All the team at Hays travel Birtley went above and beyond to help us. They Tailor make our holiday to Japan taking in all our requirements and made us feel at ease as they were all very polite and fri... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service I received from entering and leaving was first class. Felt comfortable and not stressed, no pressure to by buy anything extra ( insurance, currency, seats). The agent was professio... Se mer
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We use Hays Travel Birtley at least twice a year to book holidays the staff are always brilliant. Molly who helped arrange our latest holiday, also arranged our last trip and remembered where we wen... Se mer
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We were greeted by Molly who was very helpful and once we decided on a destination she looked at all different ways to help keep to our budget. Ended up booking the holiday we wanted there and then so... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
4 Arndale House Durham Road, DH3 2PG, Birtley, Storbritannien
- 0191 4106677
4,9
Utmärkt
542 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The team at Birtley are extremely…
The team at Birtley are extremely helpful and knowledgeable.
Thanks Claire for your patience.
3 september 2026
Svar från Hays Travel - Birtley
No worries at all Peter, it's always a pleasure to help you get your holidays booked!
Claire :-)
Svar från Hays Travel - Birtley
Thanks for the lovely review Kim, we were so pleased to be able to help you :-)
The Hays Birtley team
Hays helped me book the holiday I…
Hays helped me book the holiday I wanted at the time I wanted for next year and even price matched. I am very pleased with the service and all the information provided
1 september 2026
Svar från Hays Travel - Birtley
Thanks for the lovely review, we were very happy to help you get booked up :-)
The Hays Birtley team
Staff are all very friendly and…
Staff are all very friendly and accommodating nothing is too much trouble, their advice is very helpful.
22 augusti 2026
Svar från Hays Travel - Birtley
Thank you for the lovely review Marion, it's always a pleasure to help you get your holidays sorted :-)
The Hays Birtley team
Staff and service are excellent 👌 very…
Staff and service are excellent 👌 very patient with us giving us lots of options and information which helped us decide and book next year's cruise
25 augusti 2026
Svar från Hays Travel - Birtley
Thank you for your lovely review! It was a pleasure to book your holiday and I hope you have a great time :)
Thanks,
Molly
Svar från Hays Travel - Birtley
Thanks for the review Gary, it was a pleasure to help you with your holiday :-)
Imogen
I knew what I wanted before going so…
I knew what I wanted before going so was just a case of booking the holiday which the assistant did very well and quickly.
19 augusti 2026
Svar från Hays Travel - Birtley
Thanks for the lovely review. It was lovely to see you again, we're always happy to help get your holidays booked :-)
The Hays Birtley team
Imogen was fantastic sorted exactly…
Imogen was fantastic sorted exactly what we wanted from the Birtley branch
16 augusti 2026
Svar från Hays Travel - Birtley
Thanks for the lovely review, we're so pleased to have got your holiday sorted :-)
Imogen
Friendly staff
Friendly staff, very professional. I have recommended Hay's in Birtley to all our friends. The staff go above and beyond.
8 augusti 2026
Svar från Hays Travel - Birtley
Thanks so much for the lovely review, we're always happy to help :-)
The Hays Birtley team
All the team at Hays travel Birtley…
All the team at Hays travel Birtley went above and beyond to help us. They Tailor make our holiday to Japan taking in all our requirements and made us feel at ease as they were all very polite and friendly whilst remaining professional at all times
26 juli 2026
Svar från Hays Travel - Birtley
Thank you for your lovely review! It was a pleasure to book your holiday and we hope you have a fab in Japan!!
Thanks,
Hays Birtley :)
Friendly informative staff
We were greeted by Molly who was very helpful and once we decided on a destination she looked at all different ways to help keep to our budget. Ended up booking the holiday we wanted there and then so good.
12 augusti 2026
Svar från Hays Travel - Birtley
Thank you for your lovely review! It was a pleasure to book your holiday and I hope you have a fab time away :)
Thanks, Molly
Hays Birtley are always excellent at…
Hays Birtley are always excellent at helping us book our holiday and are very friendly
28 juli 2026
Svar från Hays Travel - Birtley
Thanks for such a lovely review! It's always a pleasure to help you get your holiday booked! :)
I hope you both have a great time!
Many thanks,
Hays Travel Birtley
Excellent
The service we received at the Birtley branch was excellent.
Imogen was very friendly polite and professional.
Well done Hays Travel
2 augusti 2026
Svar från Hays Travel - Birtley
Thank you so much for your lovely review!
I hope you both have a fab time away and hope to book you both again in the future :)
Thanks,
Imogen
Lovely helpful staff and no questions…
Lovely helpful staff and no questions are to silly for them prompt replies
2 augusti 2026
Svar från Hays Travel - Birtley
Thank you for your lovely review! It was a pleasure to book your holiday and I hope you have a fab time away :)
Thanks, Molly
A very friendly service
A very friendly service, great knowledge about the break i was thinking about. Booking was easy, and all options were discussed. Would definitely use this branch again
2 augusti 2026
Svar från Hays Travel - Birtley
Thank you for your lovely review!
I hope you have a fab time away!
Kind regards,
Imogen :)
Hays travel Birtley.
All staff members were excellent giving both time and information to allow us to make an informed decision on our holiday destination.
30 juli 2026
Svar från Hays Travel - Birtley
Thanks for such a lovely review! It's always a pleasure to help you get your holiday booked! :)
I hope you both have a great time!
Many thanks,
Hays Travel Birtley
The service I received from entering…
The service I received from entering and leaving was first class. Felt comfortable and not stressed, no pressure to by buy anything extra ( insurance, currency, seats).
The agent was professional in the way the booking was dealt with, explaining everything, answering any questions I asked, ie airport parking and it was cheaper than the ones I had checked.
It is good way to start our holiday, hassle free, all within the budget,flights and seats,hotel and car parking.
30 juli 2026
Svar från Hays Travel - Birtley
Thank you for your lovely review! It was a pleasure to book your holiday and I hope you have a fab time away :)
Thanks, Molly
Svar från Hays Travel - Birtley
Thank you so much for leaving a lovely review!
I hope you have a fab time away :)
Kind regards,
Imogen :)
Excellent service
We love using the Birtley shop as Molly is always attentive, taking down our holiday requirements and then a few days later giving us some options so that we can choose which option works for us. We did all the staff in Birtley to be friendly , helpful and they always return our calls .
23 juli 2026
Svar från Hays Travel - Birtley
Thanks for such a lovely review Paul! It's always a pleasure to help you get your holidays booked!
Molly :-)
Very good experience,so easy from…
Very good experience,so easy from beginning to end.
Imogen was so nice.
We always booked with hays travel but recently been
Booking on line,found it very stressful,so thankyou hays travel for still being there
23 juli 2026
Svar från Hays Travel - Birtley
Thanks for such a lovely review! It was a pleasure to help you get your holiday booked!
Imogen :-)
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