We found Rachel to be very helpful, she really did her best to put our cruise package together for us, very happy with the service received. Usually book travel myself over Internet, but I could not... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very attentive service from Zoe. We were looking for inspiration for a land holiday as we normally cruise and we fancied a change. We wanted to go to mainland Spain but to somewhere we had never bee... Se mer
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Have used Hays a few times now and always recommend them! Ellen who helped with my most recent booking was brilliant, so helpful and patient as I wanted to get my children's first holiday abroad just... Se mer
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Booked a few holidays at Hays and each time all the staff within brighouse branch were amazing. Really knowledgeable, friendly, helpful and genuinley listen to your needs to provide the outcomes you d... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
19 Commercial Street, D6 1AF, Brighouse, Storbritannien
- 01484 818694
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The lady was very helpful and very…
The lady was very helpful and very polite definitely use you again thank you
27 augusti 2026
Svar från Hays Travel - Brighouse
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was helpful and polite. We truly appreciate your kind words and we hope to see you instore again soon. Thanks, Ellen :)
We booked holiday yesterday once again…
We booked holiday yesterday once again staff where very good
3 september 2026
Svar från Hays Travel - Brighouse
Thank you for your wonderful 5-star review! We are so pleased to hear that our staff were very good and helpful with your holiday booking and we hope to see you instore again soon. Thanks, Ellen :)
Excellent service from Rachel
We found Rachel to be very helpful, she really did her best to put our cruise package together for us, very happy with the service received.
Usually book travel myself over Internet, but I could not have coordinated all the transfers, hotels etc that she booked for us, well done Rachel
3 september 2026
Svar från Hays Travel - Brighouse
Thank you for your wonderful review! We are so pleased to hear that our colleague was able to put together such a great cruise package for you. It's fantastic to know that the service received made your travel planning so much easier. Thanks, Ellen :)
Zoe was helpful and knowledgeable
Zoe was helpful and knowledgeable. She went out of her way to facilitate the flight upgrade I wanted and rang me at home to confirm details.
31 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for your kind feedback. We're so pleased to hear Zoe was helpful and knowledgeable, and that she went the extra mile to arrange your flight upgrade and keep you updated. We'll be sure to pass on your lovely comments to her. ✈️😊
Svar från Hays Travel - Brighouse
Thank you for taking the time to leave this review I will pass your kind words on to Ellen :) Emma x
Great service
Great service , Ellen was so helpful and as always we got the holiday we wanted and travel insurance too ..wouldn't book with anybody else .
30 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for your lovely review! We're delighted Ellen was able to help you find the perfect holiday and travel insurance. Your loyalty means so much to us, and we look forward to helping with your next trip! ✈️☀️
I had a very pleasant experience…
I had a very pleasant experience booking my holiday over the phone. Ellen was very helpful and efficient.
30 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for taking the time to leave this lovely review. I will pass your kind words onto her. Emma x
Friendly and helpful
Zoe was very friendly and helpful with the initial booking she explained everything.
We did have to go back in and change a hotel over but that was not Zoe's fault but my personal reason.
27 augusti 2026
Svar från Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am so pleased you found me helpful and sorry you had to change the hotel however glad you are all sorted now :) Zoe x
Very attentive service from Zoe
Very attentive service from Zoe. We were looking for inspiration for a land holiday as we normally cruise and we fancied a change. We wanted to go to mainland Spain but to somewhere we had never been before. We don't normally use a high street travel agent but the advantage of using someone who has trade access to a package company's entire booking engine is substantial compared to our sifting through available packages from the website one by one. We had options offered, considered and booked and euros bought all within half an hour.
26 augusti 2026
Svar från Hays Travel - Brighouse
We are so pleased to hear about your positive experience and that we could help you find a fantastic land holiday! It's wonderful that our colleague could assist you so efficiently and we hope to see you instore again soon. Thanks, Ellen :)
Well done Ellen
Ellen was excellent at booking our holiday. She was friendly and efficient making our visit a pleasant one.
21 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague provided such friendly and efficient service, making your holiday booking a pleasant experience and we hope to see you instore again soon. Thanks, Ellen :)
Extremely helpful /cruise
Zoe in brighouse store was very helpful answered every question I asked and was very clear about the booking and what I had booked. I would definitely recommend his Brighouse to anybody.
21 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for your wonderful feedback! We are so pleased to hear that our team member, Zoe was a fantastic help and made your booking experience enjoyable. I'll be sure to pass your feedback on to Zoe when she is next in store. Rachel
Called in on spec
Called in on spec, to price up a holiday of a lifetime to Thailand, Ellen was brilliant, spent as much time as we needed to make all the arrangements as we requested, will definitely book through Hays again
14 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for your lovely review! We're delighted Ellen helped you plan your dream Thailand holiday and took the time to get everything just right. We really appreciate your kind words and look forward to helping you book many more amazing trips in the future. 🧡✈️
Friendly and efficient service
Friendly and efficient service. Holiday booked and paid for and sorted within 20 minutes. Excellent.
21 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for your wonderful feedback! We are so pleased to hear that your holiday booking was sorted so quickly and efficiently. We hope you have a fantastic trip and I look forward to seeing you again soon. Zoe :)
P&0 Cruise holiday
Emma was very pleasant and very helpful in finding just the right holiday for me
19 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for the lovely review, It was a pleasure to get your cruise booked. Emma
Friendly and helpful staff
I always book my holidays at Hays Travel in Brighouse. All the ladies are friendly and efficient.
20 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for leaving 5* review! Always a pleasure to book your next trip away and thank you for your support as always :) Zoe x
Its been 2yrs since I last booked my…
Its been 2yrs since I last booked my holiday and Brighouse Hays Travel are still the most polite, friendly and most welcoming staff and I finally got a holiday booked for next year. From start to end process was smooth with the lovely Zoe. Thankyou
9 augusti 2026
Svar från Hays Travel - Brighouse
Thank you so much for your wonderful feedback! We are so pleased to hear that you consistently have such positive experiences with us. We truly appreciate you choosing us for your holidays and was lovely to see you again, Zoe x
Rachel at Hays Brighouse is fabulous
Rachel at Hays Brighouse is fabulous. Always has patience and time. Booked again with her last week. Brilliant service.
12 augusti 2026
Svar från Hays Travel - Brighouse
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive brilliant service and appreciate the patience and time taken. We look forward to assisting you again. Thanks, Ellen :)
Svar från Hays Travel - Brighouse
Thank you for the lovely review :)
Emma x
The great staff as usual made our…
The great staff as usual made our booking easy and quick.
18 augusti 2026
Svar från Hays Travel - Brighouse
Thank you so much for leaving 5* review! It was a pleasure to book your next holiday and I look forward to seeing you again soon, Zoe :)
Hayes no1
The lady who served us(can't remember her name) was very helpful and pleasant as all the girls are and we always go to hayes
15 augusti 2026
Svar från Hays Travel - Brighouse
Thank you so much for leaving 5* review! I am really pleased that you found me helpful and pleasant and was lovely to book your next trip. I look forward to seeing you again :) Zoe x
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