Initially spoke to Wayne but booked with Claire ,both of whom were professional yet friendly and knowledgeable. Booked with ease and got confirmation straight away
Företaget har svarat
Plats
Byt platsAsda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF Blackpool, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service, professional, friendly, patient, walked into store and was greeted with a friendly smile, and asked how they could help. Pointed us in the direction of Derryn. There was quite... Se mer
Företaget har svarat
Absolutely great service from Claire at Hays travel Blackpool, nothing was too much trouble and she made booking our holiday easy. Claire was very approachable and extremely knowledgeable. Excellent c... Se mer
Företaget har svarat
Really helpful stuff always snail on the face can’t do enough for you enjoy going in the friendly and they remember if you’ve been in before they remember you and really met you feel welcome and can’t... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Asda Superstore, Travel Dept, Cherry Tree Rd, Marton, FY4 4PF, Blackpool, Storbritannien
- 01253807243
4,9
Utmärkt
589 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - Blackpool
Hi Mrs Threlfall, thank you for taking the time to leave this 5* review I am happy to hear you found us happy and helpful. Kieran
Enquiry and booking…
Initially spoke to Wayne but booked with Claire ,both of whom were professional yet friendly and knowledgeable.
Booked with ease and got confirmation straight away
21 augusti 2026
Svar från Hays Travel - Blackpool
Thank You for the lovely Feedback, im glad we got it all sorted and i do hope you enjoy your mini cruise :) Wayne
Svar från Hays Travel - Blackpool
Hello Joanne, thank you for taking the time to leave this review. I am happy to hear you found us happy and friendly. Thank you again for booking with us. Kieran
Total cost including insurance and details of travel to the ship
Friendliness of the travel agent
Thoroughly explained about the holiday
2 augusti 2026
Svar från Hays Travel - Blackpool
Hello Mrs Potter, thank you for leaving this 5* review. I am happy to hear you found us friendly and we explained everything to you. Thank you again for booking with us. Kieran
Thè sèrvicè i gʻoʻt ŵas fìst cĺàss
28 juli 2026
Svar från Hays Travel - Blackpool
Hello Toni, thank you for taking the time to leave this review. I am happy to hear you received great service from Wayne. Thank you again for booking with us. Kieran
Wayne was wonderful so help full no…
Wayne was wonderful so help full no more to be said.
1 augusti 2026
Svar från Hays Travel - Blackpool
Hi Mr Jones, I am happy to hear Wayne was wonderful thank you for leaving this great feedback we will ensure this is passed over to him & thank you again for booking with us. Kieran
The helpful staff
The helpful staff, confidence with booking with hayes. Quick & seamless.
4 augusti 2026
Svar från Hays Travel - Blackpool
Hi Michael thank you for your feedback im glad you found the team helpful and we got it all sorted for you. We hope you enjoy your cruise when the time comes, Wayne
Amazing service very friendly and kind…
Amazing service very friendly and kind well recommend xx
4 augusti 2026
Svar från Hays Travel - Blackpool
Thank You Ann Marie for the lovely feedback means alot : i hope you enjoy your holiday when the time comes. Wayne
Svar från Hays Travel - Blackpool
Hello Mark, thank you for leaving this review for Wayne I am happy to hear everything was made easy and efficient. Thank you again for booking with us. Kieran
Svar från Hays Travel - Blackpool
Hello Mr Passey, thank you for leaving this review I will ensure this is passed over to Claire. Thank you again for booking with us. Kieran
frendly and easy service
23 juli 2026
Svar från Hays Travel - Blackpool
Hello Mr Berry, thank you for leaving this review I am happy to hear you found our service friendly and easy. Thank you again for booking with us. Kieran
Wayne was extremely helpful and…
Wayne was extremely helpful and efficient
And did what he promised to do with no delays.
29 juli 2026
Svar från Hays Travel - Blackpool
Hello Mr, Stacey. Thank you for taking the time to leave this review for Wayne. I am happy to hear you found the service extremely helpful. Thank you for booking with us. Kieran
First time i have used hayes and never…
First time i have used hayes and never will agaiin got over charged by 3 hundred ponds you say you wont be beaten on price whichis a false statement i will never use or recomend hayes travell
24 juli 2026
Svar från Hays Travel - Blackpool
Hello Mrs, Atkinson.
We’re very sorry to hear that you feel this way and that your experience has left you disappointed.
As explained, holiday prices are live and are always subject to change. Unfortunately, this means prices can increase or decrease at any time before a booking is confirmed.
When you raised your concerns, we did everything we could to reduce the cost of your booking further and were pleased that we were able to get the price much closer to the difference you had identified. During your visit to the branch, you expressed that you were happy with the service you received, and your kind gesture of bringing us cakes was greatly appreciated.
We’re genuinely sorry that the price had changed since the initial booking stage, and we understand how frustrating this can be. However, we’re pleased we were able to reduce the overall cost as much as possible.
I will be reaching out to you directly to see if there is anything further we can do to regain your trust and restore your confidence.
Kieran
Branch Manager
great staff nothing to much and a sense of humour
great staff, helping out as usual and giving his honest opinion on questions we asked, went beyond to help us
26 juli 2026
Svar från Hays Travel - Blackpool
Hello Mr, Hodkin.
Thank you for taking the time to leave this great review for Wayne. I am happy to hear Wayne went beyond to help you with the booking. Thank you again for booking with us. Kieran
Disney Paris - Wayne was very friendly helpful and…
Wayne was very friendly helpful and understood our needs, having a 6 year old needing additional support.
26 juli 2026
Svar från Hays Travel - Blackpool
Hi Andrew thank you for the Lovely feedback means alot, i hope you enjoy Disney and Paris when the time comes. Wayne
Excellent all round experience
Excellent all round experience, Claire who we dealt with was fantastic
20 juli 2026
Svar från Hays Travel - Blackpool
Hi Russell thanks for the lovely feedback i will make sure Claire is made aware, We hope you enjoy your holiday when the time comes, Wayne
Superb customer services from Blackpool…
Superb customer services from Blackpool branch. My travel rep went above and beyond to get what we wanted. Friendly and knowledgable. Thanks Wayne.
27 juli 2026
Svar från Hays Travel - Blackpool
Thanks for the lovely feedback Ant, glad we got it booked for you both, hope you enjoy when time comes, Wayne
Svar från Hays Travel - Blackpool
Thank you for the lovely feedback, the team will be pleased, we hope you enjoy your holiday. Wayne
Fantastic service
18 juli 2026
Svar från Hays Travel - Blackpool
Thank you for the lovely feedback Andrea. Wayne
they go above and beyond to help
Excellent service again from Wayne and staff, nothing is too much trouble , They go above and beyond to help Thank You
23 juli 2026
Svar från Hays Travel - Blackpool
Hello Mr Jones. Thank you for leaving this great review for Wayne. We are happy to hear you have received excellent service from us. Thank you for booking with us. Kieran
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.