Kate was very diligent in finding a holiday that met our needs. Explained everything clearly. We were booking on the last minute so availability was challenging thanks for preserving. John& Kris
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kate was very helpful and patient. We were booking quite last minute and were unable to find suitable holidays in line. We did end up spending a lot more than planned but Kate did offer to look at mor... Se mer
We were there quite a long time whilst Louise spent time finding us the perfect package for our first ever cruise. Her first hand knowledge and advice was invaluable . Throughout the time, we shared l... Se mer
Företaget har svarat
The agent with whom we arranged our short holidays at home and abroad, Kate, was very efficient in carrying out our requests and answering any queries we had on the travelling details. We now look for... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
25 Woodford Road, SK7 1JP, Bramhall, Storbritannien
- 01614645572
4,9
Utmärkt
615 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kate was very diligent in finding a…
Kate was very diligent in finding a holiday that met our needs. Explained everything clearly. We were booking on the last minute so availability was challenging thanks for preserving.
John& Kris
28 augusti 2026
Svar från Hays Travel - Bramhall
Hi John and Kris,
Thanks so much for your feedback, it was a pleasure to help.
Kate :)
Kate was very helpful and patient
Kate was very helpful and patient. We were booking quite last minute and were unable to find suitable holidays in line. We did end up spending a lot more than planned but Kate did offer to look at more options for us. It was nice having someone do the searching and booking for us.
16 augusti 2026
was very helpful found us a good…hays travel
was very helpful found us a good holiday in short time and was good deal
18 augusti 2026
Understood and met our needs
7 augusti 2026
Great service
The staff was very helpful and took time to get the flight I wanted. Kate was excellent
5 augusti 2026
Svar från Hays Travel - Bramhall
Hi Joseph, thanks very much for your feedback- it is greatly appreciated and we hope you're looking forward to your trip.
Thankyou Kate for smoothing our path to a much anticipated holiday.
The agent with whom we arranged our short holidays at home and abroad, Kate, was very efficient in carrying out our requests and answering any queries we had on the travelling details. We now look forward with every confidence to trouble free holidays. Regards, Judy and John Boyd
6 augusti 2026
Helpful pleasant not being rushed
Helpful pleasant not being rushed
Process easy to navigate and all info double checked
8 augusti 2026
Flight tickets
The person booking the tickets very helpful.
(loaded all the info onto my phone as I would have struggled to do)
7 augusti 2026
A brilliant experience
We were there quite a long time whilst Louise spent time finding us the perfect package for our first ever cruise. Her first hand knowledge and advice was invaluable . Throughout the time, we shared laughs with all the staff which made the whole experience less stressful and her patience and determination to find us the best holiday was greatly appreciated. We wouldn't go anywhere else to book our holidays.
4 augusti 2026
Svar från Hays Travel - Bramhall
Julie Kemp,
Thank you so much for your wonderful feedback! We are so pleased to hear that our colleague went above and beyond to ensure you had a stress-free holiday. We're delighted you appreciated the patience and determination to find the best holiday.
Kind Regards
Hays Travel Bramhall
Great Support
As always, Louise and Kate provided great support in helping us to book this reservation,
4 augusti 2026
Svar från Hays Travel - Bramhall
Hi Rob, thanks for your review- we are always happy to help :)
Friendly understanding staff
Friendly understanding staff
Very helpful with lots of advice
Staff gave me lots of suggestions and did not rush me.
24 juli 2026
Svar från Hays Travel - Bramhall
Patricia Parker,
Thank you for your wonderful feedback! We are so pleased to hear that our staff was friendly, understanding, and provided you with helpful advice and suggestions without rushing you.
Kind Regards
Hays Travel Bramhall
Trust the experts
An experienced member of staff ( Manager) who gave me lots of useful and important information regarding booking a cruise for the first time. It would have been v difficult and careless to book it WITHOUT yourselves so thank you to Hays for that.
29 juli 2026
Svar från Hays Travel - Bramhall
Mrs Peters,
Thank you for your wonderful review! We are so pleased to hear that our experienced staff provided you with such useful and important information for your first cruise booking. We're delighted we could make the process easy and stress-free for you.
Kind Regards
Hays Travel Bramhall
Unfulfilled promises
We eventually booked the holiday we wanted, but only after doing the legwork ourselves ( the staff member had promised she would look after things for us but didin't ! )
21 juli 2026
Svar från Hays Travel - Bramhall
Good Morning Jan,
Thank you for your feedback. We're glad you were eventually able to book your desired holiday and we apologise for any inconvenience caused by the lack of follow-up. We appreciate you bringing this to our attention.
Kind Regards
Hays Travel Bramhall
Svar från Hays Travel - Bramhall
Patricia Stubbs,
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be helpful and pleasant. We truly appreciate your kind words.
Kind Regards
Hays Travel Bramhall
Svar från Hays Travel - Bramhall
Jeanette,
Thank you for your fantastic 5-star review! We are so pleased to hear that our team provided you with exactly what you were looking for.
Kind Regards
Hays Travel Bramhall
We dealt with two lovely ladies during…
We dealt with two lovely ladies during our booking experience all staff very friendly
They listened to what we wanted and got us the best deal they could
It was very busy when we were in and a bit noisey
With phones on hold and lots of customers
But! It is good to see people using high street travel agents and not online
26 juli 2026
Svar från Hays Travel - Bramhall
Julia,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent service and found you a great deal. We appreciate you choosing to book with us.
Kind Regards
Hays Travel Bramhall
Kate was amazing
Kate was amazing! Very efficient and professional. Happy to book my holidays with her in the future.
24 juli 2026
Svar från Hays Travel - Bramhall
Hi Louise,
Thank you for your fantastic feedback! We are so pleased to hear that your experience was efficient and professional. We look forward to helping you book your future holidays.
Kind Regards
Hays Travel Bramhall
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