking the time to write your kind review today, we are pleased you had such a positive experience in store with us and got a lovely holiday to look forward to.
Kind Regards
Liam and the team at Hays Travel Carmarthen
Very easy to book with additional…
Very easy to book with additional information given to us as required.
19 augusti 2026
Svar från Hays Travel - Carmarthen
Hi Patricia,
Thank you for taking the time to write your kind review, we are so pleased you had a positive experience in store with us.
Kind Regards
Liam and the team at Hays Travel Carmarthen
Svar från Hays Travel - Carmarthen
Thank you for taking the time to write your kind review Mrs Jones, we are always pleased you continue to have positive experiences with us.
We really appreciate this message and look forward to welcoming you back again soon
Kind Regards
Ricardo and the team at Hays Travel Carmarthen
In store personnel of huge help with…
In store personnel of huge help with choosing and booking holiday - made it entirely stress-free.
19 juli 2026
Svar från Hays Travel - Carmarthen
Hi Ms Lewis,
Thank you for taking the time to write your kind review, we are pleased you had a positive and stress free experience in store with us, We look forward to seeing you again.
Kind Regards
Liam and the team at Hays Travel Carmarthen
We didn’t have to wait,quick and easywe knew what we…
We didn’t have to wait,we knew what we wanted and were given a choice of availability and were finished within 15 mins
13 augusti 2026
Svar från Hays Travel - Carmarthen
Hello Elizabeth,
We are so pleased you had a positive and efficient experience in store with us, we look forward to welcoming you again.
Kind Regards
Liam and the team at Hays Travel Carmarthen
Very helpful staff who guided me…
Very helpful staff who guided me through the booking
13 augusti 2026
Svar från Hays Travel - Carmarthen
Hi Gill,
Thank you for taking the time to write your kind review, we are pleased you had such a positive experience in store with us.
Kind Regards
Ricardo and the team at Hays Travel Carmarthen
Great service all round
Great service all round, we were made to feel welcome and nothing was too much trouble as often these days your just a number but not with Caroline and here team thank you all in carmarthen branch
4 augusti 2026
Svar från Hays Travel - Carmarthen
Hello Iau,
Thank you for taking the time to write your kind review with us today, we are pleased you had a positive experience in store with us.
Kind Regards
Caroline and the team at Hays Travel Carmarthen
I knew exactly what I wanted and…
I knew exactly what I wanted and Ricardo was quick to satisfy my request and we sorted out the booking in no time . I was delighted to get the human touch of booking a holiday and wouldn't think twice to book with Hayes again
7 augusti 2026
Svar från Hays Travel - Carmarthen
Was an absolute please meeting you Mrs Williams and thank you so much for taking the time for your lovely words
Looking forward to booking the next one,
Thank you, Ricardo
Very helpful staff
Very helpful staff, patient and thorough, keep returning due to the excellent service
7 augusti 2026
Svar från Hays Travel - Carmarthen
Thank you for taking the time to write your lovely review!
We're so pleased you continue to have a positive experiences with us, best feedback we can have.
We really appreciate this message and hope you all have a great holiday!
The consultant was very helpful and and…
The consultant was very helpful and and completed the whole process for us
4 augusti 2026
Svar från Hays Travel - Carmarthen
Hi Lesley,
Thank you for taking the time to write your kind review, we are pleased you had a positive experience in store with us!
Kind Regards
Liam and the team at Hays Travel Carmarthen
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